Question 1

Knowledge can be defined as:

Accepted Answer

A)  facts 
B)  explicit information 
C)  data in context 
D)  figures 
E)  none of the above 
A)  facts 
B)  explicit information 
C)  data in context 
D)  figures 
E)  none of the above E

Question 2

What philosophy does the behavioral/organizational school of knowledge management have?

Accepted Answer

A)  Collaboration 
B)  Codification 
C)  Connectivity 
D)  Capability 
E)  All of the above 
A)  Collaboration 
B)  Codification 
C)  Connectivity 
D)  Capability 
E)  All of the above A

Question 3

Where in organizations should Communities of practice operate?

Accepted Answer

A)  Departments 
B)  Geographical units 
C)  Senior management groups 
D)  None of the above 
A)  Departments 
B)  Geographical units 
C)  Senior management groups 
D)  None of the above D

Question 4

IBM's ASHEN method should be used related to which part of the knowledge strategy process?

Accepted Answer

A)  Objectives 
B)  Knowledge audit 
C)  ICT strategy 
D)  Rewards and incentives 
E)  None of the above 
A)  Objectives 
B)  Knowledge audit 
C)  ICT strategy 
D)  Rewards and incentives 
E)  None of the above

Question 5

The key feature of a codification knowledge management strategy is:

Accepted Answer

A)  mentoring 
B)  rewards for sharing 
C)  moderate investment in IT 
D)  high investment in IT 
E)  none of the above 
A)  mentoring 
B)  rewards for sharing 
C)  moderate investment in IT 
D)  high investment in IT 
E)  none of the above

Question 6

Which of the following should be used as a knowledge audit tool to capture large volumes of data?

Accepted Answer

A)  Questionnaire 
B)  Narrative 
C)  Focus group 
D)  Interview 
E)  None of the above 
A)  Questionnaire 
B)  Narrative 
C)  Focus group 
D)  Interview 
E)  None of the above

Question 7

The final stage of intranet evolution will be:

Accepted Answer

A)  collaborative work space 
B)  static workspace 
C)  dynamic workspace 
D)  none of the above 
A)  collaborative work space 
B)  static workspace 
C)  dynamic workspace 
D)  none of the above

Question 8

Knowledge stewarding communities:

Accepted Answer

A)  help employees solve problems 
B)  work on formal work projects 
C)  disseminate best practice 
D)  try out new ideas 
E)  none of the above 
A)  help employees solve problems 
B)  work on formal work projects 
C)  disseminate best practice 
D)  try out new ideas 
E)  none of the above

Question 9

Knowledge management refers to:

Accepted Answer

A)  scanning an organisation's external environment 
B)  management of employee expertise and experience to improve business performance 
C)  assessing the performance of IT services 
D)  analysing and controlling the financial effectiveness of a company 
E)  none of the above 
A)  scanning an organisation's external environment 
B)  management of employee expertise and experience to improve business performance 
C)  assessing the performance of IT services 
D)  analysing and controlling the financial effectiveness of a company 
E)  none of the above

Question 10

Firms that are oriented towards exploiting internal knowledge are said to be adopting which knowledge management strategy?

Accepted Answer

A)  Attacking 
B)  Passive 
C)  Aggressive 
D)  Conservative 
E)  None of the above 
A)  Attacking 
B)  Passive 
C)  Aggressive 
D)  Conservative 
E)  None of the above

Knowledge can be defined as:

What philosophy does the behavioral/organizational school of knowledge management have?

Where in organizations should Communities of practice operate?

IBM's ASHEN method should be used related to which part of the knowledge strategy process?

The key feature of a codification knowledge management strategy is:

Which of the following should be used as a knowledge audit tool to capture large volumes of data?

The final stage of intranet evolution will be:

Knowledge stewarding communities:

Knowledge management refers to:

Firms that are oriented towards exploiting internal knowledge are said to be adopting which knowledge management strategy?

Introduction to Information Management

Software for Information Management

Technology for Information Management

Information Management Strategy

Information Systems Strategy

Managing Systems Development

Managing Change

Building an Information Architecture

Managing Information Quality

Managing Information Services Quality

Managing Ethical and Legal Issues

Filters

Exam 5: Knowledgement Management Strategy

Knowledge can be defined as:

What philosophy does the behavioral/organizational school of knowledge management have?

Where in organizations should Communities of practice operate?

IBM's ASHEN method should be used related to which part of the knowledge strategy process?

The key feature of a codification knowledge management strategy is:

Which of the following should be used as a knowledge audit tool to capture large volumes of data?

The final stage of intranet evolution will be:

Knowledge stewarding communities:

Knowledge management refers to:

Firms that are oriented towards exploiting internal knowledge are said to be adopting which knowledge management strategy?

Introduction to Information Management

Software for Information Management

Technology for Information Management

Information Management Strategy

Information Systems Strategy

Managing Systems Development

Managing Change

Building an Information Architecture

Managing Information Quality

Managing Information Services Quality

Managing Ethical and Legal Issues

Filters