Exam 14: Assertiveness Training

An emergency department nurse,who has worked 10 straight days,is pulled to the psychiatric unit.Which represents a passive-aggressive statement by the emergency department nurse?

A nurse has identified the following nursing diagnosis: "ineffective communication R/T lack of assertiveness skills AEB inability to state needs." Which statement encourages the client to acknowledge the priority of this problem?

While trying to control aggressive behavior,a client asks an assertiveness training nurse to give an example of an "I statement." Which of the following statements is the best example of this assertive communication technique?

A client on an inpatient unit is angry with a peer.During lunch,when the peer is not looking,the client spits into his soup.How would the nurse document this interaction?

Two clients are roommates on an inpatient psychiatric unit.At breakfast,client "A," who had been missing her gold locket,notices client "B" wearing it.Which should a nurse recognize as a nonassertive or passive behavioral response from client "A"?

Which is the most appropriate nursing reply when a client asks what the goal and benefit are of assertive skills training?

Two clients get into a heated argument regarding TV program selections.The nurse turns off the TV and asks the clients to go to their rooms to cool off,after which they will discuss and attempt to resolve the problem.The nurse's action is promoting which assertive technique?

The dean of nursing criticizes a faculty member about views on academic freedom.The faculty member states,"Are you upset because I believe in academic freedom or because you don't?" The faculty member is using which technique to promote assertive behavior?

An instructor is teaching about assertive rights.Which student statement indicates a need for further instruction?

Which best describes a nurse's use of assertive behavior?

A client is experiencing high stress.The client states,"My boss treats me like a doormat and thinks nothing of demanding frequent overtime." Which nursing intervention would be appropriate?

Which of the following are behavioral components of assertive communication?

A nursing supervisor is scheduling holiday hours.When the supervisor tells the staff nurse that she needs to work Christmas day,the staff nurse calmly states,"I worked last Christmas and will not work this Christmas." When the supervisor says 'But I need you to work," the nurse repeats "I worked last Christmas and will not work this Christmas." This is an example of which assertive behavior technique?

A teenager gets a "C" in algebra.The mother angrily states,"All you ever do is listen to music and text your friends." The teenager replies,"What is it that you're really upset about,mom?" Which response pattern is the teenager expressing?

A nurse should assign which nursing diagnosis to a client needing assistance with assertiveness?

During an assertiveness training group,a client admits to aggressive behaviors.The client asks for suggestions for how to become more assertive and less aggressive.Which is the most appropriate nursing reply?

One nurse confronts another and says,"You are always so talkative in the meetings.I don't know why you can't stay quiet sometimes." Which reply by the other nurse reflects the technique of "clouding/fogging?"

A client continually waits more than an hour before being seen at the mental health clinic.The client approaches the nurse and states,"When I have to wait for more than an hour to be seen,I feel like my time is not important." The nurse recognizes this as what type of behavior?

During a psychoeducational group on assertiveness training,a client asks,"Why do we need to learn about this stuff?" Which is the most appropriate nursing reply?

During an assertiveness training group,a nurse suggests using "I statements." The group questions the usefulness of this communication technique.Which explanation by the nurse is most appropriate?