Question 1

Individual forms of data used in information processing

Accepted Answer

A)  include numbers and text only 
B)  do not include images 
C)  include numbers, text, images, and voice messages 
D)  include numbers and images only 
A)  include numbers and text only 
B)  do not include images 
C)  include numbers, text, images, and voice messages 
D)  include numbers and images only C

Question 2

PDAs can be used to store a variety of data, but they cannot run application programs.

Accepted Answer

A) True 
 B)False  False

Question 3

Methods of marketing products such as through retail stores or online are called

Accepted Answer

A)  interactive marketing 
B)  sales channels 
C)  information processing 
D)  sales processing 
A)  interactive marketing 
B)  sales channels 
C)  information processing 
D)  sales processing B

Question 4

Software that shares information between applications is known as

Accepted Answer

A)  applications software 
B)  productivity suites 
C)  integrated software 
D)  Both B and C 
A)  applications software 
B)  productivity suites 
C)  integrated software 
D)  Both B and C

Question 5

Examples of computer hardware include

Accepted Answer

A)  a monitor and a printer 
B)  a monitor but not a printer 
C)  wording processing and spreadsheet programs 
D)  browser programs 
A)  a monitor and a printer 
B)  a monitor but not a printer 
C)  wording processing and spreadsheet programs 
D)  browser programs

Question 6

A computer virus

Accepted Answer

A)  may cause the user inconvenience but cannot do any real harm 
B)  is a destructive program loaded onto a computer and run without the user's knowledge 
C)  can often be detected by antivirus software 
D)  both B and C 
A)  may cause the user inconvenience but cannot do any real harm 
B)  is a destructive program loaded onto a computer and run without the user's knowledge 
C)  can often be detected by antivirus software 
D)  both B and C

Question 7

An information system is not composed of people, technology, and procedures used to process information.

Accepted Answer

A) True 
 B)False

Question 8

Data from online customers allow a business to

Accepted Answer

A)  study buying habits 
B)  suggest related products 
C)  purchase products more quickly 
D)  Both A and B 
A)  study buying habits 
B)  suggest related products 
C)  purchase products more quickly 
D)  Both A and B

Question 9

An information system used to record transactions and create financial reports is

Accepted Answer

A)  an accounting information system 
B)  a marketing information system 
C)  a product information system 
D)  both B and C 
A)  an accounting information system 
B)  a marketing information system 
C)  a product information system 
D)  both B and C

Question 10

Sending information to the appropriate people is part of the storage step of information processing.

Accepted Answer

A) True 
 B)False

Question 11

This type of software includes tools to scan and disable viruses, compress files and back up data.

Accepted Answer

A)  project management 
B)  network 
C)  utility 
D)  presentation 
A)  project management 
B)  network 
C)  utility 
D)  presentation

Question 12

A recorded message accessed and directed by the user to get or record information is

Accepted Answer

A)  FTP (file transfer protocol) 
B)  interactive voice response 
C)  browsers 
D)  Both A and B 
A)  FTP (file transfer protocol) 
B)  interactive voice response 
C)  browsers 
D)  Both A and B

Question 13

Data mining is a process that helps businesses analyze the data contained in databases.

Accepted Answer

A) True 
 B)False

Question 14

A company's intranet is designed for users outside the company and is protected by a firewall.

Accepted Answer

A) True 
 B)False

Question 15

The data from online customers

Accepted Answer

A)  is not comprehensive enough to allow a business to study customer buying habits 
B)  helps the company suggest related products for the customer 
C)  does not help the company target advertising for the customer 
D)  both A and C 
A)  is not comprehensive enough to allow a business to study customer buying habits 
B)  helps the company suggest related products for the customer 
C)  does not help the company target advertising for the customer 
D)  both A and C

Question 16

Email is inexpensive, fast, and easy to use for workers at all levels in organizations.

Accepted Answer

A) True 
 B)False

Question 17

Government agencies

Accepted Answer

A)  do not conduct research studies 
B)  are a traditional resource where companies can get information 
C)  do not release data to the public 
D)  none of the above 
A)  do not conduct research studies 
B)  are a traditional resource where companies can get information 
C)  do not release data to the public 
D)  none of the above

Question 18

Most of the work performed in offices involves processing, using, or managing information.

Accepted Answer

A) True 
 B)False

Question 19

A tool that allows files to be uploaded to or downloaded from a remote site is called

Accepted Answer

A)  FTP (file transfer protocol) 
B)  a wiki 
C)  an wide area network 
D)  TTP (temporary transfer protocol) 
A)  FTP (file transfer protocol) 
B)  a wiki 
C)  an wide area network 
D)  TTP (temporary transfer protocol)

Question 20

Large, multipurpose computers that have very high processing speeds are

Accepted Answer

A)  microcomputers 
B)  personal computers 
C)  mainframe computers 
D)  none of the above 
A)  microcomputers 
B)  personal computers 
C)  mainframe computers 
D)  none of the above

Individual forms of data used in information processing

PDAs can be used to store a variety of data, but they cannot run application programs.

Methods of marketing products such as through retail stores or online are called

Software that shares information between applications is known as

Examples of computer hardware include

A computer virus

An information system is not composed of people, technology, and procedures used to process information.

Data from online customers allow a business to

An information system used to record transactions and create financial reports is

Sending information to the appropriate people is part of the storage step of information processing.

This type of software includes tools to scan and disable viruses, compress files and back up data.

A recorded message accessed and directed by the user to get or record information is

Data mining is a process that helps businesses analyze the data contained in databases.

A company's intranet is designed for users outside the company and is protected by a firewall.

The data from online customers

Email is inexpensive, fast, and easy to use for workers at all levels in organizations.

Government agencies

Most of the work performed in offices involves processing, using, or managing information.

A tool that allows files to be uploaded to or downloaded from a remote site is called

Large, multipurpose computers that have very high processing speeds are

The Office Environment

Office Competencies

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters

Exam 3: Managing Information to Enhance Productivity

Individual forms of data used in information processing

PDAs can be used to store a variety of data, but they cannot run application programs.

Methods of marketing products such as through retail stores or online are called

Software that shares information between applications is known as

Examples of computer hardware include

A computer virus

An information system is not composed of people, technology, and procedures used to process information.

Data from online customers allow a business to

An information system used to record transactions and create financial reports is

Sending information to the appropriate people is part of the storage step of information processing.

This type of software includes tools to scan and disable viruses, compress files and back up data.

A recorded message accessed and directed by the user to get or record information is

Data mining is a process that helps businesses analyze the data contained in databases.

A company's intranet is designed for users outside the company and is protected by a firewall.

The data from online customers

Email is inexpensive, fast, and easy to use for workers at all levels in organizations.

Government agencies

Most of the work performed in offices involves processing, using, or managing information.

A tool that allows files to be uploaded to or downloaded from a remote site is called

Large, multipurpose computers that have very high processing speeds are

The Office Environment

Office Competencies

Communicating in Written Form

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters