Exam 5: Determining System Requirements

Match each of the following terms with its corresponding definition. -The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services

The primary deliverables from requirements determination include:

Match each of the following terms with its corresponding definition. -The person who makes detailed notes of the happenings at a joint application design session

Match each of the following terms with its corresponding definition. -Began in the late 1970s at IBM as a means to bring together the key users, managers, and systems analysts involved in the analysis of a current system

The structured, measured set of activities designed to produce a specific output for a particular customer or market best defines:

When comparing observations and document analysis, the time required for document analysis is rated as low to moderate.

The impartiality characteristic of a good systems analyst is represented by which of the following statements?

As a general guideline, you should prepare an agenda with approximate time limits for different sections of the interview.

Forms are important for understanding a business because they:

Match each of the following terms with its corresponding definition. -Questions in interviews and on questionnaires that have no prespecified answers

A written work procedure:

Match each of the following typical JAD participants with its description. -This individual oversees work groups who use the system in question and can provide insight into new organizational directions, motivations for and organizational impacts of systems, and support for requirements determined during the JAD.

The reframing characteristic of a good systems analyst is represented by which of the following statements?

Which of the following can be considered an advantage of closed-ended questions?

In order to promote more truthful responses, the general nature of the interview should not be explained to the interviewee in advance.

Key business processes are customer focused.

A report:

Which of the following can be considered an advantage of open-ended questions?

In documents you can find information about the values of the organization or individuals who can help determine priorities for different capabilities desired by different users.

A major disadvantage of closed-ended questions is that useful information that does not quite fit the defined answers may be overlooked as the respondent tries to make a choice instead of providing his or her best answer.