Exam 6: Performance Management and Appraisal

An organization who rates 20% of its employees as "exceeding expectations," 70% as "meeting expectations," and 10% as "not meeting expectations," uses a _______________ method.

Describe the role of performance management. Define what it is, and what should it accomplish.

The vice-president of HR for Health Wizard, Inc.is designing a performance appraisal system that includes subordinate ratings of their supervisors. The supervisors are concerned about this and have raised all of the following objections EXCEPT _______________.

A/An______________ is conducted as part of the day-to-day working relationship between a manager and an employee.

The common theme between the halo and horns effect is that the rater makes generalizations about the subordinate based on only one trait.

In a "critical incident" method, the manager keeps a written record of highly favorable and highly unfavorable actions performed by the employee during the rating period.

A results-based approach works very well for jobs in which _______________.

The contrast error is committed when the rater rates people relative to _______________.

A graphic rating scale is an example of the category scaling method.