Exam 1: Business Functions and Business Processes

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Give some examples of Marketing and Sales in a small business such as a coffee shop or some other simple example.

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For the most part,this is a cash business and does not require formal record keeping,but you still need to keep track of your customers so that you can send flyers to repeat customers or send occasional thank you notes.Thus,your records must show not only the amount of sales,but also must identify repeat customers.
Product development can be done informally in such a simple business; you gather information about who buys which kind of lemonade and note what customers say about each product.You also analyze historical sales records to spot trends that are not obvious.

____________________ programs are core software used by companies to coordinate information in every area of the business.

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Enterprise Resource Planning
ERP
Enterprise Resource Planning (ERP)
ERP (Enterprise Resource Planning)

When manufacturing runs out of raw material,it is known as a(n):

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D

Which of the following outputs would emerge from the Accounting and Finance functional area?

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What are integrated information systems?

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____ can result in management overinvesting in inventory.

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Sales forecasts are historical records of sales.

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Which of the following is an input to HR?

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Information systems that are designed so functional areas share data are called integrated information systems.

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Information systems designed so that functional areas share data are called ____________________.

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Estimates of future product demand,which are the amount of a product that customers will want to buy,are called:

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Describe the difference between functional areas of operation and business processes.Give an example of a business process.

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Which of the following is an input to the Marketing and Sales functional area?

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One of the four functional areas of operation is Human Resources (HR).

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What are the computers,people,procedures,and software that store,organize,and deliver information in an organization?

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When manufacturing runs out of raw materials,it's known as a stockout.

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The business functions of financial accounting,cost allocation and control,planning and budgeting,and cash-flow management take place in the ____________________ functional area of operation.

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Which of the following is a functional area of operation?

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A(n)____________________ includes the computers,people,procedures,and software that store,organize,and deliver information.

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Information systems that can be designed so that functional areas of operation share data are called:

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