Question 1

Policies and procedures should be reviewed:

Accepted Answer

A)  annually and when significant changes occur. 
B)  as needed. 
C)  monthly. 
D)  by the CEO through delegated authority from the governing board. 
A)  annually and when significant changes occur. 
B)  as needed. 
C)  monthly. 
D)  by the CEO through delegated authority from the governing board. A

Question 2

In his HIM department, Steve decided it would be more efficient to perform the transcription process at the same time as assembly. Steve is going to change the ___________ in the department.

Accepted Answer

workflow

Question 3

What type of training provides continuing education for current employees, mandated by some accreditation agencies?

Accepted Answer

A)  orientation 
B)  in-service 
C)  RACE training 
D)  performance improvement plans (PIPs) 
A)  orientation 
B)  in-service 
C)  RACE training 
D)  performance improvement plans (PIPs) B

Question 4

In which way is the health information management department orientation different from the organization-wide orientation?

Accepted Answer

A)  The department orientation addresses infection control. 
B)  The department orientation addresses specific job responsibilities. 
C)  The department orientation addresses employee benefits. 
D)  The department orientation includes a tour of the facility. 
A)  The department orientation addresses infection control. 
B)  The department orientation addresses specific job responsibilities. 
C)  The department orientation addresses employee benefits. 
D)  The department orientation includes a tour of the facility.

Question 5

Creation of organizational policies and procedures regarding how data are used is called:

Accepted Answer

A)  data governance 
B)  information governance 
C)  shared governance 
D)  dual governance 
A)  data governance 
B)  information governance 
C)  shared governance 
D)  dual governance

Question 6

The HIM manager encourages the nine inpatient coders to discuss difficult cases with each other via the facilities' internal e-mail system during certain days and at certain times. What is a likely outcome?

Accepted Answer

A)  Resentment for interruptions during the designated days and time 
B)  Enhanced productivity 
C)  Increase in gossip among the coders 
D)  Unresolved disagreements 
A)  Resentment for interruptions during the designated days and time 
B)  Enhanced productivity 
C)  Increase in gossip among the coders 
D)  Unresolved disagreements

Question 7

In dual governance, the governing body extends authority to the Chief Executive Officer (CEO) and the:

Accepted Answer

A)  Chief Information Officer 
B)  Chief Nursing Officer 
C)  Chief Operations Officer 
D)  Chief Medical Officer 
A)  Chief Information Officer 
B)  Chief Nursing Officer 
C)  Chief Operations Officer 
D)  Chief Medical Officer

Question 8

"The suspension procedure will be performed weekly (as approved in the bylaws)." This is an example of a(n):

Accepted Answer

A)  plan. 
B)  goal. 
C)  objective. 
D)  mission. 
A)  plan. 
B)  goal. 
C)  objective. 
D)  mission.

Question 9

An advantage to outsourcing of HIM services to a vendor is:

Accepted Answer

A)  the facility is not responsible for the quality and integrity of the outsourced services. 
B)  less internal time is required to monitor the expert, outsourced vendor services. 
C)  the employee management responsibility is shifted to the outsourcing vendor. 
D)  the signed contract is confirmation that the vendor is reputable. 
A)  the facility is not responsible for the quality and integrity of the outsourced services. 
B)  less internal time is required to monitor the expert, outsourced vendor services. 
C)  the employee management responsibility is shifted to the outsourcing vendor. 
D)  the signed contract is confirmation that the vendor is reputable.

Question 10

Who typically leads a meeting?

Accepted Answer

A)  timekeeper 
B)  chairperson 
C)  secretary 
D)  recorder 
A)  timekeeper 
B)  chairperson 
C)  secretary 
D)  recorder

Question 11

An in-service is training provided to _____________ for continued or reinforced education.

Accepted Answer

The answer of An in-service is training provided to _____________...

Question 12

Which is an appropriate discussion in the HIM department?

Accepted Answer

A)  Whether the dress code should prohibit the wearing of religious clothing 
B)  Creating a policy stating that religion is never a topic for discussion 
C)  Creating a policy stating when it is acceptable to avoid another staff member because of their religion 
D)  How to arrange holiday coverage, so that each person can recognize his or her individual religious holidays 
A)  Whether the dress code should prohibit the wearing of religious clothing 
B)  Creating a policy stating that religion is never a topic for discussion 
C)  Creating a policy stating when it is acceptable to avoid another staff member because of their religion 
D)  How to arrange holiday coverage, so that each person can recognize his or her individual religious holidays

Question 13

The development of policies and procedures to ensure the integrity and quality of data is called:

Accepted Answer

A)  data governance 
B)  information governance 
C)  shared governance 
D)  dual governance 
A)  data governance 
B)  information governance 
C)  shared governance 
D)  dual governance

Question 14

Performance standards specify:

Accepted Answer

A)  education or skills requirements for a position. 
B)  physical requirements for a position. 
C)  the quality and quantity of work to be done in a given amount of time. 
D)  number of employees in the department. 
A)  education or skills requirements for a position. 
B)  physical requirements for a position. 
C)  the quality and quantity of work to be done in a given amount of time. 
D)  number of employees in the department.

Question 15

Which topic is addressed during the physician orientation to the HIM department?

Accepted Answer

A)  suspension policy 
B)  performance improvement plan (PIP) 
C)  dress code 
D)  building safety and security 
A)  suspension policy 
B)  performance improvement plan (PIP) 
C)  dress code 
D)  building safety and security

Question 16

An in-service on e-mail etiquette should mention that:

Accepted Answer

A)  email messages are not private communication. 
B)  messages should be comprehensive. 
C)  all-capital letters should be used when the message is extremely important. 
D)  the supervisor should always be blind carbon copied (bcc'd). 
A)  email messages are not private communication. 
B)  messages should be comprehensive. 
C)  all-capital letters should be used when the message is extremely important. 
D)  the supervisor should always be blind carbon copied (bcc'd).

Question 17

Which is a function of a technical employee in the HIM department?

Accepted Answer

A)  assembly 
B)  coding 
C)  analysis 
D)  supervision 
A)  assembly 
B)  coding 
C)  analysis 
D)  supervision

Question 18

Which interview question may be perceived as discriminatory?

Accepted Answer

A)  "Where do you see yourself in 5 years?" 
B)  "How old are you?" 
C)  "Do you have reliable transportation?" 
D)  "Have you ever worked on a team?" 
A)  "Where do you see yourself in 5 years?" 
B)  "How old are you?" 
C)  "Do you have reliable transportation?" 
D)  "Have you ever worked on a team?"

Question 19

The coding manager conducts a monthly audit of inpatient cardiac surgical cases and finds an average error rate of 10% for all of the coders. A training session is scheduled that includes a group lecture on cardiac surgery by an intern, and a presentation of the corresponding correct codes by the coding manager, followed by individual tests. What training formats are described?

Accepted Answer

A)  Passive and active 
B)  Active and collaborative 
C)  Passive, active, and collaborative 
D)  Collaborative and passive 
A)  Passive and active 
B)  Active and collaborative 
C)  Passive, active, and collaborative 
D)  Collaborative and passive

Question 20

Which should be the first step in addressing an employee's poor performance?

Accepted Answer

A)  written warning 
B)  probation or suspension 
C)  consulting with HR 
D)  counseling or verbal warning 
A)  written warning 
B)  probation or suspension 
C)  consulting with HR 
D)  counseling or verbal warning

Policies and procedures should be reviewed:

In his HIM department, Steve decided it would be more efficient to perform the transcription process at the same time as assembly. Steve is going to change the ___________ in the department.

What type of training provides continuing education for current employees, mandated by some accreditation agencies?

In which way is the health information management department orientation different from the organization-wide orientation?

Creation of organizational policies and procedures regarding how data are used is called:

The HIM manager encourages the nine inpatient coders to discuss difficult cases with each other via the facilities' internal e-mail system during certain days and at certain times. What is a likely outcome?

In dual governance, the governing body extends authority to the Chief Executive Officer (CEO) and the:

"The suspension procedure will be performed weekly (as approved in the bylaws)." This is an example of a(n):

An advantage to outsourcing of HIM services to a vendor is:

Who typically leads a meeting?

An in-service is training provided to _____________ for continued or reinforced education.

Which is an appropriate discussion in the HIM department?

The development of policies and procedures to ensure the integrity and quality of data is called:

Performance standards specify:

Which topic is addressed during the physician orientation to the HIM department?

An in-service on e-mail etiquette should mention that:

Which is a function of a technical employee in the HIM department?

Which interview question may be perceived as discriminatory?

Which should be the first step in addressing an employee's poor performance?

The Health Care Industry

Collecting and Storing Health Care Data

Sources of Data

Data Quality and Management

Coded Data

Financial Management

Statistics and Data Analytics

Confidentiality and Compliance

Performance Improvement and Project Management

Filters

Exam 9: Management and Leadership

Policies and procedures should be reviewed:

In his HIM department, Steve decided it would be more efficient to perform the transcription process at the same time as assembly. Steve is going to change the ___________ in the department.

What type of training provides continuing education for current employees, mandated by some accreditation agencies?

In which way is the health information management department orientation different from the organization-wide orientation?

Creation of organizational policies and procedures regarding how data are used is called:

The HIM manager encourages the nine inpatient coders to discuss difficult cases with each other via the facilities' internal e-mail system during certain days and at certain times. What is a likely outcome?

In dual governance, the governing body extends authority to the Chief Executive Officer (CEO) and the:

"The suspension procedure will be performed weekly (as approved in the bylaws)." This is an example of a(n):

An advantage to outsourcing of HIM services to a vendor is:

Who typically leads a meeting?

An in-service is training provided to _____________ for continued or reinforced education.

Which is an appropriate discussion in the HIM department?

The development of policies and procedures to ensure the integrity and quality of data is called:

Performance standards specify:

Which topic is addressed during the physician orientation to the HIM department?

An in-service on e-mail etiquette should mention that:

Which is a function of a technical employee in the HIM department?

Which interview question may be perceived as discriminatory?

Which should be the first step in addressing an employee's poor performance?

The Health Care Industry

Collecting and Storing Health Care Data

Sources of Data

Data Quality and Management

Coded Data

Financial Management

Statistics and Data Analytics

Confidentiality and Compliance

Performance Improvement and Project Management

Filters