Exam 6: Determining System Requirements

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Assume you are analyzing a golf course scheduling system.Identify two open-ended questions and two closed-ended questions you might ask.

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Open-ended questions can put the interviewee at ease because she can respond in her own words using her own structure.

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In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users.

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Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask.

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During JAD,the group interaction process is typically not well supported by computing.

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Collection of information is at the core of systems analysis.

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________,________,and ________ are the three phases of the Planning Game.

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Briefly identify and discuss four types of documents that would be helpful in determining future system requirements.

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Forms are most useful:

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Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.

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________ are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise questions to ask.

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Assuming anything is possible and eliminating the infeasible describes the reframing characteristic that a systems analyst should exhibit during the requirements determination phase.

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A written work procedure:

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The way a system actually works is referred to as a(n):

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Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes best defines:

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Throw-away prototyping preserves the prototype that has been developed.

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You should use the interview process to set expectations about the new or replacement system.

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Multiple choice,rating,and ranking are types of closed-ended questions.

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Contrary to popular belief,interviewing is not one of the primary ways analysts gather information about an information systems project.

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A JAD is an inexpensive,popular requirements determination technique.

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