Exam 5: Information Gathering: Unobtrusive Methods

Which is not a key question on which the systems analyst must make a decision?

If a decision maker has trade journals and newspaper clippings about other companies, they tend to work with:

In the simplest method of probability sampling, stratified sampling, the systems analyst would, for example, choose to interview every nth person on a list of company employees.

A policy handbook is an organized and systematic approach that demands that analysts understand and articulate the action taken by decision makers being observed.

Stratification is the process of identifying subpopulations, or strata, and then selecting objects or people for sampling in these subpopulations.

If an office contains trade journals and newspaper clippings about other companies, the decision maker is likely to be interested in external information.

When using the STROBE technique, small equipment used to process information, e.g., pens, calculators, etc., is referred to as props.

It is necessary to set a sample size greater than one but less than the size of the population itself.

STROBE is short for STRuctured OBservation of the Environment.

Quantitative documents include memos, ________ on bulletin boards and in work areas, procedure manuals, and policy handbooks.

An office lighted with warm, incandescent lighting indicates a tendency toward more casual communication.

The absolute number is more important in sampling than the percentage of the ________.

One way of analyzing qualitative documents is to notice the graphics, animation, and hyperlinks displayed on Web pages.

Which of the following is a reason why a systems analyst would want perform sampling?

There are two dimensions used to analyze a Web site: technical and aesthetic.

Data-gathering bias can be reduced by sampling.

Corporate Web sites are not useful as an indication of organizational culture.

Accessible offices tend to indicate that decision makers share information easily with others.

Which is not one of four steps that a systems analyst must follow to design a good sample?

Which sampling technique is usually the most important to the systems analyst?