Question 1

The Landrum-Griffith Act of 1959:

Accepted Answer

A) Required laborers in certain job fields to join their respective unions and provided for more federal oversight of union activities 
B) Allowed for unions to begin forming and bargaining collectively with employers on behalf of their members 
C) Promoted democracy in unions, eliminated racketeering, and provided for more federal oversight of union activities 
D) Prohibited unionization of all public sector professions 
A) Required laborers in certain job fields to join their respective unions and provided for more federal oversight of union activities 
B) Allowed for unions to begin forming and bargaining collectively with employers on behalf of their members 
C) Promoted democracy in unions, eliminated racketeering, and provided for more federal oversight of union activities 
D) Prohibited unionization of all public sector professions C

Question 2

The National Labor Relations Act of 1935 (the Wagner Act) requires what?

Accepted Answer

A) That companies provide benefits packages for workers including medical care 
B) That workers be hired or fired based on qualifications and performance rather than discriminatory factors such as gender or race 
C) That children under the age of 18 not be allowed to work in dangerous conditions or without parental permission 
D) That employees have the freedom to form unions and that those unions can negotiate with employers for the benefit of union members 
A) That companies provide benefits packages for workers including medical care 
B) That workers be hired or fired based on qualifications and performance rather than discriminatory factors such as gender or race 
C) That children under the age of 18 not be allowed to work in dangerous conditions or without parental permission 
D) That employees have the freedom to form unions and that those unions can negotiate with employers for the benefit of union members D

Question 3

Which of the following was not created through the Civil Service Reform Act of 1978?

Accepted Answer

A) United States Civil Service Commission 
B) United State Merit Systems Protection Board 
C) Federal Labor Relations Authority 
D) United States Office of Personnel Management 
A) United States Civil Service Commission 
B) United State Merit Systems Protection Board 
C) Federal Labor Relations Authority 
D) United States Office of Personnel Management A

Question 4

Situational Leadership Theory postulates that:

Accepted Answer

A) Every leader must take control of the situation in which they are working at the onset of the project or they will ultimately lose control of it. 
B) The situation dictates what type of leader a person is rather than choosing or creating a leadership model to follow. 
C) There is no "right" way to lead; good leadership requires the leader to adapt to the situation in which they are working and to the personalities of the workers they are leading. 
D) Every situation can be controlled by a set standard of leadership conduct and the working environment and workplace manifestations of worker personalities can be managed. 
A) Every leader must take control of the situation in which they are working at the onset of the project or they will ultimately lose control of it. 
B) The situation dictates what type of leader a person is rather than choosing or creating a leadership model to follow. 
C) There is no "right" way to lead; good leadership requires the leader to adapt to the situation in which they are working and to the personalities of the workers they are leading. 
D) Every situation can be controlled by a set standard of leadership conduct and the working environment and workplace manifestations of worker personalities can be managed.

Question 5

The desired outcome that compels a person to meet a certain goal is what type of motivation?

Accepted Answer

A) Extrinsic 
B) Exterior 
C) Ulterior 
D) Outward 
A) Extrinsic 
B) Exterior 
C) Ulterior 
D) Outward

Question 6

Which of the following is an example of a proximal goal?

Accepted Answer

A) Managing the workers in close proximity effectively throughout the project 
B) Facilitating communication between every managerial level of an organization 
C) Completing the first stage of a yearlong plan in one month 
D) Completing a project on time 
A) Managing the workers in close proximity effectively throughout the project 
B) Facilitating communication between every managerial level of an organization 
C) Completing the first stage of a yearlong plan in one month 
D) Completing a project on time

Question 7

The four functions of a manager are to plan, organize, lead and:

Accepted Answer

A) Assess 
B) Control 
C) Explain 
D) Decide 
A) Assess 
B) Control 
C) Explain 
D) Decide

Question 8

One of the earliest modern laws pertaining to Equal Employment Opportunity in the United States "prohibits employment discrimination based on race, color, religion, sex, or national origin." This law is part of the Civil Rights Act of:

Accepted Answer

A) 1954 
B) 1964 
C) 1968 
D) 1991 
A) 1954 
B) 1964 
C) 1968 
D) 1991

Question 9

The Management by Objectives (MBO) strategy identifies how many key results areas in which managers should pursue clear objectives?

Accepted Answer

A) 8 
B) 4 
C) 6 
D) 10 
A) 8 
B) 4 
C) 6 
D) 10

Question 10

The acronyms of SWOT Analysis or WOTS-UP Analysis stand for which four factors that managers analyze?

Accepted Answer

A) Strengths, weaknesses, opportunities and threats 
B) Spending, worker productivity, objective achievement and time 
C) Strengths, work rate, order and time 
D) Success, worker morale, objectives and target actualization 
A) Strengths, weaknesses, opportunities and threats 
B) Spending, worker productivity, objective achievement and time 
C) Strengths, work rate, order and time 
D) Success, worker morale, objectives and target actualization

Question 11

The long-term, endgame goals of an organization in terms of its overall mission and basic operation are called:

Accepted Answer

A) Final analysis plan 
B) Intermediary goals 
C) Organizational objectives 
D) Proximal goals 
A) Final analysis plan 
B) Intermediary goals 
C) Organizational objectives 
D) Proximal goals

Question 12

Designing or determining courses of action is part of which stage of the decision-making process?

Accepted Answer

A) It could be part of any stage 
B) First 
C) Third 
D) Second 
A) It could be part of any stage 
B) First 
C) Third 
D) Second

Question 13

Goal-setting theory contends that workers are more productive and successful when:

Accepted Answer

A) Goals are easy for every team member to meet, members are given adequate time to meet the goals and are compensated commensurately for their work 
B) They are permitted to determine their own goals and time frames for achieving them 
C) Goals are dictated to them in a clear and concise manner 
D) Their goals are specific and challenging, and something on which they collaborated or readily accept 
A) Goals are easy for every team member to meet, members are given adequate time to meet the goals and are compensated commensurately for their work 
B) They are permitted to determine their own goals and time frames for achieving them 
C) Goals are dictated to them in a clear and concise manner 
D) Their goals are specific and challenging, and something on which they collaborated or readily accept

Question 14

Which motivational strategy would be most likely to reduce cognitive dissonance in workers when they are asked to perform work-related tasks?

Accepted Answer

A) Offering a raise to the person who completes the task most efficiently 
B) Offering no reward 
C) Offering a promotion to the person who completes the task most efficiently 
D) Firing the person who completes the task least efficiently 
A) Offering a raise to the person who completes the task most efficiently 
B) Offering no reward 
C) Offering a promotion to the person who completes the task most efficiently 
D) Firing the person who completes the task least efficiently

Question 15

The primary difference between management and leadership is:

Accepted Answer

A) That management is practiced only by subordinates in an organization, but leadership is practiced by the most senior member of the organization 
B) That leadership can occur anywhere within the ranks of an organization, whereas management must come from a superior 
C) That management is the supervision or guidance of a group according to already established protocol and goals, whereas leadership is directing a group on a new course for which there is no established protocol 
D) That a leader must be actively "doing" something, whereas a manager must avoid doing anything that would disrupt the status quo 
A) That management is practiced only by subordinates in an organization, but leadership is practiced by the most senior member of the organization 
B) That leadership can occur anywhere within the ranks of an organization, whereas management must come from a superior 
C) That management is the supervision or guidance of a group according to already established protocol and goals, whereas leadership is directing a group on a new course for which there is no established protocol 
D) That a leader must be actively "doing" something, whereas a manager must avoid doing anything that would disrupt the status quo

Question 16

When a manager accepts responsibility for their actions and decisions to the same degree that managed workers are held responsible, it is a demonstration of:

Accepted Answer

A) Bridging the managerial gap 
B) Workplace equality 
C) Accountability 
D) Legitimacy 
A) Bridging the managerial gap 
B) Workplace equality 
C) Accountability 
D) Legitimacy

Question 17

Who do first-line managers manage?

Accepted Answer

A) Mid-level managers 
B) Non-managerial employees 
C) Top-level managers 
D) They don't manage anyone because they are on the lowest rung of the management ladder. 
A) Mid-level managers 
B) Non-managerial employees 
C) Top-level managers 
D) They don't manage anyone because they are on the lowest rung of the management ladder.

Question 18

When a manager decides which resources are available to certain workers and the duration of their availability, the manager is fulfilling which role?

Accepted Answer

A) Resource appropriation 
B) Resource allocation 
C) Means distribution 
D) Resource budgeting 
A) Resource appropriation 
B) Resource allocation 
C) Means distribution 
D) Resource budgeting

Question 19

What did the Hawthorne Studies reveal about worker motivation?

Accepted Answer

A) That the atmosphere of a work group and participative supervision affect the degree of productivity 
B) That the laissez-faire management style is most effective 
C) That a substantial percentage of the workforce will engage in acts that are discordant with their personal values systems if offered enough compensation 
D) That workers have a ceiling to their productivity - once their basic needs are met their productivity begins to wane 
A) That the atmosphere of a work group and participative supervision affect the degree of productivity 
B) That the laissez-faire management style is most effective 
C) That a substantial percentage of the workforce will engage in acts that are discordant with their personal values systems if offered enough compensation 
D) That workers have a ceiling to their productivity - once their basic needs are met their productivity begins to wane

Question 20

The Acceptance Theory of Authority expresses that:

Accepted Answer

A) Workers will generally accept whatever the leading authority figure asks them to accept. 
B) The perceived authority of a manager's commands is correlated to whether or not a worker considers the message and its sender legitimate. 
C) Workers generally fear authority figure and therefore accept their commands to avoid reprisal or disapproval. 
D) A worker has to personally like a manager or leader before they can fully accept the manager's authority over them. 
A) Workers will generally accept whatever the leading authority figure asks them to accept. 
B) The perceived authority of a manager's commands is correlated to whether or not a worker considers the message and its sender legitimate. 
C) Workers generally fear authority figure and therefore accept their commands to avoid reprisal or disapproval. 
D) A worker has to personally like a manager or leader before they can fully accept the manager's authority over them.

Exam 22: Management

The Landrum-Griffith Act of 1959:

The National Labor Relations Act of 1935 (the Wagner Act) requires what?

Which of the following was not created through the Civil Service Reform Act of 1978?

Situational Leadership Theory postulates that:

The desired outcome that compels a person to meet a certain goal is what type of motivation?

Which of the following is an example of a proximal goal?

The four functions of a manager are to plan, organize, lead and:

One of the earliest modern laws pertaining to Equal Employment Opportunity in the United States "prohibits employment discrimination based on race, color, religion, sex, or national origin." This law is part of the Civil Rights Act of:

The Management by Objectives (MBO) strategy identifies how many key results areas in which managers should pursue clear objectives?

The acronyms of SWOT Analysis or WOTS-UP Analysis stand for which four factors that managers analyze?

The long-term, endgame goals of an organization in terms of its overall mission and basic operation are called:

Designing or determining courses of action is part of which stage of the decision-making process?

Goal-setting theory contends that workers are more productive and successful when:

Which motivational strategy would be most likely to reduce cognitive dissonance in workers when they are asked to perform work-related tasks?

The primary difference between management and leadership is:

When a manager accepts responsibility for their actions and decisions to the same degree that managed workers are held responsible, it is a demonstration of:

Who do first-line managers manage?

When a manager decides which resources are available to certain workers and the duration of their availability, the manager is fulfilling which role?

What did the Hawthorne Studies reveal about worker motivation?

The Acceptance Theory of Authority expresses that:

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