Question 1

All of the following are major activities that occur during maintenance except:

Accepted Answer

A) transforming requests into changes 
B) designing changes 
C) implementing changes 
D) structuring requirements 
A) transforming requests into changes 
B) designing changes 
C) implementing changes 
D) structuring requirements D

Question 2

The last phase of the systems development life cycle is:

Accepted Answer

A) operation 
B) implementation 
C) maintenance 
D) analysis 
A) operation 
B) implementation 
C) maintenance 
D) analysis C

Question 3

The queue of maintenance tasks is dynamic.

Accepted Answer

A) True 
 B)False  True

Question 4

The number of customers for a given system influences maintenance costs.

Accepted Answer

A) True 
 B)False

Question 5

Transforming requests into changes is a major maintenance activity.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following configuration management tools addresses interrelated files?

Accepted Answer

A) source code control 
B) version control 
C) integrity control 
D) revision control 
A) source code control 
B) version control 
C) integrity control 
D) revision control

Question 7

________ and ________ are two special-purpose tools that are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

Accepted Answer

Reverse en

Question 8

Briefly outline the disadvantages of the different maintenance organizational structures.

Accepted Answer

The separate approach's disadvantage is

Question 9

The systems design SDLC phase is analogous to the maintenance process of designing changes.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a true statement?

Accepted Answer

A) Many systems professionals do not want to perform maintenance because they feel that it is more exciting to build something new rather than change an existing system. 
B) Organizations have historically provided greater rewards and job opportunities to those performing new development. 
C) It is now common to rotate individuals in and out of maintenance activities. 
D) All of the above. 
A) Many systems professionals do not want to perform maintenance because they feel that it is more exciting to build something new rather than change an existing system. 
B) Organizations have historically provided greater rewards and job opportunities to those performing new development. 
C) It is now common to rotate individuals in and out of maintenance activities. 
D) All of the above.

Question 11

The number of latent defects in a system influences most of the costs associated with maintaining a system.

Accepted Answer

A) True 
 B)False

Question 12

All things not being documented,so the maintenance group may not know critical information about the system is a disadvantage of:

Accepted Answer

A) the separate maintenance organizational structure 
B) the combined maintenance organizational structure 
C) the functional maintenance organizational structure 
D) all of the maintenance organizational structures 
A) the separate maintenance organizational structure 
B) the combined maintenance organizational structure 
C) the functional maintenance organizational structure 
D) all of the maintenance organizational structures

Question 13

Overcoming internal processing errors and providing better support for changing business needs are two reasons why systems are maintained.

Accepted Answer

A) True 
 B)False

Question 14

The person responsible for controlling the checking out and checking in of baseline modules for a system that is being developed or maintained is the:

Accepted Answer

A) code agent 
B) systems operator 
C) system librarian 
D) catalog agent 
A) code agent 
B) systems operator 
C) system librarian 
D) catalog agent

Question 15

________ are special software systems that manage system configuration and version control activities.

Accepted Answer

Configurat

Question 16

The systems implementation SDLC phase is analogous to the maintenance process of implementing changes.

Accepted Answer

A) True 
 B)False

Question 17

What is MTBF?

Accepted Answer

Mean time between failures is

Question 18

The maintenance phase's primary deliverables are finalized design specifications.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a true statement regarding the role of CASE in maintenance?

Accepted Answer

A) A primary objective of using CASE for systems development and maintenance is to change radically the way in which code and documentation are modified and updated. 
B) When using an integrated CASE environment,analysts maintain design documents and source code. 
C) Although CASE is very beneficial during the first part of the SDLC,it is not as advantageous during maintenance. 
D) All of the above. 
A) A primary objective of using CASE for systems development and maintenance is to change radically the way in which code and documentation are modified and updated. 
B) When using an integrated CASE environment,analysts maintain design documents and source code. 
C) Although CASE is very beneficial during the first part of the SDLC,it is not as advantageous during maintenance. 
D) All of the above.

Question 20

Changes made to a system to fix or enhance its functionality best defines:

Accepted Answer

A) maintenance 
B) support 
C) repair 
D) installation 
A) maintenance 
B) support 
C) repair 
D) installation

All of the following are major activities that occur during maintenance except:

The last phase of the systems development life cycle is:

The queue of maintenance tasks is dynamic.

The number of customers for a given system influences maintenance costs.

Transforming requests into changes is a major maintenance activity.

Which of the following configuration management tools addresses interrelated files?

and are two special-purpose tools that are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

Briefly outline the disadvantages of the different maintenance organizational structures.

The systems design SDLC phase is analogous to the maintenance process of designing changes.

Which of the following is a true statement?

The number of latent defects in a system influences most of the costs associated with maintaining a system.

All things not being documented,so the maintenance group may not know critical information about the system is a disadvantage of:

Overcoming internal processing errors and providing better support for changing business needs are two reasons why systems are maintained.

The person responsible for controlling the checking out and checking in of baseline modules for a system that is being developed or maintained is the:

________ are special software systems that manage system configuration and version control activities.

The systems implementation SDLC phase is analogous to the maintenance process of implementing changes.

What is MTBF?

The maintenance phase's primary deliverables are finalized design specifications.

Which of the following is a true statement regarding the role of CASE in maintenance?

Changes made to a system to fix or enhance its functionality best defines:

The Systems Development Environment

The Origins of Software

Managing the Information Systems Project

Identifying and Selecting Systems Development Projects

Initiating and Planning Systems Development Projects

Determining System Requirements

Structuring System Process Requirements

Structuring System Data Requirements

Designing Databases

Designing Forms and Reports

Designing Interfaces and Dialogues

Designing Distributed and Internet Systems

System Implementation

Object-Oriented Analysis and Design: Use Cases

Object-Oriented Analysis and Design: Activity Diagrams

Object-Oriented Analysis and Design: Sequence Diagrams

Business Process Modeling

Objected-Oriented Analysis and Design: Object Modeling-Class Diagrams

Filters

Exam 14: Maintaining Information Systems

All of the following are major activities that occur during maintenance except:

The last phase of the systems development life cycle is:

The queue of maintenance tasks is dynamic.

The number of customers for a given system influences maintenance costs.

Transforming requests into changes is a major maintenance activity.

Which of the following configuration management tools addresses interrelated files?

________ and ________ are two special-purpose tools that are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.

Briefly outline the disadvantages of the different maintenance organizational structures.

The systems design SDLC phase is analogous to the maintenance process of designing changes.

Which of the following is a true statement?

The number of latent defects in a system influences most of the costs associated with maintaining a system.

All things not being documented,so the maintenance group may not know critical information about the system is a disadvantage of:

Overcoming internal processing errors and providing better support for changing business needs are two reasons why systems are maintained.

The person responsible for controlling the checking out and checking in of baseline modules for a system that is being developed or maintained is the:

________ are special software systems that manage system configuration and version control activities.

The systems implementation SDLC phase is analogous to the maintenance process of implementing changes.

What is MTBF?

The maintenance phase's primary deliverables are finalized design specifications.

Which of the following is a true statement regarding the role of CASE in maintenance?

Changes made to a system to fix or enhance its functionality best defines:

The Systems Development Environment

The Origins of Software

Managing the Information Systems Project

Identifying and Selecting Systems Development Projects

Initiating and Planning Systems Development Projects

Determining System Requirements

Structuring System Process Requirements

Structuring System Data Requirements

Designing Databases

Designing Forms and Reports

Designing Interfaces and Dialogues

Designing Distributed and Internet Systems

System Implementation

Object-Oriented Analysis and Design: Use Cases

Object-Oriented Analysis and Design: Activity Diagrams

Object-Oriented Analysis and Design: Sequence Diagrams

Business Process Modeling

Objected-Oriented Analysis and Design: Object Modeling-Class Diagrams

Filters

and are two special-purpose tools that are primarily used to maintain older systems that have incomplete documentation or that were developed prior to CASE use.