Question 1

Which of the following individuals is described in Chapter One as a champion of re-engineering?

Accepted Answer

A)  Matthew Hansen 
B)  Michael Hammer 
C)  Miles Cushing 
D)  Michelle Ford 
E)  Malcolm McCarthy 
A)  Matthew Hansen 
B)  Michael Hammer 
C)  Miles Cushing 
D)  Michelle Ford 
E)  Malcolm McCarthy

Question 2

Enterprise information systems are either completely integrated or not integrated at all; there are no degrees of integration.

Accepted Answer

A) True 
 B)False

Question 3

Most organizations are better at keystroke and transaction training than they are at business and people processes education.

Accepted Answer

A) True 
 B)False

Question 4

Kandy Queen Inc. wanted to streamline one of its workflow processes. The workflow process required information to flow between three different departments, each of which used separate software packages. None of the departments was willing to change software packages therefore the reengineering project was abandoned. This is an example of:

Accepted Answer

A)  The use of artificial constructs as base objects. 
B)  A domain ontology. 
C)  A consequence of irrelevant information. 
D)  Stovepiped systems perpetuating stovepiped operations. 
E)  Keystroke and transaction training. 
A)  The use of artificial constructs as base objects. 
B)  A domain ontology. 
C)  A consequence of irrelevant information. 
D)  Stovepiped systems perpetuating stovepiped operations. 
E)  Keystroke and transaction training.

Question 5

Integration is the combination of parts into a whole.

Accepted Answer

A) True 
 B)False

Question 6

The separation of specialized functional areas as opposed to integration across functional areas is also called a(an)

Accepted Answer

A)  stovepipe approach 
B)  events-driven approach 
C)  value-driven approach 
D)  clean-slate approach 
E)  strategic alignment approach 
A)  stovepipe approach 
B)  events-driven approach 
C)  value-driven approach 
D)  clean-slate approach 
E)  strategic alignment approach

Question 7

What results did Ford Motor Company achieve as a result of reengineering its accounts payable workflow?

Accepted Answer

A)  Ford was able to respond to vendor invoices on the same day they were received. 
B)  Ford achieved an 85 percent reduction in head count in its accounts payable area. 
C)  Ford improved accuracy of inventory information, with fewer discrepancies between the physical inventory records and the financial inventory records. 
D)  Although the accuracy of Ford's financial inventory records improved, the accuracy of its physical inventory records decreased. 
E)  Ford ended up missing many early payment discounts. 
A)  Ford was able to respond to vendor invoices on the same day they were received. 
B)  Ford achieved an 85 percent reduction in head count in its accounts payable area. 
C)  Ford improved accuracy of inventory information, with fewer discrepancies between the physical inventory records and the financial inventory records. 
D)  Although the accuracy of Ford's financial inventory records improved, the accuracy of its physical inventory records decreased. 
E)  Ford ended up missing many early payment discounts.

Question 8

Paving the cowpaths is best explained as

Accepted Answer

A)  Obliterating outdated processes and starting over. 
B)  Using the power of modern information technology to radically redesign business processes. 
C)  Embedding outdated processes in silicon and software. 
D)  Eliminating duplication of effort in collecting, maintaining, and reporting information. 
E)  Both A and B above. 
A)  Obliterating outdated processes and starting over. 
B)  Using the power of modern information technology to radically redesign business processes. 
C)  Embedding outdated processes in silicon and software. 
D)  Eliminating duplication of effort in collecting, maintaining, and reporting information. 
E)  Both A and B above.

Question 9

Which of the following describes the highest degree of integration

Accepted Answer

A)  Information from one system is rekeyed into another system . 
B)  Information from one system is downloaded into a generic format and then uploaded into another system. 
C)  Information is captured and processed in a best of breed ERP software implementation. 
D)  Information is captured and processed by a uniform ERP software package. 
E)  Each of the above describes an equivalent degree of integration. 
A)  Information from one system is rekeyed into another system . 
B)  Information from one system is downloaded into a generic format and then uploaded into another system. 
C)  Information is captured and processed in a best of breed ERP software implementation. 
D)  Information is captured and processed by a uniform ERP software package. 
E)  Each of the above describes an equivalent degree of integration.

Question 10

One objective of ERP software is to

Accepted Answer

A)  Provide business-and-people processes education to enterprise employees. 
B)  Eliminate the use of people to enter data into the system. 
C)  Store information one time in a disaggregated format from which it can be retrieved by many different users for use in many different types of decisions. 
D)  Disconnect information flows between the enterprise and its business partners to reduce the possibility of system contamination by viruses or worms. 
E)  Minimize the amount of data available to executives to avoid the problem of managers suffering from an overabundance of irrelevant information. 
A)  Provide business-and-people processes education to enterprise employees. 
B)  Eliminate the use of people to enter data into the system. 
C)  Store information one time in a disaggregated format from which it can be retrieved by many different users for use in many different types of decisions. 
D)  Disconnect information flows between the enterprise and its business partners to reduce the possibility of system contamination by viruses or worms. 
E)  Minimize the amount of data available to executives to avoid the problem of managers suffering from an overabundance of irrelevant information.

Question 11

All paths by which enterprise employees and business partners impart, process, and receive information are included in the enterprise information system.

Accepted Answer

A) True 
 B)False

Question 12

Customizing ERP software to fit business processes is problematic; however, changing business processes to fit the software is relatively simple.

Accepted Answer

A) True 
 B)False

Question 13

Who proposed the REA accounting model as an alternative to debits and credits?

Accepted Answer

A)  Hammer 
B)  Wheatley 
C)  Ford 
D)  Anderson 
E)  McCarthy 
A)  Hammer 
B)  Wheatley 
C)  Ford 
D)  Anderson 
E)  McCarthy

Question 14

Data redundancy leads to data inconsistency.

Accepted Answer

A) True 
 B)False

Question 15

An enterprise is an organization established to achieve a particular undertaking involving industrious, systematic activity.

Accepted Answer

A) True 
 B)False

Question 16

Why might an enterprise randomize office assignments so that, for example, a marketing employee's office is between those of a production engineer and an accountant?

Accepted Answer

As an attempt to bre

Question 17

Pewter Fancies uses a credit management software package to support its credit department's decisions. Pewter Fancies has a marketing information system to support its marketing department's decisions. Pewter Fancies uses a general ledger software program to support its accounting function. This is an example of:

Accepted Answer

A)  Stovepiped operations leading to stovepiped systems. 
B)  Reengineered business processes. 
C)  An integrated, events-driven information system. 
D)  Diversification of the enterprise portfolio to minimize investment risk. 
E)  The three-way match internal control, similar to that implemented by Ford Motor Company. 
A)  Stovepiped operations leading to stovepiped systems. 
B)  Reengineered business processes. 
C)  An integrated, events-driven information system. 
D)  Diversification of the enterprise portfolio to minimize investment risk. 
E)  The three-way match internal control, similar to that implemented by Ford Motor Company.

Question 18

The concept information system is synonymous with the concept computer technology.

Accepted Answer

A) True 
 B)False

Question 19

Describe the process of reengineering. In your description, identify whether artificial constructs or natural phenomena should be the focus of a reengineering effort.

Accepted Answer

essay should include the following main

Question 20

What does it mean for operations to be stovepiped?

Accepted Answer

Stovepiped operations include separate f

Which of the following individuals is described in Chapter One as a champion of re-engineering?

Enterprise information systems are either completely integrated or not integrated at all; there are no degrees of integration.

Most organizations are better at keystroke and transaction training than they are at business and people processes education.

Integration is the combination of parts into a whole.

The separation of specialized functional areas as opposed to integration across functional areas is also called a(an)

What results did Ford Motor Company achieve as a result of reengineering its accounts payable workflow?

Paving the cowpaths is best explained as

Which of the following describes the highest degree of integration

One objective of ERP software is to

All paths by which enterprise employees and business partners impart, process, and receive information are included in the enterprise information system.

Customizing ERP software to fit business processes is problematic; however, changing business processes to fit the software is relatively simple.

Who proposed the REA accounting model as an alternative to debits and credits?

Data redundancy leads to data inconsistency.

An enterprise is an organization established to achieve a particular undertaking involving industrious, systematic activity.

Why might an enterprise randomize office assignments so that, for example, a marketing employee's office is between those of a production engineer and an accountant?

The concept information system is synonymous with the concept computer technology.

Describe the process of reengineering. In your description, identify whether artificial constructs or natural phenomena should be the focus of a reengineering effort.

What does it mean for operations to be stovepiped?

Representation and Patterns

The REA Enterprise Ontology

The REA Enterprise Ontology: Business Process Modeling

Task Level Modeling

Relational Database Design

Information Retrieval From Relational Databases

The Sales/Collection Business Process

The Acquisitio/Payment Business Process

View Integration and Implementation Compromises

The Conversion Business Process

The Human Resource Business Process

The Financing Business Process

Enterprise System Risks and Controls

ERP Systems and E-Commerce

Filters

Exam 1: An Introduction to Integrated Enterprise Information Systems

Which of the following individuals is described in Chapter One as a champion of re-engineering?

Enterprise information systems are either completely integrated or not integrated at all; there are no degrees of integration.

Most organizations are better at keystroke and transaction training than they are at business and people processes education.

Integration is the combination of parts into a whole.

The separation of specialized functional areas as opposed to integration across functional areas is also called a(an)

What results did Ford Motor Company achieve as a result of reengineering its accounts payable workflow?

Paving the cowpaths is best explained as

Which of the following describes the highest degree of integration

One objective of ERP software is to

All paths by which enterprise employees and business partners impart, process, and receive information are included in the enterprise information system.

Customizing ERP software to fit business processes is problematic; however, changing business processes to fit the software is relatively simple.

Who proposed the REA accounting model as an alternative to debits and credits?

Data redundancy leads to data inconsistency.

An enterprise is an organization established to achieve a particular undertaking involving industrious, systematic activity.

Why might an enterprise randomize office assignments so that, for example, a marketing employee's office is between those of a production engineer and an accountant?

The concept information system is synonymous with the concept computer technology.

Describe the process of reengineering. In your description, identify whether artificial constructs or natural phenomena should be the focus of a reengineering effort.

What does it mean for operations to be stovepiped?

Representation and Patterns

The REA Enterprise Ontology

The REA Enterprise Ontology: Business Process Modeling

Task Level Modeling

Relational Database Design

Information Retrieval From Relational Databases

The Sales/Collection Business Process

The Acquisitio/Payment Business Process

View Integration and Implementation Compromises

The Conversion Business Process

The Human Resource Business Process

The Financing Business Process

Enterprise System Risks and Controls

ERP Systems and E-Commerce

Filters