Question 1

Trader Joe's has a policy opposed to employee involvement in decision-making.

Accepted Answer

A) True 
 B)False  True

Question 2

Which company dominates today's bicycle industry, along with China Bicycle Company?

Accepted Answer

A)  Schwinn 
B)  Raleigh 
C)  Huffy 
D)  Giant 
A)  Schwinn 
B)  Raleigh 
C)  Huffy 
D)  Giant D

Question 3

Autonomous initiatives emerge as the result of experimentation outside the official resource allocation process.

Accepted Answer

A) True 
 B)False  True

Question 4

Apple Computer recently decided to make the customer service function part of U.S. operations, rather than relying on a contractor in India to answer customer calls.

Accepted Answer

A) True 
 B)False

Question 5

It is increasingly recognized that good ideas emerge from middle and lower levels in an organization.

Accepted Answer

A) True 
 B)False

Question 6

Labor cost is a primary expense in grocery retailing.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not true about Trader Joe's execution strategy?

Accepted Answer

A)  Most sales come from in-store brands. 
B)  Employees are not continuously trained and developed. 
C)  Carry more items than competitors such as Safeway and Kroger. 
D)  Provide compensation and bonuses that are significantly higher than industry averages. 
A)  Most sales come from in-store brands. 
B)  Employees are not continuously trained and developed. 
C)  Carry more items than competitors such as Safeway and Kroger. 
D)  Provide compensation and bonuses that are significantly higher than industry averages.

Question 8

Describe two limitations of using financial measures as performance indicators.

Accepted Answer

One limitation of financial measures is

Question 9

What are the four components of the balanced scorecard?

Accepted Answer

A)  Financial, Customer, Internal business processes, Learning and Growth 
B)  Human Resources, Finance, Marketing, Information Technology 
C)  Management, Marketing, Finance, Accounting 
D)  Knowledge Management, Human Resources, Marketing, Finance 
A)  Financial, Customer, Internal business processes, Learning and Growth 
B)  Human Resources, Finance, Marketing, Information Technology 
C)  Management, Marketing, Finance, Accounting 
D)  Knowledge Management, Human Resources, Marketing, Finance

Question 10

Which of the following is not a component of the strategic planning process?

Accepted Answer

A)  Reflect on vision 
B)  Analyze business and corporate environment 
C)  Recruit the right people 
D)  Select strategy 
A)  Reflect on vision 
B)  Analyze business and corporate environment 
C)  Recruit the right people 
D)  Select strategy

Question 11

The strategy execution model of Silicon Valley has been tried and rejected in Hong Kong's Cyberport and India's Bangalore.

Accepted Answer

A) True 
 B)False

Question 12

Control systems are analogous to what part of an automobile?

Accepted Answer

A)  Speedometer 
B)  Steering wheel 
C)  Engine 
D)  Brakes 
A)  Speedometer 
B)  Steering wheel 
C)  Engine 
D)  Brakes

Question 13

______________ structures divide work based on products or markets.

Accepted Answer

A)  Functional 
B)  Divisional 
C)  Matrix 
D)  Network 
A)  Functional 
B)  Divisional 
C)  Matrix 
D)  Network

Question 14

As introduced by Michael Dell, his company's "winning cultures" refers to de-emphasizing customers, service and quality and instead emphasizing low pricing.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a purpose of organizational structure?

Accepted Answer

A)  Identify what people do 
B)  Divide tasks across units in order to accomplish strategy 
C)  Identify how people coordinate activities 
D)  Recruit individuals to the firm 
A)  Identify what people do 
B)  Divide tasks across units in order to accomplish strategy 
C)  Identify how people coordinate activities 
D)  Recruit individuals to the firm

Question 16

Many governments around the world are interested in fostering a Silicon valley-like culture and networks.

Accepted Answer

A) True 
 B)False

Question 17

Jack Welch was the former CEO of:

Accepted Answer

A)  General Electric 
B)  Home Depot 
C)  Nike 
D)  IBM 
A)  General Electric 
B)  Home Depot 
C)  Nike 
D)  IBM

Question 18

Trader Joe's does not sell products made from genetically modified ingredients.

Accepted Answer

A) True 
 B)False

Question 19

List the four components of the balanced scorecard and explain each.

Accepted Answer

The four components include:
.Customer -

Question 20

__________ initiatives are carried out within the official resource allocation process.

Accepted Answer

A)  Autonomous 
B)  Induced 
C)  Informal 
D)  Emergent 
A)  Autonomous 
B)  Induced 
C)  Informal 
D)  Emergent

Trader Joe's has a policy opposed to employee involvement in decision-making.

Which company dominates today's bicycle industry, along with China Bicycle Company?

Autonomous initiatives emerge as the result of experimentation outside the official resource allocation process.

Apple Computer recently decided to make the customer service function part of U.S. operations, rather than relying on a contractor in India to answer customer calls.

It is increasingly recognized that good ideas emerge from middle and lower levels in an organization.

Labor cost is a primary expense in grocery retailing.

Which of the following is not true about Trader Joe's execution strategy?

Describe two limitations of using financial measures as performance indicators.

What are the four components of the balanced scorecard?

Which of the following is not a component of the strategic planning process?

The strategy execution model of Silicon Valley has been tried and rejected in Hong Kong's Cyberport and India's Bangalore.

Control systems are analogous to what part of an automobile?

______________ structures divide work based on products or markets.

As introduced by Michael Dell, his company's "winning cultures" refers to de-emphasizing customers, service and quality and instead emphasizing low pricing.

Which of the following is not a purpose of organizational structure?

Many governments around the world are interested in fostering a Silicon valley-like culture and networks.

Jack Welch was the former CEO of:

Trader Joe's does not sell products made from genetically modified ingredients.

List the four components of the balanced scorecard and explain each.

__________ initiatives are carried out within the official resource allocation process.

Defining Strategy

Developing Resources

Serving Customers

Seeking Opportunity

Competing With Rivals

Specifying a Business Model

Considering Corporate Strategy

Thinking Globally

Acting Responsibly

Managing Knowledge

Providing Leadership

Filters

Exam 10: Ensuring Execution

Trader Joe's has a policy opposed to employee involvement in decision-making.

Which company dominates today's bicycle industry, along with China Bicycle Company?

Autonomous initiatives emerge as the result of experimentation outside the official resource allocation process.

Apple Computer recently decided to make the customer service function part of U.S. operations, rather than relying on a contractor in India to answer customer calls.

It is increasingly recognized that good ideas emerge from middle and lower levels in an organization.

Labor cost is a primary expense in grocery retailing.

Which of the following is not true about Trader Joe's execution strategy?

Describe two limitations of using financial measures as performance indicators.

What are the four components of the balanced scorecard?

Which of the following is not a component of the strategic planning process?

The strategy execution model of Silicon Valley has been tried and rejected in Hong Kong's Cyberport and India's Bangalore.

Control systems are analogous to what part of an automobile?

______________ structures divide work based on products or markets.

As introduced by Michael Dell, his company's "winning cultures" refers to de-emphasizing customers, service and quality and instead emphasizing low pricing.

Which of the following is not a purpose of organizational structure?

Many governments around the world are interested in fostering a Silicon valley-like culture and networks.

Jack Welch was the former CEO of:

Trader Joe's does not sell products made from genetically modified ingredients.

List the four components of the balanced scorecard and explain each.

__________ initiatives are carried out within the official resource allocation process.

Defining Strategy

Developing Resources

Serving Customers

Seeking Opportunity

Competing With Rivals

Specifying a Business Model

Considering Corporate Strategy

Thinking Globally

Acting Responsibly

Managing Knowledge

Providing Leadership

Filters