Question 1

The project manager sends a ____ to the vendors identified,requesting general,somewhat informal information about a product.

Accepted Answer

A)  request for proposal (RFP) 
B)  request for quotation (RFQ) 
C)  request for comments (RF
C)  
D)  request for information (RFI) 
A)  request for proposal (RFP) 
B)  request for quotation (RFQ) 
C)  request for comments (RF
C)  
D)  request for information (RFI) D

Question 2

List the benefits and risks to renting and using software through the Web.

Accepted Answer

Benefits
No need to learn to maintain the application
No need to maintain the application
No need to allocate hardware for the installation
No need to hire experts for installation and maintenance
Timely availability
Risks
Possible long transaction response time on the Internet
Security risks,such as interception by competitors

Question 3

Vendor selection criteria include functionality,architectural fit,price,services,and support.

Accepted Answer

A) True 
 B)False  True

Question 4

____ software is developed for the widest common denominator of potential user organizations.

Accepted Answer

A)  Commissioned 
B)  Outsourced 
C)  In-house developed 
D)  Ready-made 
A)  Commissioned 
B)  Outsourced 
C)  In-house developed 
D)  Ready-made

Question 5

____ free IS staff to develop and maintain an organization's more complex and sophisticated systems.

Accepted Answer

A)  In-house-developers 
B)  Commissioned software 
C)  User-developers 
D)  Licensed software 
A)  In-house-developers 
B)  Commissioned software 
C)  User-developers 
D)  Licensed software

Question 6

Companies that are growing fast and rely on software for deployment of their operations often hire the services of ASPs.

Accepted Answer

A) True 
 B)False

Question 7

Professional IS firms often pay discounted prices for ____ tools and other resources,based on volume purchases; they can pass these savings on to their clients.

Accepted Answer

A)  CASE (computer-aided software engineering) 
B)  CAD (computer-aided design) 
C)  CAM (computer-aided manufacturing) 
D)  2GL 
A)  CASE (computer-aided software engineering) 
B)  CAD (computer-aided design) 
C)  CAM (computer-aided manufacturing) 
D)  2GL

Question 8

Any service that is not included in a(n)____,or is mentioned only in general terms,leaves the door open for the vendor not to render it,or not to render it to a level expected by the client.

Accepted Answer

A)  contract 
B)  roster 
C)  agenda 
D)  mission statement 
A)  contract 
B)  roster 
C)  agenda 
D)  mission statement

Question 9

To ensure compatibility with other applications within an organization,the organization's IT professionals should adopt and supply ____ tools to interested users.

Accepted Answer

A)  in-house development 
B)  licensed development 
C)  commissioned development 
D)  standard development 
A)  in-house development 
B)  licensed development 
C)  commissioned development 
D)  standard development

Question 10

Lack of ____________________ makes system maintenance difficult at best and impossible at worst.

Accepted Answer

The answer of Lack of ____________________ makes system maintenance difficult...

Question 11

____ software applications include ERP,SCM,and CRM applications and typically cost millions of dollars.

Accepted Answer

A)  Large 
B)  Basic 
C)  Inventory 
D)  Project 
A)  Large 
B)  Basic 
C)  Inventory 
D)  Project

Question 12

The project management team prepares a ____,a document specifying all the system requirements and soliciting a proposal from each vendor contacted.

Accepted Answer

A)  request for comments (RF
C)  
B)  request for quotation (RFQ) 
C)  request for proposal (RFP) 
D)  request for information (RFI) 
A)  request for comments (RF
C)  
B)  request for quotation (RFQ) 
C)  request for proposal (RFP) 
D)  request for information (RFI)

Question 13

The proliferation of desktop computers and easier-to-use development tools in the workplace has been a major stimulus in application development by ____________________.

Accepted Answer

The answer of The proliferation of desktop computers and easier-to-use...

Question 14

Before finalizing the purchasing decision,the system should be tested using ____________________,which is comparing actual performance against specific quantifiable criteria.

Accepted Answer

The answer of Before finalizing the purchasing decision,the system should...

Question 15

In the IT arena,outsourcing has three meanings.

Accepted Answer

A) True 
 B)False

Question 16

Name at least five important factors to be considered in selecting a software vendor.

Accepted Answer

Quality and reliability
Product performa

Question 17

The most important element of an outsourcing agreement for both parties,but mostly for the client,is what professionals call the ____________________.

Accepted Answer

service-le

Question 18

Many North American and European countries have outsourced development of well-defined applications to professionals in other countries,an act often referred to as ____________________.

Accepted Answer

The answer of Many North American and European countries have...

Question 19

____ allows a client to know exactly what the cost of its IS functions will be over the period of the contract,which is usually several years.

Accepted Answer

A)  Outsourcing 
B)  In-house development 
C)  Customization 
D)  Adaptation 
A)  Outsourcing 
B)  In-house development 
C)  Customization 
D)  Adaptation

Question 20

____ allows clients to tap into one of the greatest assets of an IT vendor: experience gained through work with many clients in different environments.

Accepted Answer

A)  Licensing 
B)  In-house development 
C)  Outsourcing 
D)  Open source 
A)  Licensing 
B)  In-house development 
C)  Outsourcing 
D)  Open source

The project manager sends a ____ to the vendors identified,requesting general,somewhat informal information about a product.

List the benefits and risks to renting and using software through the Web.

Vendor selection criteria include functionality,architectural fit,price,services,and support.

____ software is developed for the widest common denominator of potential user organizations.

____ free IS staff to develop and maintain an organization's more complex and sophisticated systems.

Companies that are growing fast and rely on software for deployment of their operations often hire the services of ASPs.

Professional IS firms often pay discounted prices for ____ tools and other resources,based on volume purchases; they can pass these savings on to their clients.

Any service that is not included in a(n)____,or is mentioned only in general terms,leaves the door open for the vendor not to render it,or not to render it to a level expected by the client.

To ensure compatibility with other applications within an organization,the organization's IT professionals should adopt and supply ____ tools to interested users.

Lack of ____________________ makes system maintenance difficult at best and impossible at worst.

____ software applications include ERP,SCM,and CRM applications and typically cost millions of dollars.

The project management team prepares a ____,a document specifying all the system requirements and soliciting a proposal from each vendor contacted.

The proliferation of desktop computers and easier-to-use development tools in the workplace has been a major stimulus in application development by ____________________.

Before finalizing the purchasing decision,the system should be tested using ____________________,which is comparing actual performance against specific quantifiable criteria.

In the IT arena,outsourcing has three meanings.

Name at least five important factors to be considered in selecting a software vendor.

The most important element of an outsourcing agreement for both parties,but mostly for the client,is what professionals call the ____________________.

Many North American and European countries have outsourced development of well-defined applications to professionals in other countries,an act often referred to as ____________________.

____ allows a client to know exactly what the cost of its IS functions will be over the period of the contract,which is usually several years.

____ allows clients to tap into one of the greatest assets of an IT vendor: experience gained through work with many clients in different environments.

Business Information Systems: an Overview

Strategic Uses of Information Systems

Business Functions and Supply Chains

Business Hardware

Business Software

Business Networks and Telecommunications

Databases and Data Warehouses

The Web-Enabled Enterprise

Challenges of Global Information Systems

Decision Support and Expert Systems

Business Intelligence and Knowledge Management

Systems Planning and Development

Risks, security, and Disaster Recovery

Filters

Exam 13: Choices in Systems Acquisition

The project manager sends a ____ to the vendors identified,requesting general,somewhat informal information about a product.

List the benefits and risks to renting and using software through the Web.

Vendor selection criteria include functionality,architectural fit,price,services,and support.

____ software is developed for the widest common denominator of potential user organizations.

____ free IS staff to develop and maintain an organization's more complex and sophisticated systems.

Companies that are growing fast and rely on software for deployment of their operations often hire the services of ASPs.

Professional IS firms often pay discounted prices for ____ tools and other resources,based on volume purchases; they can pass these savings on to their clients.

Any service that is not included in a(n)____,or is mentioned only in general terms,leaves the door open for the vendor not to render it,or not to render it to a level expected by the client.

To ensure compatibility with other applications within an organization,the organization's IT professionals should adopt and supply ____ tools to interested users.

Lack of ____________________ makes system maintenance difficult at best and impossible at worst.

____ software applications include ERP,SCM,and CRM applications and typically cost millions of dollars.

The project management team prepares a ____,a document specifying all the system requirements and soliciting a proposal from each vendor contacted.

The proliferation of desktop computers and easier-to-use development tools in the workplace has been a major stimulus in application development by ____________________.

Before finalizing the purchasing decision,the system should be tested using ____________________,which is comparing actual performance against specific quantifiable criteria.

In the IT arena,outsourcing has three meanings.

Name at least five important factors to be considered in selecting a software vendor.

The most important element of an outsourcing agreement for both parties,but mostly for the client,is what professionals call the ____________________.

Many North American and European countries have outsourced development of well-defined applications to professionals in other countries,an act often referred to as ____________________.

____ allows a client to know exactly what the cost of its IS functions will be over the period of the contract,which is usually several years.

____ allows clients to tap into one of the greatest assets of an IT vendor: experience gained through work with many clients in different environments.

Business Information Systems: an Overview

Strategic Uses of Information Systems

Business Functions and Supply Chains

Business Hardware

Business Software

Business Networks and Telecommunications

Databases and Data Warehouses

The Web-Enabled Enterprise

Challenges of Global Information Systems

Decision Support and Expert Systems

Business Intelligence and Knowledge Management

Systems Planning and Development

Risks, security, and Disaster Recovery

Filters