Exam 4: The Organisation: Value-Creating Activities

It is very important to consider the impact of one activity in the value chain on another activity. Therefore, a key aspect of the value chain is the management of _______________.

When compiling a SWOT analysis, opportunities and threats can be drawn from the macro-environment and the competitive environment.

The SWOT analysis involves an assessment of how existing strengths can be used to serve the market and also a consideration of how resources would need to change to cope with a changing environment.

According to Porter, effective management of linkages can lead to competitive advantage in two ways. These are _________________ and coordination.

Which of the following sets of factors form part of the balanced scorecard framework for measuring performance? Please select all that apply.

BMW has outsourced its logistics to a third-party logistics provider. This is likely to have the effect of: Please select all that apply.

In the production of a newspaper, the after sales service could be:

The government wants to close down the Child Support Agency. If it did a stakeholder mapping exercise in relation to this proposal, where are journalists likely to be mapped on Mendelow's power/interest matrix?

Hamel and Prahalad are associated with which school of thought.

Shareholders of a business can be which of the following? Please select all that apply.