Exam 3: Non-Verbal Communication: Meanings Without Words

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The idea that you can become a successful sales manager by understanding the secret 'codes' of non-verbal behaviour is an example of which of the following myths?

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B

The sound of your voice is called:

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B

Pounding your fist while saying, 'We must try harder,' is an example of using non-verbal communication as:

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B

A person's facial expressions:

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When we are territorial, we are likely to:

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When the interviewee began to discuss her experience, the interviewer leaned forward to show interest.This movement is best described as a change in:

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The four dimensions of image are:

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Which of the following is an example of paralanguage?

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Jill is given some advice on vocal cues.Which one of the following pieces of advice should Jill disregard?

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When a stranger moves within half an arm's length and asks, 'Do you know what time it is?', our backing-off is a sign that he has invaded our:

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In interviews, negative non-verbal cues include:

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Studies show that when people are talking:

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Which of the following is NOT an example of the interpersonal functions of 'eye behaviour'?

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Match each of the following statements to one of the four dimensions of image
Maria is a spontaneous communicator.
interpersonal
Mark is a controlled and direct communicator.
credibility
John is a sincere communicator.
dominance
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Maria is a spontaneous communicator.
interpersonal
Mark is a controlled and direct communicator.
credibility
John is a sincere communicator.
dominance
Jess is a relaxed communicator.
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If I say, 'You are very welcome', but look nervously at my watch, my non-verbal communication conveys:

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By 'impression management', we mean:

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In an interview, your credibility may be enhanced by:

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Shrugging your shoulders when you are not sure is an example of using non-verbal communication to:

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When people are trying to figure out whether you are comfortable with what you are saying, they are most likely to consider your:

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Mehrabian lists three dimensions of implicit non-verbal communication between people. These are:cues used to communicate pleasure-displeasure; cues used to communicate arousal-non-arousal;and cues used to communicate dominance or submissiveness. Which of the following statements matches each type of cue?

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