Question 1

Which of these actions is not a component of practicing active listening?

Accepted Answer

A)  Focusing on the speaker's words 
B)  Paying attention to what is being said 
C)  Thinking about the meaning of what the speaker is expressing 
D)  Trying to remember everything that is said 
A)  Focusing on the speaker's words 
B)  Paying attention to what is being said 
C)  Thinking about the meaning of what the speaker is expressing 
D)  Trying to remember everything that is said D

Question 2

The appropriate time to provide an employer your references is:

Accepted Answer

A)  When you upload your resume electronically. 
B)  At the time of the interview. 
C)  To mail it alongside your letter of recommendations. 
D)  After your contacts accept being used as references. 
A)  When you upload your resume electronically. 
B)  At the time of the interview. 
C)  To mail it alongside your letter of recommendations. 
D)  After your contacts accept being used as references. B

Question 3

When requesting a letter of recommendation, you should inform the reference all the following except:

Accepted Answer

A)  What the job you are applying for. 
B)  Who to send it to. 
C)  When you will need it. 
D)  What qualities needs to be highlighted for the employer. 
A)  What the job you are applying for. 
B)  Who to send it to. 
C)  When you will need it. 
D)  What qualities needs to be highlighted for the employer. B

Question 4

All the following are appropriate targets to give your resume to except:

Accepted Answer

A)  An employer who posted a job opening. 
B)  An employer who has not posted a job opening. 
C)  Friends and relatives. 
D)  All the options. 
A)  An employer who posted a job opening. 
B)  An employer who has not posted a job opening. 
C)  Friends and relatives. 
D)  All the options.

Question 5

When is the best time to ask a reference for a letter of recommendation?

Accepted Answer

A)  When you begin your schooling or training. 
B)  Before you apply for a job and submit it with your application. 
C)  Throughout your schooling and career. 
D)  When you first meet an instructor or employer. 
A)  When you begin your schooling or training. 
B)  Before you apply for a job and submit it with your application. 
C)  Throughout your schooling and career. 
D)  When you first meet an instructor or employer.

Question 6

An example of a behavioral interview question is:

Accepted Answer

A)  Why should I hire you? 
B)  How would you deal with an angry patient? 
C)  Why did you choose this career? 
D)  Where did you complete your education? 
A)  Why should I hire you? 
B)  How would you deal with an angry patient? 
C)  Why did you choose this career? 
D)  Where did you complete your education?

Question 7

During an interview, you are asked to describe a time when you had a conflict with a co-worker and how you managed it. This is an example of which type of interview question?

Accepted Answer

A)  Behavioral 
B)  Occupational 
C)  Situational 
D)  Traditional 
A)  Behavioral 
B)  Occupational 
C)  Situational 
D)  Traditional

Question 8

The heading of your resume should include all the following except:

Accepted Answer

A)  Your name at the top. 
B)  Your first and last name. 
C)  Your name in larger font. 
D)  Your name in lower case. 
A)  Your name at the top. 
B)  Your first and last name. 
C)  Your name in larger font. 
D)  Your name in lower case.

Question 9

All the following adjustments must be made if submitting as an e-resume except:

Accepted Answer

A)  Recapitalize to emphasize words. 
B)  Replacing bullets with other symbols, such as "+" or "-". 
C)  Converting to a PDF format. 
D)  Proofreading for oddly wrapped lines or formatting issues. 
A)  Recapitalize to emphasize words. 
B)  Replacing bullets with other symbols, such as "+" or "-". 
C)  Converting to a PDF format. 
D)  Proofreading for oddly wrapped lines or formatting issues.

Question 10

Sarah recently graduated from a medical assisting program. She previously worked for several years as a cashier at a grocery store. The best resume format for her is the:

Accepted Answer

A)  Chronologic. 
B)  Combination. 
C)  Direct. 
D)  Functional. 
A)  Chronologic. 
B)  Combination. 
C)  Direct. 
D)  Functional.

Question 11

The purpose of using "power" words is:

Accepted Answer

A)  To strengthen and highlight specific duties in your resume. 
B)  To help the employer quickly review all the submitted resumes. 
C)  To standardize your resume with others. 
D)  To use the same words and phrases as others in the health care profession. 
A)  To strengthen and highlight specific duties in your resume. 
B)  To help the employer quickly review all the submitted resumes. 
C)  To standardize your resume with others. 
D)  To use the same words and phrases as others in the health care profession.

Question 12

Which of the following is not an effective method of practicing for an interview?

Accepted Answer

A)  To avoid sounding rehearsed, spend minimal time reviewing interview questions. 
B)  Write out answers to common interview questions and take them with you to the interview. 
C)  Memorize answers for many commonly asked interview questions. 
D)  Practice using your qualifications and examples to answer common interview questions. 
A)  To avoid sounding rehearsed, spend minimal time reviewing interview questions. 
B)  Write out answers to common interview questions and take them with you to the interview. 
C)  Memorize answers for many commonly asked interview questions. 
D)  Practice using your qualifications and examples to answer common interview questions.

Question 13

When should you include a cover letter with your resume when applying for a job?

Accepted Answer

A)  Only when the job posting requests it. 
B)  When submitting a resume electronically. 
C)  When references are requested by the employer and it is included in the cover letter. 
D)  Include a cover letter whenever possible. 
A)  Only when the job posting requests it. 
B)  When submitting a resume electronically. 
C)  When references are requested by the employer and it is included in the cover letter. 
D)  Include a cover letter whenever possible.

Question 14

The best resume format to use when trying to emphasize work history is:

Accepted Answer

A)  Chronologic. 
B)  Combination. 
C)  Direct. 
D)  Functional. 
A)  Chronologic. 
B)  Combination. 
C)  Direct. 
D)  Functional.

Question 15

Which of the following personal e-mail address is not appropriate to include in a resume?

Accepted Answer

A)  lakisha.7.williams@xxx.com 
B)  sandra.tran@xxx.edu 
C)  happyboy@xxx.com 
D)  All the options 
A)  lakisha.7.williams@xxx.com 
B)  sandra.tran@xxx.edu 
C)  happyboy@xxx.com 
D)  All the options

Which of these actions is not a component of practicing active listening?

The appropriate time to provide an employer your references is:

When requesting a letter of recommendation, you should inform the reference all the following except:

All the following are appropriate targets to give your resume to except:

When is the best time to ask a reference for a letter of recommendation?

An example of a behavioral interview question is:

During an interview, you are asked to describe a time when you had a conflict with a co-worker and how you managed it. This is an example of which type of interview question?

The heading of your resume should include all the following except:

All the following adjustments must be made if submitting as an e-resume except:

Sarah recently graduated from a medical assisting program. She previously worked for several years as a cashier at a grocery store. The best resume format for her is the:

The purpose of using "power" words is:

Which of the following is not an effective method of practicing for an interview?

When should you include a cover letter with your resume when applying for a job?

The best resume format to use when trying to emphasize work history is:

Which of the following personal e-mail address is not appropriate to include in a resume?

Managing Your Approach to Work

Managing Your Emotions

Building Personal Emotional Strengths

Enhancing Your Well-Being

Building Relationships

Managing Conflict

Creating Successful Interactions

Mastering Professional Communication and Being a Student

Preparing for Your First Job

Ready for Work

Planning for Career Success

Advancing in Your Career

Filters

Exam 10: Apply for Jobs and Landing the Job

Which of these actions is not a component of practicing active listening?

The appropriate time to provide an employer your references is:

When requesting a letter of recommendation, you should inform the reference all the following except:

All the following are appropriate targets to give your resume to except:

When is the best time to ask a reference for a letter of recommendation?

An example of a behavioral interview question is:

During an interview, you are asked to describe a time when you had a conflict with a co-worker and how you managed it. This is an example of which type of interview question?

The heading of your resume should include all the following except:

All the following adjustments must be made if submitting as an e-resume except:

Sarah recently graduated from a medical assisting program. She previously worked for several years as a cashier at a grocery store. The best resume format for her is the:

The purpose of using "power" words is:

Which of the following is not an effective method of practicing for an interview?

When should you include a cover letter with your resume when applying for a job?

The best resume format to use when trying to emphasize work history is:

Which of the following personal e-mail address is not appropriate to include in a resume?

Managing Your Approach to Work

Managing Your Emotions

Building Personal Emotional Strengths

Enhancing Your Well-Being

Building Relationships

Managing Conflict

Creating Successful Interactions

Mastering Professional Communication and Being a Student

Preparing for Your First Job

Ready for Work

Planning for Career Success

Advancing in Your Career

Filters