Exam 10: Labour Relations and Collective Bargaining

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A manager is preparing an arbitration case involving the dismissal of her employee.According to one study in your text,what should she do to prevent the arbitrator from overturning the case?

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Industrial unions are those which represent unskilled workers employed along industry lines.

(True/False)
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What is the process of settling a contract deadlock known as in which an arbitrator has no power to compromise?

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What does the bargaining zone refer to?

(Multiple Choice)
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The individual who is responsible for negotiating and administering the collective agreement and resolving union members' problems is called the problem solver.

(True/False)
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An agency shop security provision means that the employer will hire only union members.

(True/False)
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Negotiators often develop a bargaining book which contains a history of contract terms and their relative importance to management.

(True/False)
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The labour relations boards are responsible for administering the legislation and hearing complaints related to unfair labour practices.

(True/False)
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What is the employer required to do once a bargaining unit becomes certified?

(Multiple Choice)
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The initial meeting in labour negotiations is an important one because it establishes the climate for negotiations.Therefore,it is not advisable to attempt to inject humour into the process.

(True/False)
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What are the primary reasons for employee unionization?

(Essay)
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Which of the following tactics would an employer likely use in an effort to exert economic power to achieve its demands?

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Scenario 10.1: Big Business,Big Union A union drive at the Weyburn,Saskatchewan Walmart,by the United Food and Commercial Workers (UFCW),has been involved in lengthy court battles resulting from continuing unresolved matters between these two organizations for a decade.The UFCW,one of Canada's largest unions,first applied to the Saskatchewan Labour Relations Board (SLRB)to represent the Weyburn Saskatchewan Walmart workers in 2004.The union was certified in 2008,but it was overturned in court.Then in 2010,the Court of Appeal upheld the earlier decision.In December 2010,a de-certification vote by the Walmart employees was held,which is now at the Court of Appeal to see if the votes will be counted.While the union has been certified,it has yet to achieve a first collective agreement.Recently the Walmart store in Weyburn,Saskatchewan,has been found guilty of unfair labour practices by the SLRB and has been charged with interfering with the union's efforts to communicate with the workers. -Please refer to Scenario 10.1.What is the labour relations board in Saskatchewan currently responsible for,with respect to Walmart?

(Multiple Choice)
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Unions can significantly affect the ability of managers to direct and control HR processes.

(True/False)
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A supervisor has suspended an employee covered by a typical collective agreement.In a grievance hearing,what will the supervisor be called upon to demonstrate in support of the suspension?

(Multiple Choice)
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What is subcontracting and transferring work to other locations called?

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In a disciplinary arbitration,the arbitrator will first decide whether the employee was given due process,then whether the employer had good reasons for dismissal.What must the arbitrator examine if those two conditions have been met?

(Multiple Choice)
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After an agreement is reached in negotiations,it must be put into writing and be ratified by the union membership,not just endorsed by the leaders.

(True/False)
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When an employer has part of its operations conducted by another employer,it is engaged in outsourcing.

(True/False)
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What kind of shop makes joining the union a condition of employment?

(Multiple Choice)
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