Question 1

What tasks are entry-level technicians usually assigned to complete?

Accepted Answer

Entry-level technicians are typically assigned to basic services such as oil changes and maintenance items.

Question 2

Warranties are issued by the vehicle manufacturer for a specified time and mileage.

Accepted Answer

A) True 
 B)False  True

Question 3

Describe the requirements for a school to be ASE Automotive Foundation  certified.

Accepted Answer

A school must have all necessary tools, ASE-certified instructors, and follow ASE Education Foundation training standards.

Question 4

Individual technicians play an important role in local communities and the industry itself.

Accepted Answer

A) True 
 B)False

Question 5

What is the name of the ASE automotive education program for high school students?

Accepted Answer

The ASE automotive education p

Question 6

Two technicians are discussing technician certification. Technician A says that training is usually only about technical matters. Technician B says that technicians also need legal and ethical training to correctly perform their job. Who is correct?

Accepted Answer

A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B 
A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B

Question 7

Once obtained, ASE certifications never need to be renewed.

Accepted Answer

A) True 
 B)False

Question 8

Local automotive repair shops are an asset to an area.

Accepted Answer

A) True 
 B)False

Question 9

Two technicians are discussing labor time guides. Technician A says that labor time guides are based on the times of technicians with no experience doing the job. Technician B says that there is no way to complete a job faster than what the time guide states. Who is correct?

Accepted Answer

A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B 
A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B

Question 10

What is the NSTB?

Accepted Answer

The NSTB is the Nati

Question 11

What is true of megadealerships?

Accepted Answer

A)  Megadealerships are local operations 
B)  Roger Penske owns AutoNation. 
C)  Many megadealerships are not publicly traded 
D)  Megadealerships operate locally just like locally owned dealerships. 
A)  Megadealerships are local operations 
B)  Roger Penske owns AutoNation. 
C)  Many megadealerships are not publicly traded 
D)  Megadealerships operate locally just like locally owned dealerships.

Question 12

Technicians have both technical responsibilities and legal responsibilities.

Accepted Answer

A) True 
 B)False

Question 13

Why should a technician be concerned with ethical behavior?

Accepted Answer

Technicians and service depart

Question 14

Larger automotive shops typically have only one level of management.

Accepted Answer

A) True 
 B)False

Question 15

Two technicians are discussing technician responsibilities. Technician A says that the basic profit-making portion of the shop's operations is performed by the service writer. Technician B says that technicians generally have the most personal money invested in the position. Who is correct?

Accepted Answer

A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B 
A)  A only 
B)  B only 
C)  Both A and B 
D)  Neither A nor B

Question 16

If a mistake is made, it should be repaired at the vehicle owner's expense.

Accepted Answer

A) True 
 B)False

Question 17

What statement is true of recalls?

Accepted Answer

A)  Recalls are never related to emissions. 
B)  Recalls are issued by technicians. 
C)  Recalls are issued only by the vehicle manufacturer. 
D)  Recall repairs are completed by the customer. 
A)  Recalls are never related to emissions. 
B)  Recalls are issued by technicians. 
C)  Recalls are issued only by the vehicle manufacturer. 
D)  Recall repairs are completed by the customer.

Question 18

Describe a TSB.

Accepted Answer

TSBs are technical service bul

Question 19

Who is legally responsible for the actions of the technicians and employees?

Accepted Answer

A)  The technicians. 
B)  The lawyers. 
C)  The business owner 
D)  The customer. 
A)  The technicians. 
B)  The lawyers. 
C)  The business owner 
D)  The customer.

Question 20

Recalls are issued only by repair facilities and are unrelated to safety.

Accepted Answer

A) True 
 B)False

What tasks are entry-level technicians usually assigned to complete?

Warranties are issued by the vehicle manufacturer for a specified time and mileage.

Describe the requirements for a school to be ASE Automotive Foundation certified.

Individual technicians play an important role in local communities and the industry itself.

What is the name of the ASE automotive education program for high school students?

Two technicians are discussing technician certification. Technician A says that training is usually only about technical matters. Technician B says that technicians also need legal and ethical training to correctly perform their job. Who is correct?

Once obtained, ASE certifications never need to be renewed.

Local automotive repair shops are an asset to an area.

Two technicians are discussing labor time guides. Technician A says that labor time guides are based on the times of technicians with no experience doing the job. Technician B says that there is no way to complete a job faster than what the time guide states. Who is correct?

What is the NSTB?

What is true of megadealerships?

Technicians have both technical responsibilities and legal responsibilities.

Why should a technician be concerned with ethical behavior?

Larger automotive shops typically have only one level of management.

Two technicians are discussing technician responsibilities. Technician A says that the basic profit-making portion of the shop's operations is performed by the service writer. Technician B says that technicians generally have the most personal money invested in the position. Who is correct?

If a mistake is made, it should be repaired at the vehicle owner's expense.

What statement is true of recalls?

Describe a TSB.

Who is legally responsible for the actions of the technicians and employees?

Recalls are issued only by repair facilities and are unrelated to safety.

Introduction to the Automobile

Automotive Tools and Equipment

Fasteners and Measurements

Electrical and Electronic Systems

Accessory Lighting and Electrical Systems

Engine Systems Operation

Transmissions and Driveline Systems

Steering and Suspension Systems

Brakes Systems

Heating Ventilation and Air Conditioning Systems

Engine Theories and Performance Systems

Filters

Exam 1: Introduction to the Automotive Industry

What tasks are entry-level technicians usually assigned to complete?

Warranties are issued by the vehicle manufacturer for a specified time and mileage.

Describe the requirements for a school to be ASE Automotive Foundation certified.

Individual technicians play an important role in local communities and the industry itself.

What is the name of the ASE automotive education program for high school students?

Two technicians are discussing technician certification. Technician A says that training is usually only about technical matters. Technician B says that technicians also need legal and ethical training to correctly perform their job. Who is correct?

Once obtained, ASE certifications never need to be renewed.

Local automotive repair shops are an asset to an area.

Two technicians are discussing labor time guides. Technician A says that labor time guides are based on the times of technicians with no experience doing the job. Technician B says that there is no way to complete a job faster than what the time guide states. Who is correct?

What is the NSTB?

What is true of megadealerships?

Technicians have both technical responsibilities and legal responsibilities.

Why should a technician be concerned with ethical behavior?

Larger automotive shops typically have only one level of management.

Two technicians are discussing technician responsibilities. Technician A says that the basic profit-making portion of the shop's operations is performed by the service writer. Technician B says that technicians generally have the most personal money invested in the position. Who is correct?

If a mistake is made, it should be repaired at the vehicle owner's expense.

What statement is true of recalls?

Describe a TSB.

Who is legally responsible for the actions of the technicians and employees?

Recalls are issued only by repair facilities and are unrelated to safety.

Introduction to the Automobile

Automotive Tools and Equipment

Fasteners and Measurements

Electrical and Electronic Systems

Accessory Lighting and Electrical Systems

Engine Systems Operation

Transmissions and Driveline Systems

Steering and Suspension Systems

Brakes Systems

Heating Ventilation and Air Conditioning Systems

Engine Theories and Performance Systems

Filters