Question 1

Which of the following fire extinguisher classifications should be used on an electrical fire?

Accepted Answer

A)  Class A 
B)  Class B 
C)  Class C 
D)  Class D 
A)  Class A 
B)  Class B 
C)  Class C 
D)  Class D C

Question 2

Which of the following will best help in reducing static electricity and increase equipment reliability?

Accepted Answer

A)  High humidity and low temperature 
B)  Humidity and temperature at levels comfortable for humans 
C)  Low humidity and high temperature 
D)  Low humidity and low temperature 
A)  High humidity and low temperature 
B)  Humidity and temperature at levels comfortable for humans 
C)  Low humidity and high temperature 
D)  Low humidity and low temperature B

Question 3

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

Accepted Answer

A)  Place cartridges in plastic trash bags and dispose with company trash service. 
B)  Flush each empty cartridge with water, wrap in plastic, and place in trash. 
C)  Flush each cartridge with water and recycle with office recycling service. 
D)  Check with local environmental officials in your area for proper disposal of these items. 
A)  Place cartridges in plastic trash bags and dispose with company trash service. 
B)  Flush each empty cartridge with water, wrap in plastic, and place in trash. 
C)  Flush each cartridge with water and recycle with office recycling service. 
D)  Check with local environmental officials in your area for proper disposal of these items. D

Question 4

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level.  
Which of the following devices will best mitigate the power surge at each of the workstations?

Accepted Answer

A)  ESD mat 
B)  Power strip 
C)  Extension cords 
D)  Surge suppressor 
A)  ESD mat 
B)  Power strip 
C)  Extension cords 
D)  Surge suppressor

Question 5

Which of the following is a static control device used to dissipate the static charge on the workbench?

Accepted Answer

A)  UPS 
B)  ESD strap 
C)  ESD mat 
D)  Surge suppressor 
A)  UPS 
B)  ESD strap 
C)  ESD mat 
D)  Surge suppressor

Question 6

What is the difference between a power surge and a power sag?

Accepted Answer

A)  A surge is a temporary voltage increase, and a sag is a temporary voltage decrease. 
B)  A sag is a temporary voltage increase, and a surge is a temporary voltage decrease. 
C)  A sag and a surge are temporary voltage increases. 
D)  A sag and a surge are temporary voltage decreases. 
A)  A surge is a temporary voltage increase, and a sag is a temporary voltage decrease. 
B)  A sag is a temporary voltage increase, and a surge is a temporary voltage decrease. 
C)  A sag and a surge are temporary voltage increases. 
D)  A sag and a surge are temporary voltage decreases.

Question 7

A cable is running along the floor between two work areas where people walk.  
Which of the following steps should be taken first?

Accepted Answer

A)  Implement cable management. 
B)  Cut the cable and remove it. 
C)  Try to run the cable overhead. 
D)  Call the building maintenance department. 
A)  Implement cable management. 
B)  Cut the cable and remove it. 
C)  Try to run the cable overhead. 
D)  Call the building maintenance department.

Question 8

You are preparing to replace a faulty power supply unit in a desktop computer.  
Which of the following is the first step you should take?

Accepted Answer

A)  Remove the CPU to prevent ESD damage. 
B)  Remove all jewelry that may come into contact with components. 
C)  Locate the toxic waste instructions for the PSU. 
D)  Ask a coworker to assist in the repair. 
A)  Remove the CPU to prevent ESD damage. 
B)  Remove all jewelry that may come into contact with components. 
C)  Locate the toxic waste instructions for the PSU. 
D)  Ask a coworker to assist in the repair.

Which of the following fire extinguisher classifications should be used on an electrical fire?

Which of the following will best help in reducing static electricity and increase equipment reliability?

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level. Which of the following devices will best mitigate the power surge at each of the workstations?

Which of the following is a static control device used to dissipate the static charge on the workbench?

What is the difference between a power surge and a power sag?

A cable is running along the floor between two work areas where people walk. Which of the following steps should be taken first?

You are preparing to replace a faulty power supply unit in a desktop computer. Which of the following is the first step you should take?

Windows Versions and Customer Service

Installing Windows

Setting up a Local Network

Maintaining Windows

Troubleshooting Windows After Startup

Troubleshooting Windows Startup

Securing and Sharing Windows Resources

Security Strategies and Documentation

Supporting Mobile Devices

Macos, Linux, and Scripting

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Exam 11: Appendix: Asafety Procedures and Environmental Concerns

Which of the following fire extinguisher classifications should be used on an electrical fire?

Which of the following will best help in reducing static electricity and increase equipment reliability?

What is the best method for disposal for empty inkjet printer cartridges and empty toner cartridges?

A company is experiencing electrical surges from the utility company that are significantly higher than the normal rated voltage level. Which of the following devices will best mitigate the power surge at each of the workstations?

Which of the following is a static control device used to dissipate the static charge on the workbench?

What is the difference between a power surge and a power sag?

A cable is running along the floor between two work areas where people walk. Which of the following steps should be taken first?

You are preparing to replace a faulty power supply unit in a desktop computer. Which of the following is the first step you should take?

Windows Versions and Customer Service

Installing Windows

Setting up a Local Network

Maintaining Windows

Troubleshooting Windows After Startup

Troubleshooting Windows Startup

Securing and Sharing Windows Resources

Security Strategies and Documentation

Supporting Mobile Devices

Macos, Linux, and Scripting

Filters