Exam 8: Communicating in Problem-Solving Groups
Exam 1: Getting Started in Communication41 Questions
Exam 2: Using Perception to Understand Self and Others40 Questions
Exam 3: Listening41 Questions
Exam 4: Verbal Communication40 Questions
Exam 5: Nonverbal Communication39 Questions
Exam 6: Building Interpersonal Relationships40 Questions
Exam 7: Developing and Managing Interpersonal Relationships and Conflicts39 Questions
Exam 8: Communicating in Problem-Solving Groups39 Questions
Exam 9: Becoming Effective Group Members and Leaders38 Questions
Exam 10: Public Speaking: Getting Started38 Questions
Exam 11: Selecting a Topic and Gathering Supporting Materials39 Questions
Exam 12: Informative Speaking40 Questions
Exam 13: Adding Visuals and Practicing Your Presentation40 Questions
Exam 14: Persuasive Speaking40 Questions
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Under what conditions do individual decisions work best? Under what conditions do group decisions work best?
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Correct Answer:
Individual decision-making is best when fast decisions are needed, when decisions are simple or will affect few people, or when working with others is difficult. Group decisions work best when quality is essential, when many people need to accept the decision, when accuracy is essential, when tasks are complex or labor-intensive, and when strong yet differing opinions exist.
Which decision-making method results in no member of a group getting a complete win?
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(Multiple Choice)
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Correct Answer:
B
Which is the phase of group work in which members move to considering a limited number of ideas?
(Multiple Choice)
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Which of the following is most likely to be true of a group composed only of a dyad?
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Determining the course of action that should be taken in response to a problem is a question of_________.
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Listing the issues needing discussion is part of which step in the group process?
(Multiple Choice)
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Members of Keisha's book club are expected to read the chosen book before they attend a meeting. According to the group's bylaws, after neglecting to read the book two times, members will be asked to leave the club. This standard of expected behavior is a(n)
(Multiple Choice)
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A group of college professors is assembled to determine the winner of the school's annual "Outstanding Graduate Award." In choosing the winning student, the group is addressing a problem of
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Your teacher assigns a team project and randomly assigns class members to teams. Your group spends much time in social loafing, which indicates that it
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A method of brainstorming that ensures equal participation, even from shy members, is called
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Which of these characteristics makes a collection of people a "group?"
(Multiple Choice)
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A group of managers is reviewing resumes from job applicants for a sales position. The group throws away the resumes of applicants who don't have sales experience. The group is
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At your workplace, the management creates a team of employees from different departments to develop a new policy that will affect all employees. A team rather than individual decision is best here because
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Explicitly spelled out standards of conduct are group ___________.
(Short Answer)
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When group members try to understand the task at hand, they are in the __________ phase.
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Define groupthink. Irving Janis's theory lists 8 signs or symptoms that groupthink is occurring. Explain 5 of these.
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