Exam 9: Selection 3: Interviewing

Interviews are most frequently used as preliminary screening devices, as opposed to assisting in making final decisions at the end of a selection process.

Which type of interview consists of a standardized set of job-relevant questions and a scoring guide

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.OMC has always used a traditional method of interviewing that involved no constraints on the questions asked, no requirements for standardization, and a subjective assessment of the candidate.What type of interview did the organization use

An interview conducted by two or more interviewers together at one time is referred to as a panel interview.

The situational interview is a highly structured interview in which hypothetical situations are described and applicants are asked what they would do.

What is a traditional method of interviewing that involves no constraints on the questions asked, no requirements for standardization, and a subjective assessment of the candidate

Interviews have been used in the termination of employees during a downsizing or "rightsizing" process.

Which of the following would NOT contribute to the structure of an employment interview

What type of questioning may lead to some interviewees having an unfair advantage

Employment interviews are the most popular selection procedure among employers and employees.

From the employer's perspective, which of the following is NOT a benefit of conducting a job interview

According to Statistics Canada's Workplace and Employee Survey, what percentage of surveyed firms used interviews in their pre-hiring selection

Scenario 9-1 Medical Office Assistant Okanagan Medical Clinic (OMC), Kelowna, B.C. We are looking for a Medical Office Assistant (MOA) to join our medical team.The primary focus of the MOA position is to provide office administration support services to two medical doctors.The essential functions and responsibilities include the following: as a primary point of contact, answers phones and gathers patient information, ensuring all patients are greeted professionally while showing respect and patience; and uses health-care software and MS office computer applications to schedule appointments and prepare reports, invoices, financial statements, letters, case histories, transcriptions, and medical records.The incumbent exercises adaptability, initiative, organization, time management, and independent judgment in the performance of assigned tasks. The successful candidate must possess strong written and oral communication skills and an advanced knowledge of computer programs, including Microsoft Word, Excel, Outlook, Internet Explorer, Access, and PowerPoint.The applicant must be able to work and communicate effectively in a small business team environment and build effective interpersonal working relationships with professional employees and clients.The standard office hours include some evening and weekend work.MOAs are routinely required to lift medical equipment and/or supplies weighing up to 10 kilograms and are regularly exposed to contagious diseases. Required qualifications include completion of Grade 12 plus graduation from either an MOA or office administration certificate program.Bookkeeping and medical industry experience would be considered a highly weighted asset. This is a full-time position effective immediately.The salary is competitive and will depend on education and experience.Please apply in confidence by email to omc@okanagan.bc.ca. -Refer to Scenario 9-1.The outcome of an employment interview can be strongly dominated by the impression that the doctors doing the interview have of the applicant.Which of the following would NOT be a source of information that creates impressions that influence the interview process and outcomes

Multiple mini-interviews were pioneered by researchers at the University of Toronto in 2002 in order to select applicants to its medical school.

Serial interviews are also known as sequential interviews.

Interviews are best suited to the assessment of noncognitive attributes such as interpersonal relations or social skills, initiative, conscientiousness, dependability, perseverance, teamwork, and leadership.

According to researchers Seijts and Kyei-Poku, what did their findings reveal

As an HRM, what is the first step you would take at the interview stage of the selection process What are employment interviews best suited to assess

Which interviews are conducted by two or more interviewers separately or in sequence

You ask an applicant questions about his or her past experiences relevant to the job position for which you are hiring.What type of interview question is this