Exam 6: Setting Goals and Objectives

All objectives have a number of elements in common. A good objective is clear, specific, measurable, time-limited, realistic and represent a commitment made by the organization. Using these elements write an objective for a Human Services program offering services for a battered women's shelter, including the questions that are asked to create the objective and the desired outcome. Example: Clear - is the objective easily understood by those outside the organization and without "jargon"? Specific - Measurable - Time-limited - Realistic - Organization Commitment - Objective 1: By June 15, to reduce the incidence of domestic violence in Lee County, GA by 10%, Liberty House will develop a 24 hour telephone line for referral of elderly women who have experienced domestic violence, as measured by an increase in the number of referrals from hospital, police, faith communities and other community organizations. Complete the blank descriptions below: Question:

Each of the interventions designed to achieve the long-term outcome objective must also have expected outcomes.

Objectives should describe an observable change in __________.

Following the creation of an organization's mission statement the next step in program planning is to design the program structure.

Which answer is NOT part of the components of the program hypothesis?

Which of the following is NOT used to describe the different levels of process objectives?

Which of the following statements is an example of how an outcome objective might be written for a human services program?

Although the federal government requires outcome measurement, it is not necessary at the state and local levels of funding requests.

The United Way of America (1996) describes three levels of outcomes. Which of the following is NOT included in those levels?

Which of the following statements does NOT help describe an effectiveness-based program?

If an objective cannot be measured, the program cannot be evaluated. Which of the following statements is an example of the way an objective might be written to be measurable?

Time frames in writing objectives are expressed in ________ objectives.

Which of the following is NOT used to describe a good objective?

After gathering data and information about the problem and thinking analytically about cause-and-effect relationships, the next step is setting __________and _________.

Process ____________ work together to define the process of service of service provision to the client.

Effectiveness-based program planning offers the conceptual tools to set up services which can be expected to achieve the desired results EXCEPT which of the following:

"A mission statement includes, as a minimum, a target population, and a statement of the agency's vision for what ideally might be achieved in collaboration between the agency and the target population. A good, clear mission is usually limited to just a few sentences." (Kettner,2016) If you were the Director of a human service organization and are working with your Board of Directors to review your organization's Mission Statement to see if it needs updating. It is urgent that you do this because you have just heard about new grant funding for not-for-profits to start a program to help men and women leaving incarceration and returning to the community. These are not services that you offer now but are loosely related to your jobs training program for school dropouts. Since the mission statement must be approved by the Board of Directors before any changes: write a few sentences about your presentation to the Board, including your rationale and your recommendation; Write a Mission Statement for your current services and then another if the Board recommends changes in the Mission Statement. Remember a Mission Statement provides direction to the organization and is closely linked to the reasons the organization is in existence and is only a few sentences long.

The responsibility component of an objective would include all of the following EXCEPT: