Exam 10: Adding Value: Self Leadership and Teamwork
Exam 1: Overview of Personal Selling103 Questions
Exam 2: Building Trust and Sales Ethics107 Questions
Exam 3: Understanding Buyers129 Questions
Exam 4: Communication Skills126 Questions
Exam 5: Strategic Prospecting and Preparing for Sales Dialogue110 Questions
Exam 6: Planning Sales Dialogues and Presentations113 Questions
Exam 7: Sales Dialogue: Creating and Communicating Value131 Questions
Exam 8: Addressing Concerns and Earning Commitment116 Questions
Exam 9: Expanding Customer Relations114 Questions
Exam 10: Adding Value: Self Leadership and Teamwork137 Questions
Exam 11: Sales Management and Sales 2.0186 Questions
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To plan effectively, salespeople should derive their long-term plans from their short-term plans.
(True/False)
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One of the six teamwork skills salespeople must learn to and sincerely apply in their process of building internal partnerships is the ability to "___________ expectations."
(Short Answer)
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One of the six teamwork skills salespeople must learn to and sincerely apply in their process of building internal partnerships is the ability "___________ to the little things."
(Short Answer)
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Once salespeople are fully trained, they rarely need to "team-up" with anyone from inside the company.
(True/False)
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What are the two commonly used methods for classifying accounts?
(Multiple Choice)
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______________ are secured networks within the organization using the Internet or commercial channels to provide direct linkages between company units and individuals.
(Short Answer)
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Successful teamwork usually results in synergy. Which of the following best describes what this means?
(Multiple Choice)
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Julie, a salesperson, has just set as a personal goal to achieve an annual income of $100,000 next year. She now needs to set her ____________ goals.
(Short Answer)
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The process of scheduling activities that can be used as a map for achieving objectives is called __________ planning.
(Short Answer)
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Which of the following is not a type of internal partnership?
(Multiple Choice)
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Written plans are generally more effective than plans not written down.
(True/False)
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Connie's accounts are evenly dispersed throughout her territory. She should probably utilize the circular route pattern when creating her territory routing plan.
(True/False)
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Before salespeople can establish effective territory routing plans, they must know the required call frequency for each account.
(True/False)
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