Exam 8: Selection II: Testing and Other Assessments

Scenario 8-3 Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected by the company on the advice of the doctor who performed the mandatory medical examination. -Refer to Scenario 8-3. Which legislation applies in this case?

Scenario 8-1 The Federal Transportation Safety Board recently stated that Provincial Ferries has failed to effectively enforce its zero-tolerance substance abuse policy. As part of its investigation into several fatal ferry accidents, the board revealed a pattern of crew use of cannabis. Data in HRIS showed significant costs associated with employee accidents, absenteeism, turnover, and tardiness due to workplace drug and alcohol use. The company president of one of the ferries wants the Transportation Board to implement mandatory employee drug testing. The union opposes mandatory testing and states that the issue has never been brought to the joint safety committee. Management is wondering why no one is standing up for what is right and reporting coworkers who are impaired on the job. -Refer to Scenario 8-1. In this situation, what legally protected ground would mandatory employee drug testing be violating?

The central requirement for any selection tests or assessment procedures is that they accurately assess the individual's performance, or capacity to perform, the essential components of the job in question safely, efficiently, and reliably.

Scenario 8-2 A new call centre, Quantum Inc., is hiring individuals with call centre telephone experience and skills. The minimum qualifications are a Grade 12 diploma. Applicants must possess the ability to learn new skills and adapt to new situations. Turnover in the call centre industry is very high, so the CEO of Quantum wants the company's testing process to ensure that Quantum hires the most qualified applicants for the positions. -Refer to Scenario 8-2. Which test method could Quantum Inc. use to test for the ability to learn new skills and adapt to new situations?

Canadian employers can discriminate on the basis of medical, genetic, or physical condition if the condition poses a serious and demonstrable impediment to the conduct of the work or poses serious threats to the health and safety of people.

According to the textbook, which of the following is NOT an example of a psychomotor ability?

Psychological testing is a standardized procedure used to obtain a sample of a person's behaviour and to describe the behaviour with the aid of some measurement scale.

Which term refers to intelligence, general mental ability, or intellectual ability?

Employers have an obligation to accommodate workers with medical or physical conditions on an individual basis.

A disability cannot be used to screen out applicants unless it can be demonstrated that the ability in question is a bona fide occupational requirement.

Suppose you are seeking an individual with quick finger dexterity for a keyboard operator position. In which of the following categories would dexterity be classified?

Human rights legislation has accepted only three narrow grounds to justify treating employees or job applicants with HIV/AIDS differently from other employees. Which of the following is NOT one of the grounds?

Scenario 8-3 Bill, who has an arthritic condition, applied for a position as a private bus driver. He met all the conditions of the selection process but was rejected by the company on the advice of the doctor who performed the mandatory medical examination. -Refer to Scenario 8-3. What legally protected ground may be violated in this situation?

What is the goal of employment testing?

Which of the following concepts refers to an enduring, general trait or characteristic on which people differ and that they bring to a work situation?

Being very intelligent can be a disadvantage for an employee working at a low-skilled job.

Scenario 8-2 A new call centre, Quantum Inc., is hiring individuals with call centre telephone experience and skills. The minimum qualifications are a Grade 12 diploma. Applicants must possess the ability to learn new skills and adapt to new situations. Turnover in the call centre industry is very high, so the CEO of Quantum wants the company's testing process to ensure that Quantum hires the most qualified applicants for the positions. -Refer to Scenario 8-2. How would Quantum Inc. determine an applicant's minimum educational qualifications?

Scenario 8-1 The Federal Transportation Safety Board recently stated that Provincial Ferries has failed to effectively enforce its zero-tolerance substance abuse policy. As part of its investigation into several fatal ferry accidents, the board revealed a pattern of crew use of cannabis. Data in HRIS showed significant costs associated with employee accidents, absenteeism, turnover, and tardiness due to workplace drug and alcohol use. The company president of one of the ferries wants the Transportation Board to implement mandatory employee drug testing. The union opposes mandatory testing and states that the issue has never been brought to the joint safety committee. Management is wondering why no one is standing up for what is right and reporting coworkers who are impaired on the job. -Refer to Scenario 8-1. All of the following are proactive measures to address workplace drug and alcohol problems, EXCEPT which one?

What is psychological testing, and how are psychological tests used?

Selection programs seek to predict the degree to which job applicants possess the knowledge, skills, abilities, and other attributes related to the job. Define, describe, and give an example of two work samples and/or simulation tests and how they predict particular job-relevant knowledge, skills, abilities and other attributes.