Exam 4: Clarity and Safety in Communication

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A nurse attends an in-service aimed to educate staff about reporting hospital errors.The nurse demonstrates understanding when listing which of the following as consistent with error reporting within the United States?

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C

When educating staff about how to reduce errors and increase safety,the nurse manager emphasizes the importance of communication that is

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A,C,D,E

A nurse manager is teaching a group of nurses about client safety.The nurse manager teaches the nurses that safety is defined as "avoidance,prevention,and amelioration of adverse outcomes or injuries stemming from the process of health care itself." What is the source of this definition?

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B

A nurse manager encourages staff to improve error and near miss event reporting.The nurse manager recognizes that as error reporting improves,

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The nurse is caring for a client who is becoming increasingly short of breath.The nurse decides to call the physician.Which of the following should the nurse initially do when speaking with the physician?

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When educating a student nurse about safety communication improvement solutions,the nursing instructor recognizes that additional teaching is warranted when the student nurse lists which of the following as a safety communication improvement solution?

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When calling a physician,the nurse tells the physician her name,what unit and what hospital she is calling from,the client's name,and that the client is having trouble breathing.The nurse is demonstrating which step in the SBAR format for communicating with a client's physician?

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When educating a newly diagnosed client about management of diabetes mellitus,the nurse recognizes that health care-related communication

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A student nurse is learning about how to reduce errors and increase safety.The nursing instructor recognizes that further teaching is warranted when the student nurse states which of the following?

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A nurse recognizes that strategies for clear,accurate communication to promote client safety include which of the following?

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When a night shift nurse completes a shift,she gives a report about her clients to the oncoming day shift nurse.When beginning the report,the night shift nurse introduces herself and states her role,states the client's name,identifiers,age,sex,and location.Which of the following should the nurse do next?

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When communicating with a client's physician,the nurse suggests ordering a STAT chest x-ray for a client who is experiencing dyspnea.This is an example of which component of the SBAR format for communicating with the client's physician?

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When conducting an in-service on serious medical errors,the nurse teaches that nearly 70% of sentinel events are related to

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When using the acronym "I PASS the BATON," the nurse demonstrates understanding by beginning with an introduction; then stating the client's name,identifiers,age,sex,and location; then discussing the assessment of the client; and then talking about

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The nurse manager sets a goal to establish a new safety culture on a hospital unit.The nurse manager recognizes that basic components in establishing a new safety culture include

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When working on a nursing unit,the nurse recognizes that incomplete communication errors most often occur during

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The nurse manager is educating the unit staff about ways to promote safer clinical practice.The nurse manager emphasizes that this can be done through the incorporation of which of the following?

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The nurse is teaching the student nurse about how to use SBAR when calling a physician.The student nurse verbalizes understanding of SBAR when stating that SBAR is

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