Exam 4: The Process of Generalist Practice

At the engagement stage of the planned-change process, conveying _____ involves enhancing workers' positive feelings toward another person by promoting a sense of comfort and well-being in that person.

An example of a(n) _____ termination is when a client leaves an institution for some reason or loses eligibility to receive social services.

The term delayed response refers to the careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny.

Fallacies that can trick people into false beliefs include all of the following except:

Define a macro client system. Provide an example of an intervention involving communities and organizations on the behalf of macro client systems.

Explain evidence-based practice. Why is it so important in social work?

A counselor is a generalist practitioner who coordinates people by bringing them together and organizing their performance.

Engagement is a process occurring between a practitioner and a client, in which information is gathered, analyzed, and synthesized to provide a concise picture of the client and his or her needs and strengths.

_____ involves how lines of authority and communication operate within an agency, how the administration runs that agency, and what the agency environment is like.

A(n) _____ is a practitioner who identifies and convenes community members and resources to identify unmet community needs and effect changes for the better in their community.

A traditional social work assessment model stresses a summary of resources, options, possibilities, exceptions, and solutions.

Identify a true statement pertaining to the cultural differences in nonverbal communication.

During which of the following is true of the important aspects of the planning stage in the planned-change process?

_____ refers to making a generalized, imprecise statement about occurrences or conditions thus giving false impressions that can lead to inaccuracies or potentially bogus assumptions.

In American middle-class culture, direct eye contact is usually considered a sign of interest and presence, and a lack thereof is interpreted as being evasive.

Problem solving is the term preferred over the planned-change process for intervention.

Among some Native American and Latino groups, eye contact by the young is a sign of disrespect.

One of the dimensions involved at the engagement stage of the planned-change process is _____ that involves not only being in tune with how clients feel but also conveying to them in a sincere and open manner that workers understand how they feel.

_____ refers to discrimination based on preconceived notions about older people, regardless of their individual qualities and capabilities.

A micro client system involves larger numbers of clients, families, or groups of clients with similar characteristics or qualifications for receiving resources or services.