Exam 9: Managing Channels and Distribution
Exam 1: Interpersonal Process15 Questions
Exam 2: Understanding Customer Behaviour21 Questions
Exam 3: Marketing Research and Customer Insight18 Questions
Exam 4: Marketing Environment and Strategy14 Questions
Exam 5: Market Segmentation and Positioning16 Questions
Exam 6: Proposition and Branding Decisions17 Questions
Exam 7: Pricing and Value Creation15 Questions
Exam 8: Marketing Communications and Principles23 Questions
Exam 9: Managing Channels and Distribution20 Questions
Exam 10: Digital and Social Media Marketing13 Questions
Exam 11: Services Marketing and Customer Experience Management19 Questions
Exam 12: Marketing, Society, Sustainability, and Ethics12 Questions
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This is concerned with the value creation chain of all of the activities associated with physical distribution.
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(Multiple Choice)
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A
This is when goods are available immediately from the intermediary's stocks, thus ownership passes to the purchaser.
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(Multiple Choice)
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C
This is when goods are available immediately from the intermediaries stocks, thus ownership passes to the purchaser.
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(Multiple Choice)
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Correct Answer:
B
This type of retailing is a large-scale retailing institution that has a very broad and deep product assortment (both hard and soft goods), with the provision of a wide array of customer service facilities for store customers.
(Multiple Choice)
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The business processes associated with the movement of parts, raw materials, work-in-progress and finished goods are referred to as:
(Multiple Choice)
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Which of the following is not one of the activities of Supply Chain Management (SCM)?
(Multiple Choice)
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The decision about the number of intermediaries is often driven by place considerations.
(True/False)
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This is the provision of information about the product offering before and after sales, and can further provide information about those purchasing it.
(Multiple Choice)
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A hybrid channel structure is where the product goes only directly from the producer to the final customer.
(True/False)
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This type of retail outlet is designed to kill off the competition and is characterized by narrow but very deep product assortment, low prices and few to moderate customer services.
(Multiple Choice)
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This is where you would use some, but not all, available outlets for the good or service.
(Multiple Choice)
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Collectively organizations that combine to enable offerings to reach end users quickly and efficiently, constitute a marketing channel, sometimes referred to as:
(Multiple Choice)
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Retailers stock goods before the next level of distribution and take both legal title and physical possession of the goods. Examples include Costco Wholesalers in the USA, and Makro in Europe.
(True/False)
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This can occur vertically between sequential members in a distribution network such as producers, distributor, and retailers.
(Multiple Choice)
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This means placing your product or service in as many outlets or locations as possible, in order to maximise the opportunity for customers to find the good or service.
(Multiple Choice)
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This is an independent business concern that operates as a link between producers and ultimate consumers or end industrial users.
(Multiple Choice)
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Sometimes referred to as channel coverage, intensity refers to the number and dispersion of outlets an end-user customer can use to buy a particular offering.
(True/False)
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This occurs where a company offers a complete brand concept, supplies and logistics, and a partner invests an initial lump sum and thereafter pays regular fees to continue the relationship.
(Multiple Choice)
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This is where intermediaries are given exclusive rights to market the good or service within a defined 'territory', and thus you use a very limited number of intermediaries.
(Multiple Choice)
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Information utility is the provision of information about the product offering before and after sales, and can further provide information about those purchasing it.
(True/False)
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