Question 1

More than 70 percent of all public employees are unionized.

Accepted Answer

A) True 
 B)False  True

Question 2

Grievance handling is more successful when supervisors are trained formally in resolving grievances.

Accepted Answer

A) True 
 B)False  True

Question 3

Unlike many unions in Europe, most of the bargaining and decision making for unions in Canada occurs at which of the following levels?

Accepted Answer

A)  the provincial level 
B)  the local level 
C)  the international level 
D)  the national level 
A)  the provincial level 
B)  the local level 
C)  the international level 
D)  the national level B

Question 4

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

Accepted Answer

A)  a certified union 
B)  a craft union 
C)  an employee association 
D)  a negotiations association 
A)  a certified union 
B)  a craft union 
C)  an employee association 
D)  a negotiations association

Question 5

Approximately what percentage of Canadian public employees are unionized?

Accepted Answer

A)  70 percent 
B)  25 percent 
C)  50 percent 
D)  90 percent 
A)  70 percent 
B)  25 percent 
C)  50 percent 
D)  90 percent

Question 6

Briefly describe the six steps in the organizing process.

Accepted Answer

Employee/union contact. The first step b

Question 7

The minimum term of the first collective agreement after certification is three years.

Accepted Answer

A) True 
 B)False

Question 8

What is an employer required to do once a union becomes certified?

Accepted Answer

A)  notify employees of the bargaining relationship 
B)  deduct union dues from the employees' paycheques 
C)  begin negotiations leading toward a collective agreement 
D)  sign a collective agreement 
A)  notify employees of the bargaining relationship 
B)  deduct union dues from the employees' paycheques 
C)  begin negotiations leading toward a collective agreement 
D)  sign a collective agreement

Question 9

Scenario 14.1
Boat Xpress, a Canadian shipping firm, has been treating employees unfairly for decades. Employees work full-time hours but are hired as part-timers with no benefits other than 4 percent vacation pay. Health and safety standards are nonexistent, and the list goes on. Employees have tried to organize before, but management fired them and threatened the remaining workers. A new employee decided that the working conditions are intolerable and wants to get other employees organized in order to obtain union representation. All employees now believe that their interests will be better served with collective agreements.
-Refer to Scenario 14.1. For which reasons do workers at Boat Xpress want to organize in a union?

Accepted Answer

A)  economic reasons 
B)  political reasons 
C)  social reasons 
D)  ideological reasons 
A)  economic reasons 
B)  political reasons 
C)  social reasons 
D)  ideological reasons

Question 10

The collective bargaining process may include activities such as strikes and boycotts.

Accepted Answer

A) True 
 B)False

Question 11

In which organizing step does the collection of signed authorization cards play a major role?

Accepted Answer

A)  initial organizational meeting 
B)  application to the labour relations board 
C)  formation of in-house organizing committee 
D)  employee/union contact 
A)  initial organizational meeting 
B)  application to the labour relations board 
C)  formation of in-house organizing committee 
D)  employee/union contact

Question 12

How do unions and management employ bargaining power in negotiations?

Accepted Answer

The bargaining power of the union may be

Question 13

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Accepted Answer

A) True 
 B)False

Question 14

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

Accepted Answer

A)  40 percent 
B)  50 percent 
C)  75 percent 
D)  30 percent 
A)  40 percent 
B)  50 percent 
C)  75 percent 
D)  30 percent

Question 15

What is a key difference between unionized and nonunionized work in Canada?

Accepted Answer

A)  Nonunionized workers get higher wages and benefits. 
B)  Unionized workers get higher wages and benefits. 
C)  Unionized workers get more benefits but less in wages. 
D)  Unionized workers get better pay but less in benefits. 
A)  Nonunionized workers get higher wages and benefits. 
B)  Unionized workers get higher wages and benefits. 
C)  Unionized workers get more benefits but less in wages. 
D)  Unionized workers get better pay but less in benefits.

Question 16

Scenario 14.1
Boat Xpress, a Canadian shipping firm, has been treating employees unfairly for decades. Employees work full-time hours but are hired as part-timers with no benefits other than 4 percent vacation pay. Health and safety standards are nonexistent, and the list goes on. Employees have tried to organize before, but management fired them and threatened the remaining workers. A new employee decided that the working conditions are intolerable and wants to get other employees organized in order to obtain union representation. All employees now believe that their interests will be better served with collective agreements.
-Refer to Scenario 14.1. Which step is NOT part of the organizing process before Boat Xpress employees can choose to become unionized?

Accepted Answer

A)  employee/union contact 
B)  initial organizational meeting 
C)  formation of an in-house bargaining committee 
D)  application to a labour relations board 
A)  employee/union contact 
B)  initial organizational meeting 
C)  formation of an in-house bargaining committee 
D)  application to a labour relations board

Question 17

Mediation is the only form of third-party resolution that results in binding recommendations.

Accepted Answer

A) True 
 B)False

Question 18

According to Canadian labour relations legislation, all of the following employer actions are prohibited EXCEPT which one?

Accepted Answer

A)  threatening to close the business 
B)  stating the employer is ready to listen to employees and discuss any issue 
C)  increasing wages during the certification process 
D)  promising increased vacation if the employees vote for no union 
A)  threatening to close the business 
B)  stating the employer is ready to listen to employees and discuss any issue 
C)  increasing wages during the certification process 
D)  promising increased vacation if the employees vote for no union

Question 19

The creation of a relationship for the future based on trust, understanding, and mutual respect is the basis of which of the following?

Accepted Answer

A)  interest-based bargaining 
B)  adversarial bargaining 
C)  good faith bargaining 
D)  traditional bargaining 
A)  interest-based bargaining 
B)  adversarial bargaining 
C)  good faith bargaining 
D)  traditional bargaining

Question 20

What is the term for a union's use of radio and newspaper ads to discourage the purchase of an employer's products?

Accepted Answer

A)  picketing 
B)  an unfair labour practice 
C)  a boycott 
D)  a bargaining zone 
A)  picketing 
B)  an unfair labour practice 
C)  a boycott 
D)  a bargaining zone

More than 70 percent of all public employees are unionized.

Grievance handling is more successful when supervisors are trained formally in resolving grievances.

Unlike many unions in Europe, most of the bargaining and decision making for unions in Canada occurs at which of the following levels?

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

Approximately what percentage of Canadian public employees are unionized?

Briefly describe the six steps in the organizing process.

The minimum term of the first collective agreement after certification is three years.

What is an employer required to do once a union becomes certified?

The collective bargaining process may include activities such as strikes and boycotts.

In which organizing step does the collection of signed authorization cards play a major role?

How do unions and management employ bargaining power in negotiations?

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

What is a key difference between unionized and nonunionized work in Canada?

Mediation is the only form of third-party resolution that results in binding recommendations.

According to Canadian labour relations legislation, all of the following employer actions are prohibited EXCEPT which one?

The creation of a relationship for the future based on trust, understanding, and mutual respect is the basis of which of the following?

What is the term for a union's use of radio and newspaper ads to discourage the purchase of an employer's products?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

International Human Resources Management

Filters

Exam 14: The Dynamics of Labour Relations

More than 70 percent of all public employees are unionized.

Grievance handling is more successful when supervisors are trained formally in resolving grievances.

Unlike many unions in Europe, most of the bargaining and decision making for unions in Canada occurs at which of the following levels?

The full-time professors at McMaster University are usually represented by a group of nonunionized faculty in wage negotiations with management. What is this group of faculty called?

Approximately what percentage of Canadian public employees are unionized?

Briefly describe the six steps in the organizing process.

The minimum term of the first collective agreement after certification is three years.

What is an employer required to do once a union becomes certified?

The collective bargaining process may include activities such as strikes and boycotts.

In which organizing step does the collection of signed authorization cards play a major role?

How do unions and management employ bargaining power in negotiations?

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Louis, a union organizer in Ontario, needs what minimum percentage of signed authorization cards before the union can apply for a certification election?

What is a key difference between unionized and nonunionized work in Canada?

Mediation is the only form of third-party resolution that results in binding recommendations.

According to Canadian labour relations legislation, all of the following employer actions are prohibited EXCEPT which one?

The creation of a relationship for the future based on trust, understanding, and mutual respect is the basis of which of the following?

What is the term for a union's use of radio and newspaper ads to discourage the purchase of an employer's products?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

International Human Resources Management

Filters