Exam 12: Knowledge Systems: Expert Systems, Recommenders, Chatbots, Virtual Personal Assistants, and Robo Advisors

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Which of the following types of bots have a knowledge base that improves with experience?

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Which of the following is a function that cannot be completed by Amazon's Alexa?

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60 percent of millennials have already used chatbots and 53 percent of those who have not used them are interested in doing so.

(True/False)
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Which of the following is not a limitation of bots?

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VPAs do not integrate the use of voice commands.

(True/False)
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Which of the following is not a benefit to customers of a recommendation system?

(Multiple Choice)
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The quality of chatbots that retrieve information for users and are properly programmed can do a ________ job.

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Millennial's are the only generation using chatbots.

(True/False)
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More intelligent chatbots are equipped with ________, so the computer can understand unstructured dialog.

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This method builds a model that summarizes the past behavior of shoppers, how they surf the Internet, what they were looking for, what they have purchased, and how much they like (rate) the products.

(Multiple Choice)
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A ________ is a computerized service that enables easy conversations between humans and humanlike computerized robots or image characters, sometimes over the Internet.

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What is the extensive, task-specific knowledge that experts possess?

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List and briefly discuss some of the disadvantages and limitations of bots.

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________ is expected to be the next generation of intelligent virtual interactions and was developed by Dag Kittlaus, the creator of Siri.

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The use of expert systems has grown rapidly since 2011.

(True/False)
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What are the components of a shopping advisor?

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Which of the following is not a top application for recommendation systems?

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Which of the following types of bots simulate conversations with people?

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Which of the following is not a benefit of the use of chatbots?

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In addition to the marketing areas, plenty of chatbots are in areas such as ________ (e.g., banks) and HRM services.

(Short Answer)
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