Question 1

What is a quality assurance group?

Accepted Answer

It is a group that works to improve the quality of an organization's products, services, etc.

Question 2

Explain the differences between implied, designated, and emergent leaders.

Accepted Answer

An implied leader is a group member that the other members defer to because of his/her rank or expertise. A designated leader is elected or appointed when the group is formed. An emergent leader is a group member who evolves into a leader during the early stages of group development.

Question 3

Group members who play______________ roles focus on their own needs rather than the needs of the group.

Accepted Answer

A)  leadership 
B)  self-centered 
C)  group task 
D)  group interaction 
A)  leadership 
B)  self-centered 
C)  group task 
D)  group interaction B

Question 4

Lauren takes the lead in her group's discussions, but encourages their feedback and participation in decision-making. Lauren is a_________________ leader.

Accepted Answer

The answer of Lauren takes the lead in her group's...

Question 5

Which of the following is NOT a guideline for creating a plan of action for a group presentation?

Accepted Answer

A)  Avoid using speaking outlines so group members can keep their hands free. 
B)  Determine the goal and central idea of the presentation. 
C)  Create necessary presentation aids and make sure they use the same design elements. 
D)  Rehearse as a group several times. 
A)  Avoid using speaking outlines so group members can keep their hands free. 
B)  Determine the goal and central idea of the presentation. 
C)  Create necessary presentation aids and make sure they use the same design elements. 
D)  Rehearse as a group several times.

Question 6

What are the maintenance communication activities of a leader?

Accepted Answer

The maintenance activities relate to cre

Question 7

Even though no formal title was given to her, Arlene evolved as the leader of her group because of her friendly personality and organizational skills. Arlene is a(n) _________________ leader.

Accepted Answer

The answer of Even though no formal title was given...

Question 8

Maintenance communication activities include the routine interactions necessary to help the group function.

Accepted Answer

A) True 
 B)False

Question 9

What is the difference between a symposium and a panel discussion?

Accepted Answer

A symposium is a series of short reports

Question 10

A symposium is a series of short reports given by group members and facilitated by a moderator.

Accepted Answer

A) True 
 B)False

Question 11

The group member who takes good notes on the proceedings, prepares minutes, or creates reports is called the _________________ .

Accepted Answer

The answer of The group member who takes good notes...

Question 12

Groups conduct the work necessary to make a decision or solve a problem in the norming stage of group development.

Accepted Answer

A) True 
 B)False

Question 13

Compare communication in a dyad to a small group.

Accepted Answer

A dyad consists of two people communicat

Question 14

Describe the five stages of small group development.

Accepted Answer

The first stage of small group developme

Question 15

_________________ groups form to complete a specific task.

Accepted Answer

The answer of _________________ groups form to complete a specific...

Question 16

The majority of communication scholars believe that the maximum number of members in a small group should range between

Accepted Answer

A)  4 and 6. 
B)  6 and 8. 
C)  7 and 12. 
D)  12 and 20. 
A)  4 and 6. 
B)  6 and 8. 
C)  7 and 12. 
D)  12 and 20.

Question 17

The agenda-setter suggests a path or procedure to take or how to make a decision.

Accepted Answer

A) True 
 B)False

Question 18

The _________________ leadership style is useful when you have new group members or you are dealing with an emergency situation.

Accepted Answer

The answer of The _________________ leadership style is useful when...

Question 19

___________leaders allow group members complete freedom with the process necessary to reach the group goal, but are still responsible for the group decision.

Accepted Answer

A)  Laissez-faire 
B)  Emergent 
C)  Democratic 
D)  Participative 
A)  Laissez-faire 
B)  Emergent 
C)  Democratic 
D)  Participative

Question 20

Which of the following is NOT a type of procedural communication?

Accepted Answer

A)  setting the agenda and distributing it 
B)  helping research and collect information 
C)  taking notes or minutes 
D)  setting up equipment 
A)  setting the agenda and distributing it 
B)  helping research and collect information 
C)  taking notes or minutes 
D)  setting up equipment

What is a quality assurance group?

Explain the differences between implied, designated, and emergent leaders.

Group members who play______________ roles focus on their own needs rather than the needs of the group.

Lauren takes the lead in her group's discussions, but encourages their feedback and participation in decision-making. Lauren is a_________________ leader.

Which of the following is NOT a guideline for creating a plan of action for a group presentation?

What are the maintenance communication activities of a leader?

Even though no formal title was given to her, Arlene evolved as the leader of her group because of her friendly personality and organizational skills. Arlene is a(n) _________________ leader.

Maintenance communication activities include the routine interactions necessary to help the group function.

What is the difference between a symposium and a panel discussion?

A symposium is a series of short reports given by group members and facilitated by a moderator.

The group member who takes good notes on the proceedings, prepares minutes, or creates reports is called the _________________ .

Groups conduct the work necessary to make a decision or solve a problem in the norming stage of group development.

Compare communication in a dyad to a small group.

Describe the five stages of small group development.

_________________ groups form to complete a specific task.

The majority of communication scholars believe that the maximum number of members in a small group should range between

The agenda-setter suggests a path or procedure to take or how to make a decision.

The _________________ leadership style is useful when you have new group members or you are dealing with an emergency situation.

___________leaders allow group members complete freedom with the process necessary to reach the group goal, but are still responsible for the group decision.

Which of the following is NOT a type of procedural communication?

Overview of Public Speaking

Getting to Know Your Audience and Situation

Selecting Your Topic and Purpose

Locating Support Material

Selecting and Testing Support Material

Outlining Your Speech

Organizing the Speech Body

Introducing and Concluding Your Speech

Using Language Successfully

Delivering Your Speech

Using Presentation Aids

Listening

Evaluating Speeches

The Informative Speech

Tools for Persuading

The Persuasive Speech

Speeches for Special Events

On-The-Job Speaking

Filters

Exam 19: Speaking in Small Groups

What is a quality assurance group?

Explain the differences between implied, designated, and emergent leaders.

Group members who play______________ roles focus on their own needs rather than the needs of the group.

Lauren takes the lead in her group's discussions, but encourages their feedback and participation in decision-making. Lauren is a_________________ leader.

Which of the following is NOT a guideline for creating a plan of action for a group presentation?

What are the maintenance communication activities of a leader?

Even though no formal title was given to her, Arlene evolved as the leader of her group because of her friendly personality and organizational skills. Arlene is a(n) _________________ leader.

Maintenance communication activities include the routine interactions necessary to help the group function.

What is the difference between a symposium and a panel discussion?

A symposium is a series of short reports given by group members and facilitated by a moderator.

The group member who takes good notes on the proceedings, prepares minutes, or creates reports is called the _________________ .

Groups conduct the work necessary to make a decision or solve a problem in the norming stage of group development.

Compare communication in a dyad to a small group.

Describe the five stages of small group development.

_________________ groups form to complete a specific task.

The majority of communication scholars believe that the maximum number of members in a small group should range between

The agenda-setter suggests a path or procedure to take or how to make a decision.

The _________________ leadership style is useful when you have new group members or you are dealing with an emergency situation.

___________leaders allow group members complete freedom with the process necessary to reach the group goal, but are still responsible for the group decision.

Which of the following is NOT a type of procedural communication?

Overview of Public Speaking

Getting to Know Your Audience and Situation

Selecting Your Topic and Purpose

Locating Support Material

Selecting and Testing Support Material

Outlining Your Speech

Organizing the Speech Body

Introducing and Concluding Your Speech

Using Language Successfully

Delivering Your Speech

Using Presentation Aids

Listening

Evaluating Speeches

The Informative Speech

Tools for Persuading

The Persuasive Speech

Speeches for Special Events

On-The-Job Speaking

Filters