Exam 12: Knowledge Systems: Expert Systems, Recommenders, Chatbots, Virtual Personal Assistants, and Robo Advisors

As robo advisors matured, it became clear that sometimes they could do an effective job by themselves.

A heavily used knowledge system for recommending one-to-one targeted products or services is the ________ system.

What part of an expert system provides the reasoning capability, namely the ability to answer users' questions, provide recommendations for solutions, generate predictions, and conduct other relevant tasks?

In an ES, knowledge acquisition is mostly from ________.

Select one of the virtual personal assistants discussed in the chapter (like Alexa, Siri or Viv) and discuss its features.

This technique allows vendors to identify preferences by the attributes of the product(s) that customers have bought or intend to buy.

An ES builder builds the necessary ES components and loads the knowledge base with appropriate representation of expert knowledge in the ________ environment.

A study conducted in 2016 found that ________ percent of businesses want chatbots by 2020.

VPAs are basically extensions of intelligent software agents that interact with people.

An ________ this is the "brain" of ES.

The ability to converse in different languages is a benefit to the use of chat bots.

A less common subsystem of an expert system that shows users of rule-based systems the chains of rules used to arrive at conclusions is called:

What is the hardware companion of Amazon's Alexa software product?

List the major components of chatbots.

When the knowledge base is centralized, its ________ is performed in one place. This is in contrast with the knowledge of many enterprise bots, for which updating is decentralized.

Chatbots and similar AI machines have been improved over time.

A major limitation of the older types of bots was that updating their knowledge base was both slow and expensive.

Robo advising companies try to cut costs by using ________, whose commission fees are significantly lower than that of mutual funds.

There are no free sources for building chatbots.

Which of the following types of bots do simple repetitive tasks for their owners?