Question 1

Effective ___________  can be one of the most important skills of BRM manager.

Accepted Answer

A) business relations 
B) commitment 
C) communication skills 
D) strategy 
A) business relations 
B) commitment 
C) communication skills 
D) strategy C

Question 2

___________ can spur economic growth improve efficiency provide access to Technologies and services and generate opportunities for formal safer employment

Accepted Answer

A) business relations 
B) commitment 
C) communication skills 
D) strategy 
A) business relations 
B) commitment 
C) communication skills 
D) strategy A

Question 3

___________ is an essential ingredient for successful long-term relationships

Accepted Answer

A) business relations 
B) commitment 
C) communication skills 
D) strategy 
A) business relations 
B) commitment 
C) communication skills 
D) strategy B

Question 4

___________ include an enterprises relationships with business partners, entities in its value chain

Accepted Answer

A) business relations 
B) commitment 
C) communication skills 
D) strategy 
A) business relations 
B) commitment 
C) communication skills 
D) strategy

Question 5

____________ skills involved gathering information about problem or difficult situation

Accepted Answer

A) trust 
B) interpersonal 
C) cultural 
D) knowledge 
A) trust 
B) interpersonal 
C) cultural 
D) knowledge

Question 6

__________ is managing relations with all stakeholders of the company.

Accepted Answer

A) brm 
B) crm 
C) srm 
D) hrm 
A) brm 
B) crm 
C) srm 
D) hrm

Question 7

_____________Include not only how we communicate with others but also our confidence and ability to listen and understand

Accepted Answer

A) knowledge 
B) problem solving 
C) interpersonal 
D) cultural 
A) knowledge 
B) problem solving 
C) interpersonal 
D) cultural

Question 8

________________ is/  are essential skills of business relationship manager.

Accepted Answer

A) leadership 
B) communication 
C) administrative 
D) all of the above 
A) leadership 
B) communication 
C) administrative 
D) all of the above

Question 9

_____________  is also one of the most widely used traites in maintaining relationship marketing

Accepted Answer

A) trust 
B) interpersonal 
C) cultural 
D) knowledge 
A) trust 
B) interpersonal 
C) cultural 
D) knowledge

Exam 1: The Importance of Relationship Management in Business

Effective ___________ can be one of the most important skills of BRM manager.

___________ can spur economic growth improve efficiency provide access to Technologies and services and generate opportunities for formal safer employment

___________ is an essential ingredient for successful long-term relationships

___________ include an enterprises relationships with business partners, entities in its value chain

____________ skills involved gathering information about problem or difficult situation

__________ is managing relations with all stakeholders of the company.

_____________Include not only how we communicate with others but also our confidence and ability to listen and understand

________________ is/ are essential skills of business relationship manager.

_____________ is also one of the most widely used traites in maintaining relationship marketing

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