Exam 13: The International Dimension

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Unlike business processes, information systems procedures need not reflect local cultural values and norms.

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As long as there is an adequate data interface between two information systems that are in locations that are diverse in terms of business practices and language, they can operate independently, sharing data when necessary.

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List the issues that need to be addressed when localizing a computer program.

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The factors to address when localizing software are:
•Translate the user interface, including menu bars and commands.
•Translate, and possibly redesign, labels in forms, reports, and query prompts.
•Translate all documentation and help text.
•Redraw and translate diagrams and examples in help text.
•Translate all error messages.
•Translate text in all message boxes.
•Adjust sorting order for different character set.
•Fix special problems in Asian character sets and in languages that read and write from right to left.

Because an order processing functional system located in, say, the United States is independent of the manufacturing systems located in, say, Taiwan, it implies that ________.

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International outsourcing is most advantageous ________.

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Cross-functional, integrated systems, such as ERP, solve the problems of data isolation by integrating data into a database that provides a comprehensive and organization-wide view.However, this would require ________.

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Technical and data safeguards change for international information systems.

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If the distributed database divides the database into nonoverlapping segments, it is called a ________ database.

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One of the challenges for international IS project management is that the development rates vary among cultures and countries, because ________.

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To overcome challenges in international information systems, some organizations develop alternative versions of the system that support different processes in different countries.This results in ________.

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Which of the following statements is true of the impact of globalization on value chains and business processes?

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The process of making a computer program work in a second language is called ________ software.

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The global economy has intensified rivalry by increasing product and vendor choices and by accelerating the flow of information about price, product, availability, and service.

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A(n)________ is a network of organizations and facilities that transforms raw materials into products delivered to customers.

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The bullwhip effect is a phenomenon in which the variability in the size and timing of orders decreases at each stage up the supply chain, from customer to supplier.

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Explain how managing a global IS development project will involve challenges in the areas of time, quality, and costs.

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The bullwhip effect ________.

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Distributed database processing refers to the processing of multiple databases that reside in a single location.

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Which of the following components of an international IS is least affected by internationalization?

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International organizations have more IS and IT assets, and those assets are exposed to more risk and greater uncertainty.

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