Exam 23: Communicating With Other Health Professionals

When supervising an unlicensed assistive personnel (UAP),the nurse offers unwarranted criticism that causes the UAP to feel defensive.The initial response by the UAP should be to

The charge nurse is working on a unit where a nurse is frequently late for work.The charge nurse addresses the behavior by telling the nurse,"It is necessary for you to be here on time from now on." This is an example of what type of constructive criticism?

The nurse manager is working with staff members to promote conflict resolution.The nurse manager recognizes that additional teaching is warranted when a staff member states,

The charge nurse is working with a group of staff nurses on a hospital unit.When delegating to the staff nurses,the charge nurse determines that there is conflict among the group.The charge nurse should

Which of the following is true about the relationship between physicians and nurses?

The nurse manager is working on strategies to turn conflict into collaboration by creating a climate in which participants view negotiation as a collaborative effort.In order to accomplish this goal,the nurse manager works to promote

The nurse manager recognizes a need to take steps to promote conflict resolution among health care team members on a nursing unit.In order to promote conflict resolution,the nurse manager should

The nurse is scheduled for a yearly evaluation by the nursing supervisor.When planning for this meeting,the nurse should recognize the importance of

When modifying barriers to professional communication,the nurse manager focuses on which of the following?

The nurse recruiter recognizes that collegial relationships are an important determinant of success as professionals enter nursing practice.When interviewing candidates for nursing careers,the nurse recruiter focuses on communication qualities that are important in developing a support system.Which of the following attributes best demonstrate desirable communication qualities?

A student nurse is learning about strategies to remove barriers to communication with other professionals and how to deal with disrespectful or disruptive behaviors.The nursing instructor recognizes that additional instruction is needed when the student nurse states which of the following?

When involved in conflict,the nurse recognizes that