Question 1

If you were describing a collectivist culture you would use words such as

Accepted Answer

A)  independence and competitiveness. 
B)  privacy and individuality. 
C)  community and loyalty. 
D)  All of the above 
A)  independence and competitiveness. 
B)  privacy and individuality. 
C)  community and loyalty. 
D)  All of the above

Question 2

The Platinum Rule says, "Treat others as you would like to be treated."

Accepted Answer

A) True 
 B)False

Question 3

Communication can solve all problems in groups if group members would simply try hard enough to be competent communicators.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a difference between small groups and large organizations? There is

Accepted Answer

A)  greater formality in organizations. 
B)  greater chance of information distortion in organizations. 
C)  greater flow of negative information to the top of the organizational hierarchy. 
D)  Both a and b 
A)  greater formality in organizations. 
B)  greater chance of information distortion in organizations. 
C)  greater flow of negative information to the top of the organizational hierarchy. 
D)  Both a and b

Question 5

A dyad is another name for a group.

Accepted Answer

A) True 
 B)False

Question 6

The two dimensions of every message are its content and the relationship element.

Accepted Answer

A) True 
 B)False

Question 7

Ethical standards for determining competent communication include

Accepted Answer

A)  providing choice where possible. 
B)  sound judgment. 
C)  decision-making competence. 
D)  evaluating the sender of the message. 
A)  providing choice where possible. 
B)  sound judgment. 
C)  decision-making competence. 
D)  evaluating the sender of the message.

Question 8

The We-not-Me orientation of the communication competence model means that

Accepted Answer

A)  your family rarely makes sacrifices for any individual family member. 
B)  your individual goals should not be met within a group context. 
C)  your independence is more important than the well-being of your relationship with your group members. 
D)  when your personal goal to spend time alone hiking in Death Valley clashes with your family's goal to spend time together at the beach tossing a frisbee and watching the family dog chase seagulls, the family goal will usually receive priority. 
A)  your family rarely makes sacrifices for any individual family member. 
B)  your individual goals should not be met within a group context. 
C)  your independence is more important than the well-being of your relationship with your group members. 
D)  when your personal goal to spend time alone hiking in Death Valley clashes with your family's goal to spend time together at the beach tossing a frisbee and watching the family dog chase seagulls, the family goal will usually receive priority.

Question 9

Research shows that one of the biggest challenges facing virtual groups with members from various countries is mastering English, the dominant language of the Internet.

Accepted Answer

A) True 
 B)False

Question 10

Appropriateness means complying with rules and their accompanying expectations.

Accepted Answer

A) True 
 B)False

Question 11

Commitment is one of the general ways to improve your communication competence in groups. This commitment means

Accepted Answer

A)  knowing a lot about group communication. 
B)  exhibiting skillful communication in a variety of contexts. 
C)  exhibiting sensitivity to other group members. 
D)  demonstrating a passion for excellence, a strong desire to improve your communication with other group members. 
A)  knowing a lot about group communication. 
B)  exhibiting skillful communication in a variety of contexts. 
C)  exhibiting sensitivity to other group members. 
D)  demonstrating a passion for excellence, a strong desire to improve your communication with other group members.

Question 12

The individualism-collectivism continuum is an important dimension for comparing cultures. According to research, which of the following can be said regarding this continuum?

Accepted Answer

A)  Most people in the world live in strongly individualist cultures. 
B)  Individualist cultures tend to emphasize the autonomy of the individual and collectivist cultures tend to emphasize commitment to groups. 
C)  Americans should strive to be far more collectivist than individualist. 
D)  In most cultures, either individualism or collectivism tends to predominate. 
A)  Most people in the world live in strongly individualist cultures. 
B)  Individualist cultures tend to emphasize the autonomy of the individual and collectivist cultures tend to emphasize commitment to groups. 
C)  Americans should strive to be far more collectivist than individualist. 
D)  In most cultures, either individualism or collectivism tends to predominate.

Question 13

Joseph says to Carolyn, "You shouldn't have missed our last group meeting." Carolyn replies, "Well, look who appointed himself group emperor. I missed the meeting because I was sick in bed, so back off." The content of this interchange is the issue of missing a meeting and the relationship element is the conflict and tension that is apparent from the way Carolyn responds.

Accepted Answer

A) True 
 B)False

Question 14

All cultures are ethnocentric to some degree.

Accepted Answer

A) True 
 B)False

Question 15

"Communication is transactional" means that

Accepted Answer

A)  senders transmit information to receivers, but not vice versa. 
B)  senders and receivers enter into a relationship any time they communicate. 
C)  communication involves both content and relationship dimensions of messages. 
D)  each party to the communication acts as either a sender or a receiver but not both. 
A)  senders transmit information to receivers, but not vice versa. 
B)  senders and receivers enter into a relationship any time they communicate. 
C)  communication involves both content and relationship dimensions of messages. 
D)  each party to the communication acts as either a sender or a receiver but not both.

Question 16

Which of the following are communication myths?

Accepted Answer

A)  All problems in groups can be solved by members acting competently. 
B)  No amount of skills training will be meaningful without understanding the complexities of the communication process. 
C)  Effective communication is just common sense. 
D)  Both a and c 
A)  All problems in groups can be solved by members acting competently. 
B)  No amount of skills training will be meaningful without understanding the complexities of the communication process. 
C)  Effective communication is just common sense. 
D)  Both a and c

Question 17

Language is a structured system of symbols for sharing meaning.

Accepted Answer

A) True 
 B)False

Question 18

"Communication is transactional." This means that

Accepted Answer

A)  each person communicating is either a sender or a receiver. 
B)  each person communicating is both a sender and receiver simultaneously. 
C)  senders of messages influence receivers, but receivers do not influence senders. 
D)  None of the above 
A)  each person communicating is either a sender or a receiver. 
B)  each person communicating is both a sender and receiver simultaneously. 
C)  senders of messages influence receivers, but receivers do not influence senders. 
D)  None of the above

Question 19

One of the difficulties with communicating in virtual groups is the absence of nonverbal cues that typically accompany verbal messages.

Accepted Answer

A) True 
 B)False

Question 20

Reasons for the prevalence of grouphate include

Accepted Answer

A)  incompatibility of group members. 
B)  feeling "stuck with all the work" while other members do little or nothing. 
C)  the time-consuming nature of group work. 
D)  All of the above 
A)  incompatibility of group members. 
B)  feeling "stuck with all the work" while other members do little or nothing. 
C)  the time-consuming nature of group work. 
D)  All of the above

If you were describing a collectivist culture you would use words such as

The Platinum Rule says, "Treat others as you would like to be treated."

Communication can solve all problems in groups if group members would simply try hard enough to be competent communicators.

Which of the following is a difference between small groups and large organizations? There is

A dyad is another name for a group.

The two dimensions of every message are its content and the relationship element.

Ethical standards for determining competent communication include

The We-not-Me orientation of the communication competence model means that

Research shows that one of the biggest challenges facing virtual groups with members from various countries is mastering English, the dominant language of the Internet.

Appropriateness means complying with rules and their accompanying expectations.

Commitment is one of the general ways to improve your communication competence in groups. This commitment means

The individualism-collectivism continuum is an important dimension for comparing cultures. According to research, which of the following can be said regarding this continuum?

All cultures are ethnocentric to some degree.

"Communication is transactional" means that

Which of the following are communication myths?

Language is a structured system of symbols for sharing meaning.

"Communication is transactional." This means that

One of the difficulties with communicating in virtual groups is the absence of nonverbal cues that typically accompany verbal messages.

Reasons for the prevalence of grouphate include

Groups As Systems

Meetings: Standard and Virtual

Group Development

Developing the Group Climate

Roles in Groups

Group Leadership

Developing Effective Teams

Defective Group Decision Making and Problem Solving

Effective Decision Making and Problem Solving

Power in Groups: A Central Dynamic

Conflict Management and Negotiation

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Exam 1: Communication Competence in Groups

If you were describing a collectivist culture you would use words such as

The Platinum Rule says, "Treat others as you would like to be treated."

Communication can solve all problems in groups if group members would simply try hard enough to be competent communicators.

Which of the following is a difference between small groups and large organizations? There is

A dyad is another name for a group.

The two dimensions of every message are its content and the relationship element.

Ethical standards for determining competent communication include

The We-not-Me orientation of the communication competence model means that

Research shows that one of the biggest challenges facing virtual groups with members from various countries is mastering English, the dominant language of the Internet.

Appropriateness means complying with rules and their accompanying expectations.

Commitment is one of the general ways to improve your communication competence in groups. This commitment means

The individualism-collectivism continuum is an important dimension for comparing cultures. According to research, which of the following can be said regarding this continuum?

All cultures are ethnocentric to some degree.

"Communication is transactional" means that

Which of the following are communication myths?

Language is a structured system of symbols for sharing meaning.

"Communication is transactional." This means that

One of the difficulties with communicating in virtual groups is the absence of nonverbal cues that typically accompany verbal messages.

Reasons for the prevalence of grouphate include

Groups As Systems

Meetings: Standard and Virtual

Group Development

Developing the Group Climate

Roles in Groups

Group Leadership

Developing Effective Teams

Defective Group Decision Making and Problem Solving

Effective Decision Making and Problem Solving

Power in Groups: A Central Dynamic

Conflict Management and Negotiation

Filters