Question 1

Which of the following occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer?

Accepted Answer

A) disintermediation 
B) localization 
C) channel conflict 
D) hypermediation 
A) disintermediation 
B) localization 
C) channel conflict 
D) hypermediation

Question 2

All of the following statements about the online insurance industry are true except:

Accepted Answer

A) the Internet has dramatically changed the insurance industry's value chain. 
B) Web sites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information. 
A) the Internet has dramatically changed the insurance industry's value chain. 
B) Web sites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information.

Question 3

Why have so many online retailers had difficulty in achieving profits? How has this changed by 2015?

Accepted Answer

There are a number of reasons for the di

Question 4

More than 50% of the adult U.S. population use online banking.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

Accepted Answer

A) Most of the revenue in this category is generated from the sales of automobiles. 
B) Automobile manufacturers use the Internet to deliver branding advertising. 
C) U)S. franchising law prohibits automobile manufacturers from selling cars directly to consumers. 
D) Automobile retailing is dominated by dealership networks. 
A) Most of the revenue in this category is generated from the sales of automobiles. 
B) Automobile manufacturers use the Internet to deliver branding advertising. 
C) U)S. franchising law prohibits automobile manufacturers from selling cars directly to consumers. 
D) Automobile retailing is dominated by dealership networks.

Question 6

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

Accepted Answer

A) online Web catalog 
B) online order, in-store pickup 
C) online supply-push 
D) online promotions for offline purchases 
A) online Web catalog 
B) online order, in-store pickup 
C) online supply-push 
D) online promotions for offline purchases

Question 7

Discuss Amazon's future prospects. Do you think Amazon will ever be consistently profitable?

Accepted Answer

In 2015, Amazon finally began to show in

Question 8

The term supply-push refers to:

Accepted Answer

A) making products prior to orders being received based on estimated demand. 
B) waiting for orders to be received before building a product. 
C) channel conflict. 
D) multi-channel manufacturers who sell directly online to consumers. 
A) making products prior to orders being received based on estimated demand. 
B) waiting for orders to be received before building a product. 
C) channel conflict. 
D) multi-channel manufacturers who sell directly online to consumers.

Question 9

Naturebox is an example of a subscription-based retail revenue model.

Accepted Answer

A) True 
 B)False

Question 10

Online retail constitutes about 20% of the total retail market today.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not true about on-demand service firms?

Accepted Answer

A) The growth of on-demand service firms is supported by the use of online reputation systems based on peer review. 
B) It is not likely that on-demand service firms will totally escape government regulation. 
C) On-demand service firms facilitate access to resources. 
D) On-demand service firms are a totally new phenomenon without precedent in the history of e-commerce. 
A) The growth of on-demand service firms is supported by the use of online reputation systems based on peer review. 
B) It is not likely that on-demand service firms will totally escape government regulation. 
C) On-demand service firms facilitate access to resources. 
D) On-demand service firms are a totally new phenomenon without precedent in the history of e-commerce.

Question 12

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A) new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B) Web consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower. 
A) new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B) Web consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower.

Question 13

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Accepted Answer

Economic viability refers to the ability

Question 14

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Accepted Answer

A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert 
A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert

Question 15

The online mortgage industry has transformed the process of obtaining a mortgage.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Accepted Answer

A) working capital 
B) operating margin 
C) balance sheet 
D) gross margin 
A) working capital 
B) operating margin 
C) balance sheet 
D) gross margin

Question 17

Which of the following is not categorized as an operating expense?

Accepted Answer

A) the cost of products being sold 
B) marketing costs 
C) administrative overhead 
D) amortization of goodwill 
A) the cost of products being sold 
B) marketing costs 
C) administrative overhead 
D) amortization of goodwill

Question 18

Which of the following categories generates the highest percentage of online retail revenue?

Accepted Answer

A) computers and electronics 
B) apparel and accessories. 
C) books/music/video 
D) automobile and automobile parts and accessories 
A) computers and electronics 
B) apparel and accessories. 
C) books/music/video 
D) automobile and automobile parts and accessories

Question 19

Explain why online career services are so well suited to the Web.

Accepted Answer

Next to travel services, job-hunting ser

Question 20

Which of the following is not one of the central challenges facing the online retail industry?

Accepted Answer

A) lack of physical store presence 
B) consumer concerns about the privacy of personal information 
C) inconvenience in returning goods 
D) delivery delays 
A) lack of physical store presence 
B) consumer concerns about the privacy of personal information 
C) inconvenience in returning goods 
D) delivery delays

Which of the following occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer?

All of the following statements about the online insurance industry are true except:

Why have so many online retailers had difficulty in achieving profits? How has this changed by 2015?

More than 50% of the adult U.S. population use online banking.

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

Discuss Amazon's future prospects. Do you think Amazon will ever be consistently profitable?

The term supply-push refers to:

Naturebox is an example of a subscription-based retail revenue model.

Online retail constitutes about 20% of the total retail market today.

Which of the following is not true about on-demand service firms?

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

The online mortgage industry has transformed the process of obtaining a mortgage.

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Which of the following is not categorized as an operating expense?

Which of the following categories generates the highest percentage of online retail revenue?

Explain why online career services are so well suited to the Web.

Which of the following is not one of the central challenges facing the online retail industry?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

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Exam 9: Online Retailing and Services

Which of the following occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer?

All of the following statements about the online insurance industry are true except:

Why have so many online retailers had difficulty in achieving profits? How has this changed by 2015?

More than 50% of the adult U.S. population use online banking.

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

Discuss Amazon's future prospects. Do you think Amazon will ever be consistently profitable?

The term supply-push refers to:

Naturebox is an example of a subscription-based retail revenue model.

Online retail constitutes about 20% of the total retail market today.

Which of the following is not true about on-demand service firms?

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Define economic viability and explain the factors involved in assessing a firm's economic viability.

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

The online mortgage industry has transformed the process of obtaining a mortgage.

Which of the following provides a financial snapshot of a company's assets and liabilities (debts)on a given date?

Which of the following is not categorized as an operating expense?

Which of the following categories generates the highest percentage of online retail revenue?

Explain why online career services are so well suited to the Web.

Which of the following is not one of the central challenges facing the online retail industry?

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, Web, and Mobile Platform

Building an E-Commerce Presence: Web Sites, Mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social, Mobile, and Local Marketing

Ethical, Social, and Political Issues in E-Commerce

Online Content and Media

Social Networks, Auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters