Question 1

An appendix for a report

Accepted Answer

A)  gives the reader an overview of the report 
B)  provides detailed information to support the body of the report 
C)  contains the text or message of the report 
D)  identifies sources used in preparing the report 
A)  gives the reader an overview of the report 
B)  provides detailed information to support the body of the report 
C)  contains the text or message of the report 
D)  identifies sources used in preparing the report B

Question 2

The primary purpose of editing is to determine who the audience for the message will be.

Accepted Answer

A) True 
 B)False  False

Question 3

Drafting a document involves

Accepted Answer

A)  determining the main points of the message 
B)  revising and editing the document 
C)  proofreading the document for final presentation 
D)  all the above 
A)  determining the main points of the message 
B)  revising and editing the document 
C)  proofreading the document for final presentation 
D)  all the above A

Question 4

Business writing is

Accepted Answer

A)  not an important task for most office workers 
B)  purpose driven 
C)  used to seek or provide specific information 
D)  both B and C 
A)  not an important task for most office workers 
B)  purpose driven 
C)  used to seek or provide specific information 
D)  both B and C

Question 5

A message that involves a refusal or other news that the reader will find disappointing is a

Accepted Answer

A)  positive message 
B)  neutral message 
C)  negative message 
D)  persuasive message 
A)  positive message 
B)  neutral message 
C)  negative message 
D)  persuasive message

Question 6

In open punctuation style for a business letter, a colon is placed after the salutation and a comma is placed after the complimentary close.

Accepted Answer

A) True 
 B)False

Question 7

Management of writing tasks requires

Accepted Answer

A)  identifying the reason for the message and securing needed information 
B)  composing a draft and revising as needed 
C)  scheduling writing tasks to meet deadlines 
D)  all the above 
A)  identifying the reason for the message and securing needed information 
B)  composing a draft and revising as needed 
C)  scheduling writing tasks to meet deadlines 
D)  all the above

Question 8

The audience for your writing should have little influence on how formal your writing style will be.

Accepted Answer

A) True 
 B)False

Question 9

Match between columns
                        Premises: Style or manner of writing or speaking that shows a certain attitude
Information about the sources of data used in a report
Link to a website stored for quick access
The process of dividing a document into individual pages for printing
A rough or preliminary version of a written message
Generally accepted customs or rules
A software feature that gives the user dialog boxes with instructions for completing a task
A style of writing in which the subject is acted upon rather than performing the action
A style or design for a set of type characters
The recipient(s) for whom a message is intended
Involving detailed study
Brief while including all needed information
Electronic junk mail, advertisements, or other unrequested information
A person who reviews written messages to suggest changes in wording, organization, and content
A picture that represents data

Accepted Answer

The Answer of spam and passive voice and bookmark and is...

Question 10

When writing an informational report

Accepted Answer

A)  use a direct approach 
B)  use a subject line or title to help the reader focus on the purpose of the report 
C)  consider the audience in determining the writing style 
D)  all the above 
A)  use a direct approach 
B)  use a subject line or title to help the reader focus on the purpose of the report 
C)  consider the audience in determining the writing style 
D)  all the above

Question 11

A widow line is one that appears alone at the end of a page or column, separated from the rest of the paragraph.

Accepted Answer

A) True 
 B)False

Question 12

Putting aside anything else on your mind when you read is

Accepted Answer

A)  focusing on your reading 
B)  identifying the purpose for reading 
C)  scanning 
D)  summarizing 
A)  focusing on your reading 
B)  identifying the purpose for reading 
C)  scanning 
D)  summarizing

Question 13

A type of report that is based on data gathered within the normal operations of a company is a

Accepted Answer

A)  analytical report 
B)  statistical report 
C)  informational report 
D)  research report 
A)  analytical report 
B)  statistical report 
C)  informational report 
D)  research report

Question 14

A type of graph used to show parts of a whole

Accepted Answer

A)  line graph 
B)  bar graph 
C)  pie chart 
D)  both B and C 
A)  line graph 
B)  bar graph 
C)  pie chart 
D)  both B and C

Question 15

Reporting on the progress of tasks or projects is a common use of writing at work.

Accepted Answer

A) True 
 B)False

Question 16

The primary purpose of editing a document is to

Accepted Answer

A)  develop an understanding of the audience for the document 
B)  make sure the message is accurate and conveys what the writer intended 
C)  determine the response the writer desires from the reader 
D)  determine the purpose of the message 
A)  develop an understanding of the audience for the document 
B)  make sure the message is accurate and conveys what the writer intended 
C)  determine the response the writer desires from the reader 
D)  determine the purpose of the message

Question 17

An envelope for a business letter

Accepted Answer

A)  makes an impression on the reader before he or she sees the letter 
B)  should be of the same quality and color as the stationery used for the letter 
C)  must be of a proper size and material acceptable to the United States Postal Service 
D)  all the above 
A)  makes an impression on the reader before he or she sees the letter 
B)  should be of the same quality and color as the stationery used for the letter 
C)  must be of a proper size and material acceptable to the United States Postal Service 
D)  all the above

Question 18

When creating desktop published documents

Accepted Answer

A)  use little white space, fitting as much text and graphics on the page as possible 
B)  use all caps for all headings because all caps is easier to read than uppercase and lowercase letters 
C)  include artwork or photos that are relevant to the message 
D)  use four to six different fonts on each page to vary the appearance of the text 
A)  use little white space, fitting as much text and graphics on the page as possible 
B)  use all caps for all headings because all caps is easier to read than uppercase and lowercase letters 
C)  include artwork or photos that are relevant to the message 
D)  use four to six different fonts on each page to vary the appearance of the text

Question 19

A common use of reading at work is to

Accepted Answer

A)  learn about the company 
B)  follow instructions on forms 
C)  gather information to respond to inquiries 
D)  all the above 
A)  learn about the company 
B)  follow instructions on forms 
C)  gather information to respond to inquiries 
D)  all the above

Question 20

Informational reports are typically based on information gathered within the normal operations of a company.

Accepted Answer

A) True 
 B)False

An appendix for a report

The primary purpose of editing is to determine who the audience for the message will be.

Drafting a document involves

Business writing is

A message that involves a refusal or other news that the reader will find disappointing is a

In open punctuation style for a business letter, a colon is placed after the salutation and a comma is placed after the complimentary close.

Management of writing tasks requires

The audience for your writing should have little influence on how formal your writing style will be.

When writing an informational report

A widow line is one that appears alone at the end of a page or column, separated from the rest of the paragraph.

Putting aside anything else on your mind when you read is

A type of report that is based on data gathered within the normal operations of a company is a

A type of graph used to show parts of a whole

Reporting on the progress of tasks or projects is a common use of writing at work.

The primary purpose of editing a document is to

An envelope for a business letter

When creating desktop published documents

A common use of reading at work is to

Informational reports are typically based on information gathered within the normal operations of a company.

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters

Exam 4: Communicating in Written Form

An appendix for a report

The primary purpose of editing is to determine who the audience for the message will be.

Drafting a document involves

Business writing is

A message that involves a refusal or other news that the reader will find disappointing is a

In open punctuation style for a business letter, a colon is placed after the salutation and a comma is placed after the complimentary close.

Management of writing tasks requires

The audience for your writing should have little influence on how formal your writing style will be.

When writing an informational report

A widow line is one that appears alone at the end of a page or column, separated from the rest of the paragraph.

Putting aside anything else on your mind when you read is

A type of report that is based on data gathered within the normal operations of a company is a

A type of graph used to show parts of a whole

Reporting on the progress of tasks or projects is a common use of writing at work.

The primary purpose of editing a document is to

An envelope for a business letter

When creating desktop published documents

A common use of reading at work is to

Informational reports are typically based on information gathered within the normal operations of a company.

The Office Environment

Office Competencies

Managing Information to Enhance Productivity

Communicating Orally

Telephone Communications

Banking and Payroll

Financial Reports and Procedures

Time and Workstation Management

Meetings and Travel

Records Management

Processing Mail

Planning and Advancing Your Career

Ongoing Processional Development

Compilation of Business and Office Management

Filters