Exam 9: Challenges of Global Information Systems
Countries welcome a policy of free access to information as a means to reaffirm their sovereignty.
False
GTINs should be modified to support global supply chains.
False
Explain the issue of different time zones and its impact on companies that operate in many global regions.
Companies that operate in many global regions,especially multinational corporations,must craft policies for the work of both their employees and information systems.Teleconferencing systems must be available much of the day,and in many cases,24 hours per day,so that employees many time zones apart can communicate to discuss problems that need immediate resolution.Teams in support centers might have to work in shifts to accommodate clients worldwide.When scheduling teleconferencing sessions,managers in North America should remember,for instance,that scheduling a session for Friday afternoon to accommodate their Australian counterparts will force the Australians to come to the office on Saturday morning.
In their global supply chain management systems,managers must be aware of what might seem to be incorrect time stamping in shipments and payment records.For example,consider interaction between a corporation's Pennsylvania manufacturing plant and its South Korean assembly plant.Because South Korea is 14 hours ahead of Pennsylvania,shipping records could show that subassemblies were shipped from Pennsylvania a day before they were ordered in South Korea.To eliminate confusion,the systems at both locations can be designed to record the local times of both locations,or only that of a single location,such as the company headquarters' time.
By the ____ principle,all legal matters are confined to the country from which the site operates.
The spread of Internet use opens enormous opportunities for businesses,primarily in a few special-needs regions of the world.
Countries have different regulations on what may or may not be imported and which tariff applies to which imported product.
The additional bar in the ____ identifies the product's country of origin.
The emergence of the Web as a global medium for information exchange has made it an important vehicle for both business-to-business (B2B)and ____.
Different ____ must be considered by all organizations that do business in multiple countries.
American companies are very busy collecting,buying,and selling personal data for ____ and marketing purposes.
List some imperatives that should be observed when designing Web sites for an international audience.
In 1976,Europeans adopted the 13-digit European Article Number (EAN),while American companies used the 12-digit ____________________.
The United States uses a 12-hour time notation with the addition of
a.m. or p.m., while other parts of the world use a 24-hour notation, called "military time" in the United States.
Organizations must plan and carefully design their global sites so that they also cater to local needs and preferences,a process sometimes called ____.
Thinking ____________________ and acting locally might sound like contradictory ideas,but they are not.
Companies that are in the forefront of Web-based e-commerce maintain their original Web sites in the de facto international language,English.
Often,companies use ____________________ Web site,but provide the same content in both graphically rich and text-only pages,or the same video for download at different speeds.
____________________ refer in general to the many ways in which people from different countries vary in their tastes,gestures,preferred colors,treatment of people of certain gender or age,attitudes about work,opinions about different ethical issues,and the like.
While the Web offers tremendous opportunities for establishing international ISs,global ISs are not without their challenges,both for B2B and ____________________ commerce.
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