Exam 10: Conflict and Conflict Resolution

During a conflict, one negative comment is often reciprocated with an even more negative comment. When this continues, it is known as a(n)

In research on relationship development and satisfaction, FBF stands for

Marriage researcher John Gottman suggested the avoidance style of conflict is used by some individuals

Compared to individualists, collectivists use the __________ conflict strategy less often.

When a respondent seems disinterested in what we have to say, Gibb refers to the behavior as

Jason has a high degree of interest in his own goals and a low degree of interest in his relationship with Angela or even Angela herself. Jason's conflict style is

Although they occasionally argue, Mark and Kayla are invested in their relationship. She depends on him for support in her challenging college major, and he depends on her to help him with his parents. They have a(n) __________ relationship.

Sally and Stephan are currently disagreeing about how money should be spent and saved in their family. Stephan thinks Sally spends too little, and Sally thinks Stephan spends too much. This _________ conflict is resulting in weekly arguments.

Individuals who use integrative conflict style are

Control orientation is to problem orientation as _________ is to

One of the hardest situations to deal with is when someone criticizes us for something we know is true. In this case, the best response is to ___________ the statement.

Compromise is often the best conflict strategy when

One multipurpose, nondefensive response that is most effective in responding to others' criticisms involves

Carmen is highly interested in pursuing her own goals. According to the dual-concern model, she is

Zach's conflict style often includes threats and nonverbal behaviors, such as stonewalling. His style is also known as

When we respond to friends supportively and in a way that signals open-mindedness and interest, we are using a(n) _________ response.

Janet is paired with George on a work project. As they work together, Janet soon finds out that no matter what concerns she has about how the project is going, George will argue with her until he is satisfied that he won. Also, he takes credit for her ideas whenever they update the boss on their progress. By the end of the project, Janet is left feeling unmotivated because of George's __________________ style.

Nancy has a hard time interacting with others, and the interactions she has are usually negative. Based on this information, Nancy is probably high in

People who are lower in status are most likely to use the _________________ style.

Christine would do anything to maintain her current relationship with Devon, even at the risk of her own self-interest. She clearly has a(n) ___________ conflict style.