Question 1

Of the following, who is most closely associated with the idea that citizens are subjects of the administrative state?

Accepted Answer

A)  Emmette Redford 
B)  Charles Goodsell 
C) Alvin Gouldner 
D) Ralph Hummel 
A)  Emmette Redford 
B)  Charles Goodsell 
C) Alvin Gouldner 
D) Ralph Hummel

Question 2

1. Within the bounds of privacy and decency, list all the ways in which you are dependent upon public administrators on a day to day basis. How do these relationships of dependence fit into the discussion of public administration and the public presented in the book? How would further development of e-government impact this dependence? Would it increase, decrease, or not impact efficiency? Why?

Accepted Answer

On a day to day basis, I am dependent up

Question 3

The traditional managerial approach to public administration encourages governments to steer, not row.

Accepted Answer

A) True 
 B)False

Question 4

In the past 50 years, judicial decisions and legislation have made it easier to have the "standing" necessary to litigate a claim against an administrative agency.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following best describes the relationship between citizen and public administrator upon which traditional democratic constitutionalism is predicated?

Accepted Answer

A)  subject and ruler 
B)  sovereign and servant 
C) client and service provider 
D) none of the above 
A)  subject and ruler 
B)  sovereign and servant 
C) client and service provider 
D) none of the above

Question 6

Individual citizens tend to become dependent on public administrative action in the modern administrative state.

Accepted Answer

A) True 
 B)False

Question 7

Of the following, which author finds the relationship of the public to contemporary public administration most satisfactory?

Accepted Answer

A)  Emmette Redford 
B)  Milton Friedman 
C) Charles Goodsell 
D) Charles Reich 
A)  Emmette Redford 
B)  Milton Friedman 
C) Charles Goodsell 
D) Charles Reich

Question 8

The NPM favors the contracting out of government goods and services. What potential problems may arise out of the increased use of contracting? How could these problems be addressed? Explain.

Accepted Answer

There are several potential problems tha

Question 9

Most of the public agrees that the government wastes a lot of money.

Accepted Answer

A) True 
 B)False

Question 10

According to Charles Goodsell, most citizens perceive their interactions with public bureaucracies as

Accepted Answer

A)  unfair 
B)  inefficient 
C) efficient 
D) corrupt 
A)  unfair 
B)  inefficient 
C) efficient 
D) corrupt

Question 11

According to the chapter, which of the following most accurately describes the public's view of public administration?

Accepted Answer

A)  public administration is viewed favorably both in abstract and concrete terms 
B)  public administration is viewed negatively both in abstract and concrete terms 
C) public administration is viewed favorably in the abstract but negatively in concrete terms 
D) public administration is viewed negatively in the abstract but favorably in concrete terms 
A)  public administration is viewed favorably both in abstract and concrete terms 
B)  public administration is viewed negatively both in abstract and concrete terms 
C) public administration is viewed favorably in the abstract but negatively in concrete terms 
D) public administration is viewed negatively in the abstract but favorably in concrete terms

Question 12

Which of the following best fits the definition of a "public interest group"?

Accepted Answer

A)  the AFL- CIO 
B)  the American Bar Association 
C) the League of Women Voters 
D) the Public Broadcasting System 
A)  the AFL- CIO 
B)  the American Bar Association 
C) the League of Women Voters 
D) the Public Broadcasting System

Question 13

Discuss the advantages and disadvantages of greater citizen participation in public administration. Consider each of the possible means of participation discussed in the chapter.

Accepted Answer

There are several advantages and disadva

Question 14

Client-centered public administration emphasizes

Accepted Answer

A)  impersonality 
B)  passing costs off to clients 
C) due process 
D) organizing functions around clients' overall needs and interests 
A)  impersonality 
B)  passing costs off to clients 
C) due process 
D) organizing functions around clients' overall needs and interests

Question 15

Litigation and street-level encounters are largely informed by the values of the legalistic approach.

Accepted Answer

A) True 
 B)False

Question 16

The joint provision of public services by public administrators and service consumers is

Accepted Answer

A)  coproduction 
B)  human services integration 
C) advocacy administration 
D) mandated by the National Environmental Policy Act 
A)  coproduction 
B)  human services integration 
C) advocacy administration 
D) mandated by the National Environmental Policy Act

Question 17

In this chapter a virtuous circle

Accepted Answer

A)  replaces the "iron triangle" 
B)  describes the relationship between bureaucracy and citizenship 
C) may result from better administrative performance leading to improved trust in government 
D) may result from more e-government applications leading to reduced lines at the department of motor vehicles 
A)  replaces the "iron triangle" 
B)  describes the relationship between bureaucracy and citizenship 
C) may result from better administrative performance leading to improved trust in government 
D) may result from more e-government applications leading to reduced lines at the department of motor vehicles

Question 18

According to the chapter, democracy requires

Accepted Answer

A)  hierarchy 
B)  seniority 
C) equality 
D) command 
A)  hierarchy 
B)  seniority 
C) equality 
D) command

Question 19

According to the chapter, which of the following is most likely to socialize most individuals to administrative culture?

Accepted Answer

A)  working for a public agency 
B)  being a prisoner 
C) going to a public school 
D) living in a family 
A)  working for a public agency 
B)  being a prisoner 
C) going to a public school 
D) living in a family

Question 20

The NPM views the public primarily as "customers" of government services. Do you think it is appropriate to label citizens "customers"? Why or why not? What are some advantages and disadvantages of the customer service approach?

Accepted Answer

The labeling of citizens as "customers"

Of the following, who is most closely associated with the idea that citizens are subjects of the administrative state?

The traditional managerial approach to public administration encourages governments to steer, not row.

In the past 50 years, judicial decisions and legislation have made it easier to have the "standing" necessary to litigate a claim against an administrative agency.

Which of the following best describes the relationship between citizen and public administrator upon which traditional democratic constitutionalism is predicated?

Individual citizens tend to become dependent on public administrative action in the modern administrative state.

Of the following, which author finds the relationship of the public to contemporary public administration most satisfactory?

The NPM favors the contracting out of government goods and services. What potential problems may arise out of the increased use of contracting? How could these problems be addressed? Explain.

Most of the public agrees that the government wastes a lot of money.

According to Charles Goodsell, most citizens perceive their interactions with public bureaucracies as

According to the chapter, which of the following most accurately describes the public's view of public administration?

Which of the following best fits the definition of a "public interest group"?

Discuss the advantages and disadvantages of greater citizen participation in public administration. Consider each of the possible means of participation discussed in the chapter.

Client-centered public administration emphasizes

Litigation and street-level encounters are largely informed by the values of the legalistic approach.

The joint provision of public services by public administrators and service consumers is

In this chapter a virtuous circle

According to the chapter, democracy requires

According to the chapter, which of the following is most likely to socialize most individuals to administrative culture?

The NPM views the public primarily as "customers" of government services. Do you think it is appropriate to label citizens "customers"? Why or why not? What are some advantages and disadvantages of the customer service approach?

The Practice and Discipline of Public Administration: Competing Concerns

The American Administrative State: Development and Political Environment

Federalism and Intergovernmental Relations: The Structure of the American Administrative State

Organization: Structure and Process

Public Personnel Administration and Collective Bargaining

Budgeting and the Public Finances

Decision Making

Policy Analysis and Implementation Evaluation

Regulatory Administration: An Illustration of Management, Politics, and Law in the Public Sector

Public Administration and Democratic Constitutionalism

Accountability and Ethics

The Future

Filters

Exam 10: Public Administration and the Public

Of the following, who is most closely associated with the idea that citizens are subjects of the administrative state?

The traditional managerial approach to public administration encourages governments to steer, not row.

In the past 50 years, judicial decisions and legislation have made it easier to have the "standing" necessary to litigate a claim against an administrative agency.

Which of the following best describes the relationship between citizen and public administrator upon which traditional democratic constitutionalism is predicated?

Individual citizens tend to become dependent on public administrative action in the modern administrative state.

Of the following, which author finds the relationship of the public to contemporary public administration most satisfactory?

The NPM favors the contracting out of government goods and services. What potential problems may arise out of the increased use of contracting? How could these problems be addressed? Explain.

Most of the public agrees that the government wastes a lot of money.

According to Charles Goodsell, most citizens perceive their interactions with public bureaucracies as

According to the chapter, which of the following most accurately describes the public's view of public administration?

Which of the following best fits the definition of a "public interest group"?

Discuss the advantages and disadvantages of greater citizen participation in public administration. Consider each of the possible means of participation discussed in the chapter.

Client-centered public administration emphasizes

Litigation and street-level encounters are largely informed by the values of the legalistic approach.

The joint provision of public services by public administrators and service consumers is

In this chapter a virtuous circle

According to the chapter, democracy requires

According to the chapter, which of the following is most likely to socialize most individuals to administrative culture?

The NPM views the public primarily as "customers" of government services. Do you think it is appropriate to label citizens "customers"? Why or why not? What are some advantages and disadvantages of the customer service approach?

The Practice and Discipline of Public Administration: Competing Concerns

The American Administrative State: Development and Political Environment

Federalism and Intergovernmental Relations: The Structure of the American Administrative State

Organization: Structure and Process

Public Personnel Administration and Collective Bargaining

Budgeting and the Public Finances

Decision Making

Policy Analysis and Implementation Evaluation

Regulatory Administration: An Illustration of Management, Politics, and Law in the Public Sector

Public Administration and Democratic Constitutionalism

Accountability and Ethics

The Future

Filters