Question 1

Many organizations establish a ____ to handle end-user problems.

Accepted Answer

A)  user desk 
B)  help desk 
C)  system desk 
D)  processing desk 
A)  user desk 
B)  help desk 
C)  system desk 
D)  processing desk

Question 2

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
-The criteria for successfully solving the problem or problems identified in an information system

Accepted Answer

A) structured problem 
B) semi-structured problem 
C) unstructured problem 
D) system conversion 
E) direct conversion
F)phased conversio
G)parallel conversion
H)pilot conversion
I)decision model
J)system requirements
K)project management software
L)rollback 
A) structured problem 
B) semi-structured problem 
C) unstructured problem 
D) system conversion 
E) direct conversion
F)phased conversio
G)parallel conversion
H)pilot conversion
I)decision model
J)system requirements
K)project management software
L)rollback

Question 3

In order to become more efficient, your company has restructured its management team. You are to convey these changes to the rest of the company.
-Due to the reorganization,Joe Smith will now supervise other employees,approve new products,and authorize new construction.Joe Smith is now a(n)____.

Accepted Answer

A)  accountant 
B)  worker 
C)  manager 
D)  vice-president 
A)  accountant 
B)  worker 
C)  manager 
D)  vice-president

Question 4

Some information systems collect and store ____________________ information generated by the organization itself.

Accepted Answer

The answer of Some information systems collect and store ____________________...

Question 5

A(n)____ report combines,groups,or totals data.

Accepted Answer

A)  exception 
B)  aggregate 
C)  ad hoc 
D)  summary 
A)  exception 
B)  aggregate 
C)  ad hoc 
D)  summary

Question 6

The ____ quality-of-service (QoS)metric is defined as the amount of time a system is not available for processing.

Accepted Answer

A)  capacity 
B)  accessibility 
C)  downtime 
D)  throughput 
A)  capacity 
B)  accessibility 
C)  downtime 
D)  throughput

Question 7

In the SDLC,the goal of the activities in the planning phase is to create a list of requirements for the new or revised information system.

Accepted Answer

A) True 
 B)False

Question 8

When reviewing a vendor's RFP you should consider ____.

Accepted Answer

A)  the vendor's reliability 
B)  the vendor's expertise 
C)  the vendor's financial stability 
D)  all of the above 
A)  the vendor's reliability 
B)  the vendor's expertise 
C)  the vendor's financial stability 
D)  all of the above

Question 9

-The accompanying figure represents the basic flow of information in an expert system and summarizes its capabilities.

Accepted Answer

A) True 
 B)False

Question 10

In development of an information system,the ____________________ methodology focuses on the processes that take place within an information system.

Accepted Answer

The answer of In development of an information system,the ____________________...

Question 11

Many projects fail because of constant,unmanaged demand for changes,a phenomenon often referred to as feature creep.

Accepted Answer

A) True 
 B)False

Question 12

____ is the process of modifying a commercial application to reflect the needs of a particular organization.

Accepted Answer

A)  Software customization 
B)  Software regeneration 
C)  Software tailoring 
D)  Software alteration 
A)  Software customization 
B)  Software regeneration 
C)  Software tailoring 
D)  Software alteration

Question 13

Computer systems are ____ when they can be counted on to function correctly.

Accepted Answer

A)  available 
B)  serviceable 
C)  reliable 
D)  high-performing 
A)  available 
B)  serviceable 
C)  reliable 
D)  high-performing

Question 14

Which of the following best describes the process referred to as tactical planning: ____.

Accepted Answer

A)  Setting incremental goals that can be achieved in a year or less. 
B)  Identifying incremental goals that can be achieved in a year or less. 
C)  Completing activities that make day-to-day systems run smoothly. 
D)  Planning an organization's long-range goals for market share. 
A)  Setting incremental goals that can be achieved in a year or less. 
B)  Identifying incremental goals that can be achieved in a year or less. 
C)  Completing activities that make day-to-day systems run smoothly. 
D)  Planning an organization's long-range goals for market share.

Question 15

MATCHING
Identify the letter of the choice that best matches the phrase or definition.
-Completely deactivates the old system and immediately activates the new system

Accepted Answer

A) structured problem 
B) semi-structured problem 
C) unstructured problem 
D) system conversion 
E) direct conversion
F)phased conversio
G)parallel conversion
H)pilot conversion
I)decision model
J)system requirements
K)project management software
L)rollback 
A) structured problem 
B) semi-structured problem 
C) unstructured problem 
D) system conversion 
E) direct conversion
F)phased conversio
G)parallel conversion
H)pilot conversion
I)decision model
J)system requirements
K)project management software
L)rollback

Question 16

A(n)____________________ system helps people make decisions by directly manipulating data,analyzing data from external sources,generating statistical projections,and creating data models of various scenarios.

Accepted Answer

The answer of A(n)____________________ system helps people make decisions by...

Question 17

Acceptance testing is designed to verify that the new information system works as required.

Accepted Answer

A) True 
 B)False

Question 18

An information system progresses through several phases as it is developed,used,and finally retired;these phases encompass the HPC._________________________

Accepted Answer

A) True 
 B)False

Question 19

After unit and integration testing are completed,system testing is used to ensure that all hardware and software components work together correctly.

Accepted Answer

A) True 
 B)False

Question 20

In the PIECES framework,a(n)____________________ problem means that users do not receive the right information at the right time in a usable format.

Accepted Answer

The answer of In the PIECES framework,a(n)____________________ problem means that...

Many organizations establish a ____ to handle end-user problems.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -The criteria for successfully solving the problem or problems identified in an information system

In order to become more efficient, your company has restructured its management team. You are to convey these changes to the rest of the company. -Due to the reorganization,Joe Smith will now supervise other employees,approve new products,and authorize new construction.Joe Smith is now a(n)____.

Some information systems collect and store ____________________ information generated by the organization itself.

A(n)____ report combines,groups,or totals data.

The ____ quality-of-service (QoS)metric is defined as the amount of time a system is not available for processing.

In the SDLC,the goal of the activities in the planning phase is to create a list of requirements for the new or revised information system.

When reviewing a vendor's RFP you should consider ____.

-The accompanying figure represents the basic flow of information in an expert system and summarizes its capabilities.

In development of an information system,the ____________________ methodology focuses on the processes that take place within an information system.

Many projects fail because of constant,unmanaged demand for changes,a phenomenon often referred to as feature creep.

____ is the process of modifying a commercial application to reflect the needs of a particular organization.

Computer systems are ____ when they can be counted on to function correctly.

Which of the following best describes the process referred to as tactical planning: ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -Completely deactivates the old system and immediately activates the new system

A(n)____________________ system helps people make decisions by directly manipulating data,analyzing data from external sources,generating statistical projections,and creating data models of various scenarios.

Acceptance testing is designed to verify that the new information system works as required.

An information system progresses through several phases as it is developed,used,and finally retired;these phases encompass the HPC._________________________

After unit and integration testing are completed,system testing is used to ensure that all hardware and software components work together correctly.

In the PIECES framework,a(n)____________________ problem means that users do not receive the right information at the right time in a usable format.

Computers and Digital Basics

Computer Hardware

Software

Operating Systems and File Management

Local Area Networks

The Internet

The Web and E-mail

Digital Media

The Computer Industry: History,Careers,and Ethics

Databases

Computer Programming

Filters

Exam 10: Information Systems Analysis and Design

Many organizations establish a ____ to handle end-user problems.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -The criteria for successfully solving the problem or problems identified in an information system

In order to become more efficient, your company has restructured its management team. You are to convey these changes to the rest of the company. -Due to the reorganization,Joe Smith will now supervise other employees,approve new products,and authorize new construction.Joe Smith is now a(n)____.

Some information systems collect and store ____________________ information generated by the organization itself.

A(n)____ report combines,groups,or totals data.

The ____ quality-of-service (QoS)metric is defined as the amount of time a system is not available for processing.

In the SDLC,the goal of the activities in the planning phase is to create a list of requirements for the new or revised information system.

When reviewing a vendor's RFP you should consider ____.

-The accompanying figure represents the basic flow of information in an expert system and summarizes its capabilities.

In development of an information system,the ____________________ methodology focuses on the processes that take place within an information system.

Many projects fail because of constant,unmanaged demand for changes,a phenomenon often referred to as feature creep.

____ is the process of modifying a commercial application to reflect the needs of a particular organization.

Computer systems are ____ when they can be counted on to function correctly.

Which of the following best describes the process referred to as tactical planning: ____.

MATCHING Identify the letter of the choice that best matches the phrase or definition. -Completely deactivates the old system and immediately activates the new system

A(n)____________________ system helps people make decisions by directly manipulating data,analyzing data from external sources,generating statistical projections,and creating data models of various scenarios.

Acceptance testing is designed to verify that the new information system works as required.

An information system progresses through several phases as it is developed,used,and finally retired;these phases encompass the HPC._________________________

After unit and integration testing are completed,system testing is used to ensure that all hardware and software components work together correctly.

In the PIECES framework,a(n)____________________ problem means that users do not receive the right information at the right time in a usable format.

Computers and Digital Basics

Computer Hardware

Software

Operating Systems and File Management

Local Area Networks

The Internet

The Web and E-mail

Digital Media

The Computer Industry: History,Careers,and Ethics

Databases

Computer Programming

Filters