Exam 5: Group Decision Support and Groupware Technologies

The circle network serves as the basis for the group and committee MDM structures and is often employed in situations where negotiation or consensus must be the basis for the final decision.

MDMs can be classified in terms of the degree of centralization characterized by each of the four network structures.

The _____________ MDM systems are designed to reduce uncertainty that can evolve from an MDM problem-solving activity. Both process and task structuring mechanisms are typically found in this class of MDM support.

Which of the following is true of a completely connected network structure?

Groupware is focused on issues related to collaborative processes among people.

Which of the following is not one of the four basic approaches that have been identified through which MDM support can be provided?

In a wheel network, the decision maker can communicate with anyone.

List the forces that describe groupware development.

Process structure of an MDM involves various mechanisms focused on facilitating participant interaction.

A group can be defined as a simple collective entity that is independent of its members.

A group can be defined by the structure of the problem context.

______ involves providing various mechanisms focused on facilitating participant interaction, communication, knowledge gathering, and memory. These mechanisms are omnipresent in all current deployments of GSS and groupware applications.

A(n) _____ is a complex system of computer-based technologies, including those that facilitate communication, that provides support for decision-makers spanning the range of organizational roles and functional levels and accommodates decision contexts that cut across organizational units.

Identify the factors used in determining decision structure.

A(n) ___ is a collective of computer-based technologies that are specifically designed to support the activities and processes related to multiparticipant decision making.

Which of the following is a factor used in determining decision structure?

One common method used to control sources of potential conflict is participant anonymity.

In a chain network, each participant can communicate with the decision maker at the center but not with each other.

A(n) ____ is a system under the control of one or more decision makers that assists in the activity of decision making by providing an organized set of tools intended to impart structure to portions of the decision-making situation and to improve the ultimate effectiveness of the decision outcome.

The chain network displays a high degree of centrality and is appropriate for routine or recurring decisions with high-probability outcomes.