Question 1

The symbols inserted into a text document to separate pieces of information in list format, such as information in an outline, are called:

Accepted Answer

A) Hyperlinks 
B) Manual breaks 
C) Bullets 
D) Margins 
A) Hyperlinks 
B) Manual breaks 
C) Bullets 
D) Margins C

Question 2

If a user wants to replicate or move text from one location (like a document or webpage) to another location on the same computer, the most efficient method for achieving this is to:

Accepted Answer

A) Export as .pdf 
B) Highlight, copy and paste 
C) Selection mode, block, drag and drop 
D) Transcribe the text by typing it in a word processing document then merging it into the new location 
A) Export as .pdf 
B) Highlight, copy and paste 
C) Selection mode, block, drag and drop 
D) Transcribe the text by typing it in a word processing document then merging it into the new location B

Question 3

What file setting in a desktop publishing program should a user select if they want to share a file with another person but don't want to receiver to change the document?

Accepted Answer

A) Default formatting 
B) Paste special 
C) Read-only 
D) Export 
A) Default formatting 
B) Paste special 
C) Read-only 
D) Export C

Question 4

Which of the following is an Internet-based telephone service that allows PC and Mac users to place telephone calls between any two geographic locations worldwide for free?

Accepted Answer

A) Face Time 
B) Windows Messenger 
C) Skype 
D) AOL Instant Messenger 
A) Face Time 
B) Windows Messenger 
C) Skype 
D) AOL Instant Messenger

Question 5

What does the most common USB port (like the one into which a user would connect a digital media player or flash drive) look like?

Accepted Answer

A) Flat, horizontal rectangle about 3/4-inch long 
B) A circle 
C) A triangle 
D) A long rounded rectangle with a bar of many small holes in its center 
A) Flat, horizontal rectangle about 3/4-inch long 
B) A circle 
C) A triangle 
D) A long rounded rectangle with a bar of many small holes in its center

Question 6

Which type of file is specifically intended to store other files?

Accepted Answer

A) Trojan horse 
B) Network 
C) Labyrinth 
D) Directory 
A) Trojan horse 
B) Network 
C) Labyrinth 
D) Directory

Question 7

Which of the following websites is not run by the U.S. government?

Accepted Answer

A) dotgov.gov 
B) whitehouse.gov 
C) whitehouse.com 
D) All of the websites belong to the U.S. government. 
A) dotgov.gov 
B) whitehouse.gov 
C) whitehouse.com 
D) All of the websites belong to the U.S. government.

Question 8

A surge protector is a device that protects:

Accepted Answer

A) A pocket from pen ink 
B) Electronics from voltage anomalies 
C) An Internet access point from service disruptions 
D) Telephone landlines from service disruption 
A) A pocket from pen ink 
B) Electronics from voltage anomalies 
C) An Internet access point from service disruptions 
D) Telephone landlines from service disruption

Question 9

Firefox, Safari and Windows Explorer are examples of:

Accepted Answer

A) Network servers 
B) Internet search engines 
C) Web browsing applications 
D) Anti-virus software packages 
A) Network servers 
B) Internet search engines 
C) Web browsing applications 
D) Anti-virus software packages

Question 10

QuickTime, Winamp and Rhythmbox are examples of:

Accepted Answer

A) DVD-writing programs 
B) Music-writing software 
C) Peer-to-peer file-sharing programs 
D) Computer desktop multimedia players 
A) DVD-writing programs 
B) Music-writing software 
C) Peer-to-peer file-sharing programs 
D) Computer desktop multimedia players

Question 11

In terms of digital data stored on a computer, what is an extension?

Accepted Answer

A) A set of numbers that occur at the beginning of a file name which specify when the file was created 
B) The three-to-six character ending to a file name which specifies what type of file it is 
C) Any software upgrade that extends the lifetime of a program on the computer 
D) Extra storage space for files 
A) A set of numbers that occur at the beginning of a file name which specify when the file was created 
B) The three-to-six character ending to a file name which specifies what type of file it is 
C) Any software upgrade that extends the lifetime of a program on the computer 
D) Extra storage space for files

Question 12

What is the difference between a virus and a worm?

Accepted Answer

A) A worm is a computer program designed to harm a computer once the user has opened it; a virus is a single file that works through a computer or network. 
B) A virus can potentially cause a lot of damage to a computer system; a worm only monitors a user's online activity without their knowledge but does not damage any files. 
C) A virus is a computer program designed to harm a computer once the user has opened it; a worm is a single file that works through a computer or network. 
D) Damage caused by a virus can be repaired; damage caused by a worm is always irreparable. 
A) A worm is a computer program designed to harm a computer once the user has opened it; a virus is a single file that works through a computer or network. 
B) A virus can potentially cause a lot of damage to a computer system; a worm only monitors a user's online activity without their knowledge but does not damage any files. 
C) A virus is a computer program designed to harm a computer once the user has opened it; a worm is a single file that works through a computer or network. 
D) Damage caused by a virus can be repaired; damage caused by a worm is always irreparable.

Question 13

When a computer is in the process of powering on and initializing the operating system it is:

Accepted Answer

A) Actualizing 
B) Booting 
C) Prompting 
D) Originating 
A) Actualizing 
B) Booting 
C) Prompting 
D) Originating

Question 14

Where on a computer can a user gain access to basic system functions such as "Add/Remove Programs"?

Accepted Answer

A) Login 
B) Favorites 
C) Control Panel 
D) Start Menu 
A) Login 
B) Favorites 
C) Control Panel 
D) Start Menu

Question 15

What purpose does a firewall serve?

Accepted Answer

A) It blocks users in a network from accessing websites or other content that a network administrator has categorized as "off limits." 
B) It protects users in a network from viruses or worms that might attempt to infiltrate their systems from outside the network. 
C) It protects users in a network from viruses or worms that might attempt to infiltrate their systems from inside the network. 
D) It keeps network users from causing damage to any of the network components due to excessive, prolonged or intense use. 
A) It blocks users in a network from accessing websites or other content that a network administrator has categorized as "off limits." 
B) It protects users in a network from viruses or worms that might attempt to infiltrate their systems from outside the network. 
C) It protects users in a network from viruses or worms that might attempt to infiltrate their systems from inside the network. 
D) It keeps network users from causing damage to any of the network components due to excessive, prolonged or intense use.

Question 16

What qualities make .pdf files unique from other files?

Accepted Answer

A) .pdf files are the only type of documents that can be successfully transferred with audio embedded in the body of the document. 
B) All U.S. government information and paperwork is released in .pdf attachments. 
C) .pdf files save all of the settings and aesthetic values of a document and make them readable by users who may not have the same programs or formatting elements the author used in the file. 
D) .pdf files are the only type of documents that can be successfully transferred with videos embedded in the body of the document. 
A) .pdf files are the only type of documents that can be successfully transferred with audio embedded in the body of the document. 
B) All U.S. government information and paperwork is released in .pdf attachments. 
C) .pdf files save all of the settings and aesthetic values of a document and make them readable by users who may not have the same programs or formatting elements the author used in the file. 
D) .pdf files are the only type of documents that can be successfully transferred with videos embedded in the body of the document.

Question 17

Which is the bigger unit of space in a computer drive's memory, a gigabyte or megabyte?

Accepted Answer

A) Gigabytes and megabytes are actually equal in size, but they store different types of files. Megabytes are the units in which text is stored; gigabytes are the units in which images are stored. Images are more complex files and therefore bigger, but gigabytes themselves are no larger than megabytes. 
B) A gigabyte is larger because it contains the space of one billion bytes whereas a megabyte contains the space of one million bytes. 
C) A megabyte is larger because it contains the space of one billion bytes whereas a gigabyte contains the space of one million bytes. 
D) Gigabytes and megabytes do not measure the same type of file capacity and are therefore incomparable. 
A) Gigabytes and megabytes are actually equal in size, but they store different types of files. Megabytes are the units in which text is stored; gigabytes are the units in which images are stored. Images are more complex files and therefore bigger, but gigabytes themselves are no larger than megabytes. 
B) A gigabyte is larger because it contains the space of one billion bytes whereas a megabyte contains the space of one million bytes. 
C) A megabyte is larger because it contains the space of one billion bytes whereas a gigabyte contains the space of one million bytes. 
D) Gigabytes and megabytes do not measure the same type of file capacity and are therefore incomparable.

Question 18

A file that is included in an e-mail message but is not part of the body of the email is called:

Accepted Answer

A) An e-file 
B) A macro 
C) A transport 
D) An attachment 
A) An e-file 
B) A macro 
C) A transport 
D) An attachment

Question 19

What purpose does a firewire serve?

Accepted Answer

A) It blocks users on a network from accessing Internet content that the network administrator deems inappropriate. 
B) It is a cord that connects two or more computers and allows for peer-to-peer communication between devices. 
C) It connects a USB device to the computer. 
D) It is the most critical wire in a computer and channels all of the incoming energy to the necessary internal structures. 
A) It blocks users on a network from accessing Internet content that the network administrator deems inappropriate. 
B) It is a cord that connects two or more computers and allows for peer-to-peer communication between devices. 
C) It connects a USB device to the computer. 
D) It is the most critical wire in a computer and channels all of the incoming energy to the necessary internal structures.

Question 20

Which of the following email entries might cause a recipient's email account to interpret the message as spam and filter it out of their Inbox before the recipient knows it's there?

Accepted Answer

A) Discussing products that are often advertised through email campaigns 
B) Using vulgar language in the body of the message 
C) Leaving a signature or closing off the end of the message 
D) A subject line in all-caps with a lot of exclamation marks 
A) Discussing products that are often advertised through email campaigns 
B) Using vulgar language in the body of the message 
C) Leaving a signature or closing off the end of the message 
D) A subject line in all-caps with a lot of exclamation marks

Exam 20: Computers

The symbols inserted into a text document to separate pieces of information in list format, such as information in an outline, are called:

If a user wants to replicate or move text from one location (like a document or webpage) to another location on the same computer, the most efficient method for achieving this is to:

What file setting in a desktop publishing program should a user select if they want to share a file with another person but don't want to receiver to change the document?

Which of the following is an Internet-based telephone service that allows PC and Mac users to place telephone calls between any two geographic locations worldwide for free?

What does the most common USB port (like the one into which a user would connect a digital media player or flash drive) look like?

Which type of file is specifically intended to store other files?

Which of the following websites is not run by the U.S. government?

A surge protector is a device that protects:

Firefox, Safari and Windows Explorer are examples of:

QuickTime, Winamp and Rhythmbox are examples of:

In terms of digital data stored on a computer, what is an extension?

What is the difference between a virus and a worm?

When a computer is in the process of powering on and initializing the operating system it is:

Where on a computer can a user gain access to basic system functions such as "Add/Remove Programs"?

What purpose does a firewall serve?

What qualities make .pdf files unique from other files?

Which is the bigger unit of space in a computer drive's memory, a gigabyte or megabyte?

A file that is included in an e-mail message but is not part of the body of the email is called:

What purpose does a firewire serve?

Which of the following email entries might cause a recipient's email account to interpret the message as spam and filter it out of their Inbox before the recipient knows it's there?

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