Question 1

Efficiency and productivity are not considered legitimate values by the human relations approach.

Accepted Answer

A) True 
 B)False

Question 2

Herbert Simon wrote

Accepted Answer

A)  The Administrative State 
B)  Administrative Behavior 
C) The Functions of the Executive 
D) Papers on the Science of Administration 
A)  The Administrative State 
B)  Administrative Behavior 
C) The Functions of the Executive 
D) Papers on the Science of Administration

Question 3

The New Public Management places heavy emphasis on teams and teambuilding.

Accepted Answer

A) True 
 B)False

Question 4

How realistic does the participatory organizational approach appear to you in view of your experience in organizations? What is known about human behavior in them?

Accepted Answer

The participatory organizational approac

Question 5

The political approach to organization, as discussed in the chapter, is most concerned with

Accepted Answer

A)  efficiency 
B)  clear lines of authority 
C) organizational constituencies 
D) the electorate 
A)  efficiency 
B)  clear lines of authority 
C) organizational constituencies 
D) the electorate

Question 6

Organizations in which all employees had equal authority could not be bureaucratic in the Weberian sense.

Accepted Answer

A) True 
 B)False

Question 7

A suitable leadership style would depend on

Accepted Answer

A)  the manager 
B)  the subordinates 
C) the organizational situation 
D) all of the above 
A)  the manager 
B)  the subordinates 
C) the organizational situation 
D) all of the above

Question 8

Is the NPM correct in its assertion that current administrative structures are outmoded and require greater flexibility? Can you think of any governmental functions that require a hierarchical structure and strict adherence to rules?

Accepted Answer

The assertion made by the New Public Man

Question 9

Which of the following assumes organizational effectiveness will improve if trust, support, and cooperation among members is increased?

Accepted Answer

A)  Theory Y 
B)  total quality management 
C) organizational development 
D) agency theory 
A)  Theory Y 
B)  total quality management 
C) organizational development 
D) agency theory

Question 10

Which of the following is not considered a "hygiene" factor?

Accepted Answer

A)  administrative practices 
B)  supervisory relations 
C) personnel discipline 
D) all are hygiene factors 
A)  administrative practices 
B)  supervisory relations 
C) personnel discipline 
D) all are hygiene factors

Question 11

Ex parte communications are always one sided.

Accepted Answer

A) True 
 B)False

Question 12

The situational approach to leadership holds that

Accepted Answer

A)  leaders are born not made 
B)  leaders are produced by organizational circumstances 
C) leadership depends entirely on interpersonal situations involving communication and empathy 
D) there really is no such thing as leadership 
A)  leaders are born not made 
B)  leaders are produced by organizational circumstances 
C) leadership depends entirely on interpersonal situations involving communication and empathy 
D) there really is no such thing as leadership

Question 13

Which is not an organizational value embraced by the New Public Management?

Accepted Answer

A)  direct citizen participation 
B)  employee empowerment 
C) entrepreneurial management 
D) marketlike competition 
A)  direct citizen participation 
B)  employee empowerment 
C) entrepreneurial management 
D) marketlike competition

Question 14

Administrative law judges are

Accepted Answer

A)  within agency hierarchies 
B)  members of the judiciary 
C) politically appointed 
D) also known as hearing examiners 
A)  within agency hierarchies 
B)  members of the judiciary 
C) politically appointed 
D) also known as hearing examiners

Question 15

The scientific management movement sought

Accepted Answer

A)  efficiency 
B)  greater managerial control over workers 
C) to make tasks easier for workers 
D) all of the above 
A)  efficiency 
B)  greater managerial control over workers 
C) to make tasks easier for workers 
D) all of the above

Question 16

Open systems are called "open" because they are subject to public scrutiny through various forms of "sunshine" legislation.

Accepted Answer

A) True 
 B)False

Question 17

The Federal Advisory Committee Act (1972) is intended to help make the federal government more representative of groups it serves and/or regulates.

Accepted Answer

A) True 
 B)False

Question 18

Identify some individuals whom you consider to be leaders and discuss the situational and other factors and characteristics that contribute to their ability to lead.

Accepted Answer

There are many individuals whom I consid

Question 19

Jean Lipman-Blumen does not believe that there are myths about female leadership.

Accepted Answer

A) True 
 B)False

Question 20

The Hawthorne studies purported to show that

Accepted Answer

A)  workers adapted to adversity 
B)  productivity was related to social factors 
C) physical factors were irrelevant in terms of productivity 
D) none of the above 
A)  workers adapted to adversity 
B)  productivity was related to social factors 
C) physical factors were irrelevant in terms of productivity 
D) none of the above

Efficiency and productivity are not considered legitimate values by the human relations approach.

Herbert Simon wrote

The New Public Management places heavy emphasis on teams and teambuilding.

How realistic does the participatory organizational approach appear to you in view of your experience in organizations? What is known about human behavior in them?

The political approach to organization, as discussed in the chapter, is most concerned with

Organizations in which all employees had equal authority could not be bureaucratic in the Weberian sense.

A suitable leadership style would depend on

Is the NPM correct in its assertion that current administrative structures are outmoded and require greater flexibility? Can you think of any governmental functions that require a hierarchical structure and strict adherence to rules?

Which of the following assumes organizational effectiveness will improve if trust, support, and cooperation among members is increased?

Which of the following is not considered a "hygiene" factor?

Ex parte communications are always one sided.

The situational approach to leadership holds that

Which is not an organizational value embraced by the New Public Management?

Administrative law judges are

The scientific management movement sought

Open systems are called "open" because they are subject to public scrutiny through various forms of "sunshine" legislation.

The Federal Advisory Committee Act (1972) is intended to help make the federal government more representative of groups it serves and/or regulates.

Identify some individuals whom you consider to be leaders and discuss the situational and other factors and characteristics that contribute to their ability to lead.

Jean Lipman-Blumen does not believe that there are myths about female leadership.

The Hawthorne studies purported to show that

The Practice and Discipline of Public Administration: Competing Concerns

The American Administrative State: Development and Political Environment

Federalism and Intergovernmental Relations: The Structure of the American Administrative State

Public Personnel Administration and Collective Bargaining

Budgeting and the Public Finances

Decision Making

Policy Analysis and Implementation Evaluation

Regulatory Administration: An Illustration of Management, Politics, and Law in the Public Sector

Public Administration and the Public

Public Administration and Democratic Constitutionalism

Accountability and Ethics

The Future

Filters

Exam 4: Organization: Structure and Process

Efficiency and productivity are not considered legitimate values by the human relations approach.

Herbert Simon wrote

The New Public Management places heavy emphasis on teams and teambuilding.

How realistic does the participatory organizational approach appear to you in view of your experience in organizations? What is known about human behavior in them?

The political approach to organization, as discussed in the chapter, is most concerned with

Organizations in which all employees had equal authority could not be bureaucratic in the Weberian sense.

A suitable leadership style would depend on

Is the NPM correct in its assertion that current administrative structures are outmoded and require greater flexibility? Can you think of any governmental functions that require a hierarchical structure and strict adherence to rules?

Which of the following assumes organizational effectiveness will improve if trust, support, and cooperation among members is increased?

Which of the following is not considered a "hygiene" factor?

Ex parte communications are always one sided.

The situational approach to leadership holds that

Which is not an organizational value embraced by the New Public Management?

Administrative law judges are

The scientific management movement sought

Open systems are called "open" because they are subject to public scrutiny through various forms of "sunshine" legislation.

The Federal Advisory Committee Act (1972) is intended to help make the federal government more representative of groups it serves and/or regulates.

Identify some individuals whom you consider to be leaders and discuss the situational and other factors and characteristics that contribute to their ability to lead.

Jean Lipman-Blumen does not believe that there are myths about female leadership.

The Hawthorne studies purported to show that

The Practice and Discipline of Public Administration: Competing Concerns

The American Administrative State: Development and Political Environment

Federalism and Intergovernmental Relations: The Structure of the American Administrative State

Public Personnel Administration and Collective Bargaining

Budgeting and the Public Finances

Decision Making

Policy Analysis and Implementation Evaluation

Regulatory Administration: An Illustration of Management, Politics, and Law in the Public Sector

Public Administration and the Public

Public Administration and Democratic Constitutionalism

Accountability and Ethics

The Future

Filters