Question 1

By 2010, recent immigrants will account for half of all new U.S. workers.

Accepted Answer

A) True 
 B)False  True

Question 2

By 2010, recent____________________ will account for half of all new U.S. workers.

Accepted Answer

immigrants

Question 3

Rules that teach members of a culture how to behave in common social situations (such as table manners at meals) are considered ____________________ rules.

Accepted Answer

formal

Question 4

When it comes to decision-making customs, executives from low-context cultures

Accepted Answer

A)  tend to focus on the results of the decisions they face. 
B)  prefer to make their deals slowly, after much discussion. 
C)  spend a lot of time on each little point to display their good faith. 
D)  arrive at decisions through consensus, after an elaborate and time- consuming process. 
A)  tend to focus on the results of the decisions they face. 
B)  prefer to make their deals slowly, after much discussion. 
C)  spend a lot of time on each little point to display their good faith. 
D)  arrive at decisions through consensus, after an elaborate and time- consuming process.

Question 5

German business letters often close with

Accepted Answer

A)  a joke. 
B)  a compliment to the recipient. 
C)  a question. 
D)  none of the above. 
A)  a joke. 
B)  a compliment to the recipient. 
C)  a question. 
D)  none of the above.

Question 6

Whether called a huilu (China), vzyatka (Russia), or una mordida (Mexico), money paid to get favors from officials is still a ____________________.

Accepted Answer

The answer of Whether called a huilu (China), vzyatka (Russia),...

Question 7

To learn as much as you can about a culture

Accepted Answer

A)  read books and articles about the culture. 
B)  sample newspapers, magazines, music, and movies of that culture. 
C)  study the languages of the culture. 
D)  do all of the above. 
A)  read books and articles about the culture. 
B)  sample newspapers, magazines, music, and movies of that culture. 
C)  study the languages of the culture. 
D)  do all of the above.

Question 8

Studies show that in all cultures, men and women tend to have different communication styles.

Accepted Answer

A) True 
 B)False

Question 9

In any culture, frequent eye contact is regarded as a sign of honesty and openness.

Accepted Answer

A) True 
 B)False

Question 10

Cultural rules learned over time by watching how people behave and then imitating that behavior are called ____________________ rules.

Accepted Answer

The answer of Cultural rules learned over time by watching...

Question 11

There are few significant differences between English as it is spoken in the U.S. and English as it is spoken in the United Kingdom.

Accepted Answer

A) True 
 B)False

Question 12

When you're preparing to do business in another culture, even studying that culture in advance won't help you communicate more effectively.

Accepted Answer

A) True 
 B)False

Question 13

Cultural differences in nonverbal communication can influence

Accepted Answer

A)  greetings. 
B)  attitudes toward personal space. 
C)  attitudes toward touching. 
D)  all of the above. 
A)  greetings. 
B)  attitudes toward personal space. 
C)  attitudes toward touching. 
D)  all of the above.

Question 14

Swedish business culture values direct communication as a sign of efficiency, but discourages heated debates and confrontations.

Accepted Answer

A) True 
 B)False

Question 15

When preparing a message to someone from another culture, you should

Accepted Answer

A)  write the letter in English and then translate it into the target language. 
B)  assume that the audience is familiar with common U.S. phrases and references. 
C)  be sure to remove all graphics, in case they might offend someone. 
D)  be careful to express numbers and dates in the format used in that person's culture. 
A)  write the letter in English and then translate it into the target language. 
B)  assume that the audience is familiar with common U.S. phrases and references. 
C)  be sure to remove all graphics, in case they might offend someone. 
D)  be careful to express numbers and dates in the format used in that person's culture.

Question 16

Machine translations are usually ____________ those produced by human
Translators.

Accepted Answer

A)  more accurate than 
B)  less accurate than 
C)  just as accurate as 
D)  more costly than 
A)  more accurate than 
B)  less accurate than 
C)  just as accurate as 
D)  more costly than

Question 17

American and German businesspeople use the same level of formality in writing business messages.

Accepted Answer

A) True 
 B)False

Question 18

All the industrialized nations have signed a treaty that makes payoffs to foreign officials a criminal offense.

Accepted Answer

A) True 
 B)False

Question 19

In general, international correspondence tends to be ____________ than that
Of the United States.

Accepted Answer

A)  more direct 
B)  less formal 
C)  more formal 
D)  much shorter 
A)  more direct 
B)  less formal 
C)  more formal 
D)  much shorter

Question 20

In Arab countries, it is impolite to take gifts to a man's wife, but it is acceptable to take gifts to his children.

Accepted Answer

A) True 
 B)False

By 2010, recent immigrants will account for half of all new U.S. workers.

By 2010, recent____________________ will account for half of all new U.S. workers.

Rules that teach members of a culture how to behave in common social situations (such as table manners at meals) are considered ____________________ rules.

When it comes to decision-making customs, executives from low-context cultures

German business letters often close with

Whether called a huilu (China), vzyatka (Russia), or una mordida (Mexico), money paid to get favors from officials is still a ____________________.

To learn as much as you can about a culture

Studies show that in all cultures, men and women tend to have different communication styles.

In any culture, frequent eye contact is regarded as a sign of honesty and openness.

Cultural rules learned over time by watching how people behave and then imitating that behavior are called ____________________ rules.

There are few significant differences between English as it is spoken in the U.S. and English as it is spoken in the United Kingdom.

When you're preparing to do business in another culture, even studying that culture in advance won't help you communicate more effectively.

Cultural differences in nonverbal communication can influence

Swedish business culture values direct communication as a sign of efficiency, but discourages heated debates and confrontations.

When preparing a message to someone from another culture, you should

Machine translations are usually ____________ those produced by human Translators.

American and German businesspeople use the same level of formality in writing business messages.

All the industrialized nations have signed a treaty that makes payoffs to foreign officials a criminal offense.

In general, international correspondence tends to be ____________ than that Of the United States.

In Arab countries, it is impolite to take gifts to a man's wife, but it is acceptable to take gifts to his children.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Nonverbal Communication Skills

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Creating and Delivering Online and Oral Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Format, Layout of Business Documents, Applying and Interviewing for Employment

Filters

Exam 3: Communicating in a World of Diversity

By 2010, recent immigrants will account for half of all new U.S. workers.

By 2010, recent____________________ will account for half of all new U.S. workers.

Rules that teach members of a culture how to behave in common social situations (such as table manners at meals) are considered ____________________ rules.

When it comes to decision-making customs, executives from low-context cultures

German business letters often close with

Whether called a huilu (China), vzyatka (Russia), or una mordida (Mexico), money paid to get favors from officials is still a ____________________.

To learn as much as you can about a culture

Studies show that in all cultures, men and women tend to have different communication styles.

In any culture, frequent eye contact is regarded as a sign of honesty and openness.

Cultural rules learned over time by watching how people behave and then imitating that behavior are called ____________________ rules.

There are few significant differences between English as it is spoken in the U.S. and English as it is spoken in the United Kingdom.

When you're preparing to do business in another culture, even studying that culture in advance won't help you communicate more effectively.

Cultural differences in nonverbal communication can influence

Swedish business culture values direct communication as a sign of efficiency, but discourages heated debates and confrontations.

When preparing a message to someone from another culture, you should

Machine translations are usually ____________ those produced by human Translators.

American and German businesspeople use the same level of formality in writing business messages.

All the industrialized nations have signed a treaty that makes payoffs to foreign officials a criminal offense.

In general, international correspondence tends to be ____________ than that Of the United States.

In Arab countries, it is impolite to take gifts to a man's wife, but it is acceptable to take gifts to his children.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Nonverbal Communication Skills

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding, Evaluating, and Processing Information

Designing Visual Communication

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Creating and Delivering Online and Oral Presentations

Enhancing Presentations With Slides and Other Visuals

Building Careers and Writing Résumés

Format, Layout of Business Documents, Applying and Interviewing for Employment

Filters