Exam 13: System Implementation

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________ refers to providing ongoing educational and problem-solving assistance to information system users.

(Short Answer)
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The extent to which a system is used and the user's satisfaction with the system are two ways to determine if implementation has been successful.

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The systems administration plan answers such questions as when and where the new system will be installed,what people and resources are required,which data will be converted and cleansed,and how long the installation process will take.

(True/False)
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This type of user documentation allows users to test for proper system installation and then signify their acceptance of the new system with their signatures:

(Multiple Choice)
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The coexistence of the old and new systems is characteristic of the parallel installation approach.

(True/False)
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During recovery testing,the analysts try to break the system.

(True/False)
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After maintenance,which of the following is the most expensive and most time consuming phase of the entire life cycle?

(Multiple Choice)
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________ refers to changing over from the old information system to a new one by turning off the old system when the new one is turned on.

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________ is the organizational process of changing over from the current information system to a new one.

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The key advantage of a direct installation is that it limits potential damage and potential cost by limiting the effects to a single site.

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According to Bell and Evans,the resource requirement specification is finalized during systems development phase.

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During stress testing,the analysts try to determine how the system performs on the range of possible environments on which it may be used.

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________ is a technique used in testing modules,especially where modules are written and tested in a top-down fashion,where a few lines of code are used to substitute for subordinate modules.

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Potential topics that will determine if training will be useful include the following except for:

(Multiple Choice)
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Information systems personnel and end users are the two audiences for the final systems documentation.

(True/False)
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This plan lays out a strategy for moving from the old system to the new,from the beginning to end of the process:

(Multiple Choice)
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During which of the following generic life-cycle phases would a management plan be produced?

(Multiple Choice)
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Installation is an organizational change process.

(True/False)
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After maintenance,the implementation phase of the systems development life cycle is the most expensive and time-consuming phase of the entire life cycle.

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Briefly identify the tasks associated with closing down the project.

(Essay)
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