Exam 15: Service Information

The viscosity of engine oil is found where?

(Multiple Choice)

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Question 21

Technician A says that electronic service information can be printed out so the technician can make notes on the copy. Technician B says that electronic service information prevents damage to the hardcopy service manuals. Which technician is correct?

(Multiple Choice)

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Question 22

What type notification relates to repairs that are always covered by the manufacturer to correct a safety or emission related concern?

(Multiple Choice)

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Question 23

Technician A says that labor guides often provide more time for severely rusted or damaged vehicles.Technician B says that some labor guides also provide parts and price information. Which technician is correct?

(Multiple Choice)

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Question 24

Which of the following is TRUE regarding service hotlines?

(Multiple Choice)

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Question 25

Aftermarket parts catalogs can be a useful source of information and they are usually ________.

(Multiple Choice)

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Question 26

Aftermarket service information is available in what format?

(Multiple Choice)

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Question 27

What is a free Internet site that contains case studies of problems and successful repairs?

(Multiple Choice)

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Question 28

Showing 21 - 28 of 28

Exam 15: Service Information

The viscosity of engine oil is found where?

Technician A says that electronic service information can be printed out so the technician can make notes on the copy. Technician B says that electronic service information prevents damage to the hardcopy service manuals. Which technician is correct?

What type notification relates to repairs that are always covered by the manufacturer to correct a safety or emission related concern?

Technician A says that labor guides often provide more time for severely rusted or damaged vehicles.Technician B says that some labor guides also provide parts and price information. Which technician is correct?

Which of the following is TRUE regarding service hotlines?

Aftermarket parts catalogs can be a useful source of information and they are usually ________.

Aftermarket service information is available in what format?

What is a free Internet site that contains case studies of problems and successful repairs?

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