Question 1

_____ specifies how an organization intends to manage itself so it can pursue the fulfillment of its purpose.

Accepted Answer

A)  Compensation 
B)  Staffing 
C)  An organizational culture 
D)  A turnaround strategy 
E)  A mission statement 
A)  Compensation 
B)  Staffing 
C)  An organizational culture 
D)  A turnaround strategy 
E)  A mission statement

Question 2

A new, mid-range chain of restaurants groups its personnel into different departments on the basis of individual expertise.This is an example of the _____ design.

Accepted Answer

A)  functional 
B)  M-form 
C)  H-form 
D)  reactor 
E)  focus 
A)  functional 
B)  M-form 
C)  H-form 
D)  reactor 
E)  focus

Question 3

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

Accepted Answer

A) True 
 B)False

Question 4

The sole component of human resource strategy formulation is development strategy.

Accepted Answer

A) True 
 B)False

Question 5

The role of the board of directors in an organizationis to _____.

Accepted Answer

A)  simply hire a competitor firm's employees away from it to gain advantage in the market 
B)  ensure culturaldiversity in the composition of the organization's top management team to form a unique corporate culture 
C)  use systematic selection techniques rather than hiring based on intuition 
D)  manage the set of expectations held by an individual with respect to what he or she will contribute to an organization 
E)  monitor the actions of the top management teamto ensure that stockholders' interests are protected 
A)  simply hire a competitor firm's employees away from it to gain advantage in the market 
B)  ensure culturaldiversity in the composition of the organization's top management team to form a unique corporate culture 
C)  use systematic selection techniques rather than hiring based on intuition 
D)  manage the set of expectations held by an individual with respect to what he or she will contribute to an organization 
E)  monitor the actions of the top management teamto ensure that stockholders' interests are protected

Question 6

Ross Brands Inc., a multinational corporation, began its operations with three businesses in the frozen food industry.Since its inception, the company has acquired other fast-food companies.Which type of organization design would be most appropriate for Ross Brands' strategy?

Accepted Answer

A)  H-form 
B)  U-form 
C)  M-form 
D)  Reactor 
E)  Focus 
A)  H-form 
B)  U-form 
C)  M-form 
D)  Reactor 
E)  Focus

Question 7

A _____ strategyoccurs when anorganization finds that itscurrent operations are noteffective, and major changesare usually needed torectify the problem.

Accepted Answer

A)  defender 
B)  focus 
C)  retrenchment 
D)  growth 
E)  differentiation 
A)  defender 
B)  focus 
C)  retrenchment 
D)  growth 
E)  differentiation

Question 8

Straps Inc., a manufacturer of high-end watches that convey status and luxury, follows a differentiation strategy.Therefore, an important goal of its human resource strategy will be more likely to:

Accepted Answer

A)  focus employee training on cost reduction efforts. 
B)  hire workers who can provide exemplary customer service. 
C)  keep the size of the workforce small to increase efficiency. 
D)  rightsize the company using layoffs and terminations. 
E)  provide minimal compensation and benefits. 
A)  focus employee training on cost reduction efforts. 
B)  hire workers who can provide exemplary customer service. 
C)  keep the size of the workforce small to increase efficiency. 
D)  rightsize the company using layoffs and terminations. 
E)  provide minimal compensation and benefits.

Question 9

The set of factors that prompt people to behave in certain waysis called _____.

Accepted Answer

A)  motivation 
B)  stress 
C)  interpersonal conflict 
D)  an analyzer 
E)  a reactor 
A)  motivation 
B)  stress 
C)  interpersonal conflict 
D)  an analyzer 
E)  a reactor

Question 10

Sandra is employed in a fast moving consumer goods(FMCG) company.She is responsible for theoverallstrategic operation of the company.In this case, Sandrais likely to be a part of the:

Accepted Answer

A)  focus group. 
B)  quality circle. 
C)  top management team. 
D)  middle management team. 
E)  lower management team. 
A)  focus group. 
B)  quality circle. 
C)  top management team. 
D)  middle management team. 
E)  lower management team.

Question 11

In the past, when human resource management was seen as an organizational expense, evaluations of the effectiveness of a human resource function concentrated solely on _____.

Accepted Answer

A)  worker satisfaction 
B)  turnover 
C)  person-job fit 
D)  absenteeism 
E)  cost 
A)  worker satisfaction 
B)  turnover 
C)  person-job fit 
D)  absenteeism 
E)  cost

Question 12

Scenario 4.1
T&P Corporation is a transnational company with four distinct businesses, including a national music and video store chain, a rap music production company, a talent agency that represents several famous rap stars, and a digital video disc (DVD) production facility that makes and records music videos on DVDs.T&Pis in the process of acquiring another company, its major music store rival ReBop Records.Because its rap stars are so famous, T&Pcharges crazed fans a higher price for its music compact discs and DVD videos.The fans don't mind, as they often have the opportunity to meet the rap stars in person at various T&P music stores throughout the year.T&Phas a policy of promotion from within as well as a no-layoff policy, and all managers are required to rotate through each business before they can be promoted.
-Refer to Scenario 4.1.Which corporate-level strategy does T&P appear to follow?

Accepted Answer

A)  Related diversification 
B)  Unrelated diversification 
C)  Retrenchment 
D)  Differentiation 
E)  Cost leadership 
A)  Related diversification 
B)  Unrelated diversification 
C)  Retrenchment 
D)  Differentiation 
E)  Cost leadership

Question 13

A(n) _____ strategy deals with determining what businessesa firm will operate.

Accepted Answer

A)  analyzer 
B)  corporate 
C)  functional 
D)  differentiation 
E)  cost leadership 
A)  analyzer 
B)  corporate 
C)  functional 
D)  differentiation 
E)  cost leadership

Question 14

What is a psychological contract?

Accepted Answer

A)  It refers to the extent to which people perceive they are being treated equitably by their organization. 
B)  It refers to the overall set of expectationsheld by an individual withrespect to what he or she willcontribute to an organization. 
C)  It refers to the set of psychological attributes or traits that distinguish one individual from another. 
D)  It refers to attitudes an individual holds toward the employing organization. 
E)  It refers to a strategy thatattempts to develop animage or reputation for a company'sproduct or service that setsthe company apart from itscompetitors. 
A)  It refers to the extent to which people perceive they are being treated equitably by their organization. 
B)  It refers to the overall set of expectationsheld by an individual withrespect to what he or she willcontribute to an organization. 
C)  It refers to the set of psychological attributes or traits that distinguish one individual from another. 
D)  It refers to attitudes an individual holds toward the employing organization. 
E)  It refers to a strategy thatattempts to develop animage or reputation for a company'sproduct or service that setsthe company apart from itscompetitors.

Question 15

Scenario 4.1
T&P Corporation is a transnational company with four distinct businesses, including a national music and video store chain, a rap music production company, a talent agency that represents several famous rap stars, and a digital video disc (DVD) production facility that makes and records music videos on DVDs.T&Pis in the process of acquiring another company, its major music store rival ReBop Records.Because its rap stars are so famous, T&Pcharges crazed fans a higher price for its music compact discs and DVD videos.The fans don't mind, as they often have the opportunity to meet the rap stars in person at various T&P music stores throughout the year.T&Phas a policy of promotion from within as well as a no-layoff policy, and all managers are required to rotate through each business before they can be promoted.
-Refer to Scenario 4.1.T&P's policies of no layoffs and promotion from within are likely to have the most positive effect on:

Accepted Answer

A)  the company's foreign investments. 
B)  shareholders' dividend. 
C)  excessive absenteeism, due to the threat of being fired. 
D)  employees' psychological contracts with the company. 
E)  sales and revenue targets. 
A)  the company's foreign investments. 
B)  shareholders' dividend. 
C)  excessive absenteeism, due to the threat of being fired. 
D)  employees' psychological contracts with the company. 
E)  sales and revenue targets.

Question 16

Adrienne believes that an individual's particular characteristic traitsmay relate to how well theycan perform acertain work.Which of the following does Adrienne considers as a rationale for differences in employee performances in this scenario?

Accepted Answer

A)  Related diversification 
B)  Organizational culture 
C)  Personality 
D)  Mission statement 
E)  Reactors 
A)  Related diversification 
B)  Organizational culture 
C)  Personality 
D)  Mission statement 
E)  Reactors

Question 17

Shaun, the regional head of a pharmaceutical company, prepares a presentation on how the firm will compete in the global market with its competitors.Shaun concludes that the firm will operate at its bestin an environment with relatively littleuncertainty and a high degree of stability.Which of the following strategies is being exemplified by the pharmaceutical company in this scenario?

Accepted Answer

A)  Diversification strategy 
B)  Turnaround strategy 
C)  Functional strategy 
D)  Business strategy 
E)  ​Growth strategy 
A)  Diversification strategy 
B)  Turnaround strategy 
C)  Functional strategy 
D)  Business strategy 
E)  ​Growth strategy

Question 18

Pierre, a human resource manager in a firm, would like to increase the effectiveness of his department.Which of the following is he most likely to do?

Accepted Answer

A)  Seldom have formal performance appraisals because workers are upset by criticism. 
B)  Carefully control the behavior of teams and avoid letting them make their own decisions. 
C)  Pay high-performing workers more than inconsistent performers in order to increase motivation. 
D)  Ask employees to defer from wasting time by going through a lot of training. 
E)  Use attitude surveys only when there is a noticeable drop in the performance of an employee. 
A)  Seldom have formal performance appraisals because workers are upset by criticism. 
B)  Carefully control the behavior of teams and avoid letting them make their own decisions. 
C)  Pay high-performing workers more than inconsistent performers in order to increase motivation. 
D)  Ask employees to defer from wasting time by going through a lot of training. 
E)  Use attitude surveys only when there is a noticeable drop in the performance of an employee.

Question 19

Which of the following is NOT a form of organizational design?

Accepted Answer

A)  O-form design 
B)  Functional design 
C)  U-form design 
D)  Conglomerate design 
E)  M-form design 
A)  O-form design 
B)  Functional design 
C)  U-form design 
D)  Conglomerate design 
E)  M-form design

Question 20

Scenario 4.1
T&P Corporation is a transnational company with four distinct businesses, including a national music and video store chain, a rap music production company, a talent agency that represents several famous rap stars, and a digital video disc (DVD) production facility that makes and records music videos on DVDs.T&Pis in the process of acquiring another company, its major music store rival ReBop Records.Because its rap stars are so famous, T&Pcharges crazed fans a higher price for its music compact discs and DVD videos.The fans don't mind, as they often have the opportunity to meet the rap stars in person at various T&P music stores throughout the year.T&Phas a policy of promotion from within as well as a no-layoff policy, and all managers are required to rotate through each business before they can be promoted.
-Refer to Scenario 4.1.Which grand strategy does T&Pappear to have chosen at this time?

Accepted Answer

A)  Cost leadership 
B)  Functional 
C)  Growth 
D)  Analyzer 
E)  Prospector 
A)  Cost leadership 
B)  Functional 
C)  Growth 
D)  Analyzer 
E)  Prospector

_____ specifies how an organization intends to manage itself so it can pursue the fulfillment of its purpose.

A new, mid-range chain of restaurants groups its personnel into different departments on the basis of individual expertise.This is an example of the _____ design.

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

The sole component of human resource strategy formulation is development strategy.

The role of the board of directors in an organizationis to _____.

Ross Brands Inc., a multinational corporation, began its operations with three businesses in the frozen food industry.Since its inception, the company has acquired other fast-food companies.Which type of organization design would be most appropriate for Ross Brands' strategy?

A _____ strategyoccurs when anorganization finds that itscurrent operations are noteffective, and major changesare usually needed torectify the problem.

Straps Inc., a manufacturer of high-end watches that convey status and luxury, follows a differentiation strategy.Therefore, an important goal of its human resource strategy will be more likely to:

The set of factors that prompt people to behave in certain waysis called _____.

Sandra is employed in a fast moving consumer goods(FMCG) company.She is responsible for theoverallstrategic operation of the company.In this case, Sandrais likely to be a part of the:

In the past, when human resource management was seen as an organizational expense, evaluations of the effectiveness of a human resource function concentrated solely on _____.

A(n) _____ strategy deals with determining what businessesa firm will operate.

What is a psychological contract?

Adrienne believes that an individual's particular characteristic traitsmay relate to how well theycan perform acertain work.Which of the following does Adrienne considers as a rationale for differences in employee performances in this scenario?

Pierre, a human resource manager in a firm, would like to increase the effectiveness of his department.Which of the following is he most likely to do?

Which of the following is NOT a form of organizational design?

The Nature of Human Resource Management

The Legal Environment

The Global Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Managing a New and Diverse Workforce

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters

Exam 4: The Competitive Environment

_____ specifies how an organization intends to manage itself so it can pursue the fulfillment of its purpose.

A new, mid-range chain of restaurants groups its personnel into different departments on the basis of individual expertise.This is an example of the _____ design.

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

The sole component of human resource strategy formulation is development strategy.

The role of the board of directors in an organizationis to _____.

Ross Brands Inc., a multinational corporation, began its operations with three businesses in the frozen food industry.Since its inception, the company has acquired other fast-food companies.Which type of organization design would be most appropriate for Ross Brands' strategy?

A _____ strategyoccurs when anorganization finds that itscurrent operations are noteffective, and major changesare usually needed torectify the problem.

Straps Inc., a manufacturer of high-end watches that convey status and luxury, follows a differentiation strategy.Therefore, an important goal of its human resource strategy will be more likely to:

The set of factors that prompt people to behave in certain waysis called _____.

Sandra is employed in a fast moving consumer goods(FMCG) company.She is responsible for theoverallstrategic operation of the company.In this case, Sandrais likely to be a part of the:

In the past, when human resource management was seen as an organizational expense, evaluations of the effectiveness of a human resource function concentrated solely on _____.

A(n) _____ strategy deals with determining what businessesa firm will operate.

What is a psychological contract?

Adrienne believes that an individual's particular characteristic traitsmay relate to how well theycan perform acertain work.Which of the following does Adrienne considers as a rationale for differences in employee performances in this scenario?

Pierre, a human resource manager in a firm, would like to increase the effectiveness of his department.Which of the following is he most likely to do?

Which of the following is NOT a form of organizational design?

The Nature of Human Resource Management

The Legal Environment

The Global Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruiting, Selecting, Training, and Developing Employees

Managing a New and Diverse Workforce

Compensation & Benefits

Performance Appraisal & Career Management

Managing Labor Relations

Safety, Health, Well-Being, & Security

Motivation at Work

Managing & Enhancing Performance: The Big Picture

Filters