Question 1

Which of the following will best help in reducing static electricity and increase equipment reliability?

Accepted Answer

A)  High humidity and low temperature 
B)  Humidity and temperature at levels comfortable for humans 
C)  Low humidity and high temperature 
D)  Low humidity and low temperature 
A)  High humidity and low temperature 
B)  Humidity and temperature at levels comfortable for humans 
C)  Low humidity and high temperature 
D)  Low humidity and low temperature B

Question 2

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level.
Which of the following devices will best mitigate the power surge at each of the workstations?

Accepted Answer

A)  ESD mat 
B)  Power strip 
C)  Extension cords 
D)  Surge suppressor 
A)  ESD mat 
B)  Power strip 
C)  Extension cords 
D)  Surge suppressor D

Question 3

Which of the following is a static control device used to dissipate the static charge on the workbench?

Accepted Answer

A)  UPS 
B)  ESD strap 
C)  ESD mat 
D)  Surge suppressor 
A)  UPS 
B)  ESD strap 
C)  ESD mat 
D)  Surge suppressor C

Question 4

Which of the following fire extinguisher classifications should be used on an electrical fire?

Accepted Answer

A)  Class A 
B)  Class B 
C)  Class C 
D)  Class D 
A)  Class A 
B)  Class B 
C)  Class C 
D)  Class D

Question 5

What is the difference between a power surge and a power sag?

Accepted Answer

A)  A surge is a temporary voltage increase, and a sag is a temporary voltage decrease. 
B)  A sag is a temporary voltage increase, and a surge is a temporary voltage decrease. 
C)  A sag and a surge are temporary voltage increases. 
D)  A sag and a surge are temporary voltage decreases. 
A)  A surge is a temporary voltage increase, and a sag is a temporary voltage decrease. 
B)  A sag is a temporary voltage increase, and a surge is a temporary voltage decrease. 
C)  A sag and a surge are temporary voltage increases. 
D)  A sag and a surge are temporary voltage decreases.

Question 6

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

Accepted Answer

A)  Place cartridges in plastic trash bags and dispose with company trash service. 
B)  Flush each empty cartridge with water, wrap in plastic, and place in trash. 
C)  Flush each cartridge with water and recycle with office recycling service. 
D)  Check with local environmental officials in your area for proper disposal of these items. 
A)  Place cartridges in plastic trash bags and dispose with company trash service. 
B)  Flush each empty cartridge with water, wrap in plastic, and place in trash. 
C)  Flush each cartridge with water and recycle with office recycling service. 
D)  Check with local environmental officials in your area for proper disposal of these items.

Question 7

You are preparing to replace a faulty power supply unit in a desktop computer.
Which of the following is the first step you should take?

Accepted Answer

A)  Remove the CPU to prevent ESD damage. 
B)  Remove all jewelry that may come into contact with components. 
C)  Locate the toxic waste instructions for the PSU. 
D)  Ask a coworker to assist in the repair. 
A)  Remove the CPU to prevent ESD damage. 
B)  Remove all jewelry that may come into contact with components. 
C)  Locate the toxic waste instructions for the PSU. 
D)  Ask a coworker to assist in the repair.

Question 8

A cable is running along the floor between two work areas where people walk.
Which of the following steps should be taken first?

Accepted Answer

A)  Implement cable management. 
B)  Cut the cable and remove it. 
C)  Try to run the cable overhead. 
D)  Call the building maintenance department. 
A)  Implement cable management. 
B)  Cut the cable and remove it. 
C)  Try to run the cable overhead. 
D)  Call the building maintenance department.

Which of the following will best help in reducing static electricity and increase equipment reliability?

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level. Which of the following devices will best mitigate the power surge at each of the workstations?

Which of the following is a static control device used to dissipate the static charge on the workbench?

Which of the following fire extinguisher classifications should be used on an electrical fire?

What is the difference between a power surge and a power sag?

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

You are preparing to replace a faulty power supply unit in a desktop computer. Which of the following is the first step you should take?

A cable is running along the floor between two work areas where people walk. Which of the following steps should be taken first?

Taking a Computer Apart and Putting It Back Together

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Supporting Io Devices

Setting up a Local Network

Network Infrastructure and Troubleshooting

Supporting Mobile Devices

Virtualization, Cloud Computing, and Printers

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Exam 11: Safety Procedures and Environmental Concerns.

Which of the following will best help in reducing static electricity and increase equipment reliability?

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level. Which of the following devices will best mitigate the power surge at each of the workstations?

Which of the following is a static control device used to dissipate the static charge on the workbench?

Which of the following fire extinguisher classifications should be used on an electrical fire?

What is the difference between a power surge and a power sag?

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

You are preparing to replace a faulty power supply unit in a desktop computer. Which of the following is the first step you should take?

A cable is running along the floor between two work areas where people walk. Which of the following steps should be taken first?

Taking a Computer Apart and Putting It Back Together

All About Motherboards

Supporting Processors and Upgrading Memory

Supporting the Power System and Troubleshooting Computers

Supporting Hard Drives and Other Storage Devices

Supporting Io Devices

Setting up a Local Network

Network Infrastructure and Troubleshooting

Supporting Mobile Devices

Virtualization, Cloud Computing, and Printers

Filters